Signature Pool Villa | Bathroom | Separate tub and shower, deep soaking tub, free toiletries, hair dryer

Reviews of BAY RESORT HOI AN

5 out of 5
BAY RESORT HOI AN
Xuyen Trung Block, Cam Nam Ward, Hoi An, Quang Nam

Reviews

10

Exceptional

Rating 10 - Excellent. 141 out of 151 reviews" "
Rating 8 - Good. 8 out of 151 reviews" "
Rating 6 - Okay. 2 out of 151 reviews" "
Rating 4 - Poor. 0 out of 151 reviews" "
Rating 2 - Terrible. 0 out of 151 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Son

Traveled with family
Liked: Cleanliness, amenities
Everything is so excellent
Stayed 2 nights in Apr 2024
Response from Bay Resort Hoi An Management on Apr 20, 2024
Xin chào Mr. Son,We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Bay Resort for 4 nights and enjoyed our time in Hoi An. The location is perfect, walking distance to everything. The staff are attentive, polite and happy to help with anything. The rooms are clean, spacious and comfortable. We would not hesitate to stay here again or to recommend to other travellers. You won’t be disappointed.
Stayed 4 nights in Apr 2024
Response from Bay Resort Hoi An Management on Apr 18, 2024
Xin chao Ms. Anne,Thank you for your fantastic review. We're thrilled to hear that you enjoyed your 4-night stay at Bay Resort and had a wonderful time exploring Hoi An.It's wonderful to know that you found our location perfect and convenient for exploring everything Hoi An has to offer. We're also delighted that you found our staff attentive, polite, and helpful. Our team always aims to provide the best possible service to our guests.We're glad to hear that you found our rooms clean, spacious, and comfortable. Your recommendation means a lot to us, and we're honored that you would not hesitate to stay with us again or recommend Bay Resort to other travelers.Thank you once again for choosing to stay with us, and we look forward to welcoming you back to Bay Resort in the future! Safe travels and see you soon.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bay Resort Hoi An Great hotel, recently opened (mid-2023), with a excellent location overlooking the Thu Bon river and the old quarter of Hoi An on the opposite side. Short walk over the bridge to get the old quarter, just be prepared to cope with a limited pavement width and the traffic (which is typical across Vietnam to be honest). The hotel rooms were well equipped and the staff were amazing. Very helpful from check-in to check-out. Nice restaurant (we had lunch there and breakfasts) with a view across the river. There was also a good outdoor pool which we did not use. As I mentioned the hotel sits across the river from the old quarter and so it is an oasis of peace of quite with a wide embankment to walk along on this side of the river. At night you can enjoy the coloured lantern laden boats and the hotel organised a private boat for us which took us for 30 mins along the river (longer trips were available) during which we were given lanterns lit with candles to float in the river, before the boatman dropped us off on the market side of the river. The hotel also had free bikes to use – we did not, but many people seemed to. We did Hanoi, Hue, Hoi An and HCMC on our Vietnam itinerary and Hoi An and the Bay Resort hotel was the perfect place to pause the busy sightseeing and spend a relaxing day or two, while still getting to enjoy the busy old quarter of Hoi An.
Stayed 2 nights in Mar 2024
Response from Bay Resort Hoi An Management on Apr 17, 2024
Xin chao Mr. Graham,Thank you for sharing such a detailed and glowing review of your experience at Bay Resort Hoi An. We're delighted to hear that you appreciated our strategic location with its serene surroundings and convenient access to the old quarter of Hoi An. It’s great to know that our newly opened facilities, including well-equipped rooms and the river-view restaurant, met your expectations and contributed positively to your stay.We're also glad you enjoyed the unique experiences we offer, like the private boat ride with lanterns — a truly magical way to see the river and city by night. It’s wonderful to know that the tranquility of our location provided a perfect respite during your extensive travels through Vietnam.We hope to welcome you back soon and perhaps next time, you'll take the opportunity to explore the area with our complimentary bicycles or relax by the pool. Thank you once again for choosing Bay Resort Hoi An as your pause in the hustle and bustle of your Vietnam journey. Safe travels and see you again soon.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Ha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with very helpful staff. It is along the river and easily walkable to the old city. Would stay here again!
Stayed 2 nights in Apr 2024
Response from Bay Resort Hoi An Management on Apr 19, 2024
Xin chao Mr./Ms. Ha,Thank you for sharing your wonderful feedback.We're thrilled to hear that you enjoyed our beautiful riverside location and found our staff helpful. It's great to know that the proximity to the old city added value to your stay. We look forward to welcoming you back to the Bay Resort on your next visit to Hoi An. Safe travels until then.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Thao

