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Rating 10 - Excellent. 513 out of 936 reviews" "
10 - Excellent
513
Rating 8 - Good. 289 out of 936 reviews" "
8 - Good
289
Rating 6 - Okay. 85 out of 936 reviews" "
6 - Okay
85
Rating 4 - Poor. 32 out of 936 reviews" "
4 - Poor
32
Rating 2 - Terrible. 17 out of 936 reviews" "
2 - Terrible
17
8.8/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Ana Maria
Apr 20, 2024
Disliked: Staff & service
Morning staff was a little rude… pool chairs old and dry I was scared to sit and break…
Room had dog smell and property was in need of major update
Kristen
Stayed 2 nights in Apr 2024
4/10 Poor
Donald
Apr 14, 2024
Liked: Staff & service
The ac / heater unit sounded like a jet plane everytime it tuned on for about 5 min and vibrated the whole room. There was a cleaner smell that was very strong the hall carpeting was dirty. The mirror/light in the bathroom periodically shut off on its own. The breakfast eggs were dry like powdered eggs from the military. The waffles were great but the coffee was awful. Bring ear plugs if you visit so you can sleep.
The room was very clean. It was very quiet. Quite different from our experience elsewhere the night before.
Only thing I was disappointed about was that we arrived 30 minutes before the check in time and were told to come back at 3pm without them even looking to see if our room was ready.
Rough around the edges, bathroom was grody, and to top it off, there was no hot water. Would only stay here again if there was absolutely nothing available and only for one night.
Check in took a little longer than expected. The check in person was on the phone . (Which was not her fault) she did acknowledge me she just couldn’t get off the phone. The room was very nice and clean and would recommend
Lana
Stayed 1 night in Jan 2024
6/10 Okay
Rodney
Jan 28, 2024
Rodney
Stayed 1 night in Jan 2024
10/10 Excellent
Susan
Traveled with family
Jan 22, 2024
Liked: Amenities
Staff was wonderful! From management to front desk to room cleaners - very helpful and kind
The girl at the front desk was super friendly and had a great personality. The breakfast girl was incredibly rude and nasty towards the patrons and was 20 minutes late opening the breakfast bar on Saturday but somehow was inconvenienced but the people paying to stay. She was no better on Sunday. The neighborhood cat that comes in needs to go. I’m very allergic to cats and it had obviously sprayed somewhere in the lobby.
We have stayed there before, the hotel is a vastly improved. Staff was nice and attractive. Not much in the area, but very safe. The breakfast was horrible. Tasted like low quality prepackaged food.
The room was nice and bed comfortable but the bathtub had black colored mold around the tile and under a matt in the bathtub. I asked for another room the night i came on and was told they were full and all the bathrooms look like that. I agreed to having housekeeping next morning to clean tub but it never occurred.