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Reviews of Best Western Braddock Inn

2.5 out of 5
Best Western Braddock Inn
1268 National Hwy, Cumberland, MD

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 1005 reviews" "
Rating 8 - Good. 309 out of 1005 reviews" "
Rating 6 - Okay. 169 out of 1005 reviews" "
Rating 4 - Poor. 89 out of 1005 reviews" "
Rating 2 - Terrible. 68 out of 1005 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in this hotel twice and both times were very positive positive experiences.
Stayed 1 night in Apr 2024

4/10 Poor

Jennifer

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Really needs some upgrades.
Stayed 3 nights in Feb 2024

6/10 Okay

Diamonique

Business traveler, Traveled with pets
Someone came into my room with a key saying that was their room. That was freaky. Room was supposed to be a non smoking room, but smelled like smoke. Other than that, it was quiet.
Stayed 3 nights in May 2024

8/10 Good

Mikhail

Liked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Bobbi Jo

Traveled with family
Pool area had equipment running that was loud and hot tub did not work.
Stayed 2 nights in Apr 2024

10/10 Excellent

diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I could negatively critique is the carpets as we’re a bit elderly with slight musty odor. Almost like there had been smokers in the room at some earlier time. The bathroom fan was quite noisy. It needs replacing too. But otherwise,the bed was comfortable, tv worked ,bathroom was clean with everything necessary and the room was quiet. The location was convenient.
Stayed 1 night in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HOMEY.
Stayed 1 night in Apr 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Wayne

Had a nice river running beside it with a couple swing chairs and gazebo Nice pool and hot tub
Stayed 1 night in Apr 2024

8/10 Good

James

Stayed 1 night in Apr 2024

8/10 Good

Brittnie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was only there for a day so cant say much as far as staff. But loved the architecture of the building, the pool was nice, the room was small but had everything we needed fridge microwave tv and bathroom. Also had a connected restraunt. And was next to a few other restraunts. I liked that our room was close to a putside door since i smoke. I do wish i known about the 100$ hold for smoking but you do get that back.
Stayed 1 night in Apr 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel was a find! Easy entry - between two main roads. Restaurant shares one of the three parking lots and there are loads of others around; yet, because of the trees surrounding and the beautiful creek right next to, didn't really hear road noises. The grounds are beautifully landscaped and the attention continues inside as well. Staff were friendly, welcoming, and helpful. The room was large, the bed comfortable, the amenities way above average! Breakfast was excellent and served hot with loads of choices; the breakfast area was large and kept clean.
Stayed 1 night in Apr 2024

8/10 Good

Monica

Stayed 1 night in Apr 2024

6/10 Okay

James

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Rooms need work and some repair.
Stayed 1 night in Apr 2024

10/10 Excellent

Dairy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I don’t like is you can hear the some noise from the next room
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The staff were very cryptic about parking. It was only after querying the front desk that they enabled our card to exit the parking garage. I found a small scrap of pizza on the floor and a hair and fingernail on the bed.
Stayed 1 night in Mar 2024

8/10 Good

Karen, Aurora

Liked: Cleanliness, staff & service
Lovely staff. Very helpful. Property is older and in need of some upgrades.
Stayed 3 nights in Mar 2024

10/10 Excellent

Bruce, Bowling Green

Stayed 1 night in Mar 2024

6/10 Okay

Kent

Stayed 3 nights in Feb 2024

6/10 Okay

Ruth

Traveled with family
.
Stayed 2 nights in Feb 2024

10/10 Excellent

Louann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place friendly staff
Was great. Pool was down but because kids had put dirt in filters and was being flushed out
Stayed 1 night in Feb 2024

6/10 Okay

LaTasha

Traveled with family
Room was decent for the price, but property needs some updating.
Stayed 1 night in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Favorite Stop
It’s very clean. Desk staff is friendly. It’s our favorite midway stop on our regular roadtrips.
Stayed 1 night in Feb 2024

10/10 Excellent

Christian

Stayed 1 night in Feb 2024

8/10 Good

Doreen

Liked: Staff & service
Okay for overnight stay
Overall nice older hotel that needs some upgrades but the staff were extremely friendly and helpful
Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Liked: Property conditions & facilities
It was our second stay and we love the cleanliness and frurmdliness
Stayed 1 night in Feb 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

martinique

Stayed 1 night in Feb 2024

8/10 Good

kenneth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The woman at the front desk wasn’t friendly at all
Stayed 1 night in Feb 2024

8/10 Good

esther

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel was friendly & helpful, in door pool was being utilized & everyone swimming seemed to be having such a good time. The (included) breakfast was delicious, well stocked & had lots of variety. Great stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the staff was kind and pleasant would recommend the !! 7
Stayed 1 night in Jan 2024

10/10 Excellent

Emanuel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing people and Amazing Staff
I had to come back up to Cumberland briefly. I'm glad to have stayed in this hotel another time to be able to spend more time with the amazing staff there. The room I had was very clean and comfortable and everybody was just there for me. The breakfast room is very nice and they have some pretty nice breakfast options. It was a pleasure staying again to have more time to spend with Macie, Aaron, Cindy, Patty, and Alan. I had a good night sleep. And I enjoyed talking to the people at the desk because I used to work the overnight shift in my early 20s. I like how the people here are for real. If there wasn't issue, they took care of things very responsibly and responsively.
Stayed 1 night in Jan 2024

10/10 Excellent

Emanuel D

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Ides of March

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good value, clean, quiet
Stayed 3 nights in Jan 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the money. Great value
room was clean, facilities were clean inside and out. Easy location on and off. Interstate appeared to be in a good safe neighborhood.
Stayed 1 night in Jan 2024

10/10 Excellent

Deirdre

Lots of restaurants around and shopping if you like.
Stayed 1 night in Jan 2024

2/10 Terrible

stacy

Stayed 1 night in Jan 2024

8/10 Good

Melissa A

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked the location, because it was close to everything one might need. The bed was very comfy also!
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

James A

Traveled with partner
Liked: Cleanliness, staff & service
Great breakfast. Place was relatively clean. Dead bolt didn't work on our door. Location was convenient and a great price.
Stayed 1 night in Jan 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas family visit
Hotel staff were very helpful and friendly- guy working breakfast are a was amazing. The carpets inmain area of hotel need updating but rooms were nice, clean and plenty of pillows! Kids enjoyed the pool
Stayed 3 nights in Dec 2023

8/10 Good

Polly

Stayed 1 night in Dec 2023

10/10 Excellent

Bethany

Stayed 1 night in Dec 2023

8/10 Good

Suzanne

Stayed 3 nights in Dec 2023

10/10 Excellent

Katie

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel clerk(s) were both great. Friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Stayed 1 night in Dec 2023

8/10 Good

Josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good value. They have an indoor pool and include breakfast. Nothing special but a wide variety. Rooms are ok. Bed could be better. Window unit is noisy and probably needs updated. Shower water pressure was low and hot water was touchy. They also seemed to deactivate my key cards before I actually checked out that morning so we propped the door to move our things to our car ensuring we didn't lock anything inside. The bathroom light was making a popping sound every 5-10 seconds. Not sure what that's about. This was room 251. The rest of the stay was nice and within expectations.
Stayed 1 night in Dec 2023

10/10 Excellent

Shelley

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Victoria

Stayed 1 night in Dec 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 1 night in Dec 2023