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the town but off enough distance to enjoy the quiet time. The pool view over the Thu Bon river is very nice! Breakfast has best salt coffee
Stayed 2 nights in Apr 2024
Response from Bay Resort Hoi An Management on Apr 7, 2024
Xin chào Ms. Thao,We are incredibly grateful that you took the time out to leave us this review.We're delighted to hear that you enjoyed your stay with us. It's wonderful that you appreciated the picturesque pool view overlooking the Thu Bon river – it's one of our favorite features too! We're also thrilled to hear that you enjoyed our breakfast, especially our salt coffee – it's always a hit with our guests. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable experience.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Kenneth, Camas,

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and location. So so restaurant.
Stayed 3 nights in Mar 2024
Response from Bay Resort Hoi An Management on Apr 3, 2024
Xin chao Mr. Kenneth,We are incredibly grateful that you took the time out to leave us this review.Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful.Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm helpful staff. Amazing breakfast. Close to old town
Stayed 5 nights in Mar 2024
Response from Bay Resort Hoi An Management on Mar 30, 2024
Xin chào Mr. Jonathan,We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Kenneth, Camas,

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is below standard I my expectations
Stayed 1 night in Mar 2024
Response from Bay Resort Hoi An Management on Mar 28, 2024
Xin chào Mr. Kenneth,Many thanks for sharing your feedback about your stay with us.It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay - property was lovely and so very close to the night markets and lanterns without being right in the middle of it. Perfect balance of lots to do and see with a lovely hotel to return to. Highly recommended.
Stayed 4 nights in Mar 2024
Response from Bay Resort Hoi An Management on Mar 21, 2024
Xin chao Ms. Julie,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you loved your stay at our property.It's wonderful to know that you found our location to be perfect, offering easy access to the night markets and lanterns while still providing a peaceful retreat away from the hustle and bustle. We're pleased that you appreciated the balance between having lots to do and see in the area and being able to return to our lovely hotel.Thank you for recommending us, and we look forward to welcoming you back on your next visit to the area.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Viral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , charming property , friendly and helpful service , property is well maintained.
Stayed 2 nights in Mar 2024
Response from Bay Resort Hoi An Management on Mar 16, 2024
Xin chao Mr./Ms. Viral,Thank you for taking the time to share your positive feedback with us. We're delighted to hear that you enjoyed your stay at our property and that you found our location to be great and our property charming.We're also pleased that you had a positive experience with our friendly and helpful service team and that you found our property well-maintained.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very new, the rooms are clean and spacious, and the location is fenomenal. It has a excellent view of the old town and it is just 5 min walk from the hotel, so basically close enough to enjoy it but far enough to have peace and quiet for relax time.
Stayed 3 nights in Feb 2024
Response from Bay Resort Hoi An Management on Mar 16, 2024
Xin chao Ms. Cristina,Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your stay at our resort and found our facilities to be new, clean, and spacious. It's great to know that you appreciated our excellent view of the old town and the convenient location, allowing for both exploration and relaxation.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Scott, Tempe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Bay Resort Hoi An Management on Apr 3, 2024
Xin chao Mr. Scott,We are incredibly grateful that you took the time out to leave us this review.Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful.Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Quynh

Liked: Cleanliness, staff & service, property conditions & facilities
We had a heat time at the property. Close to the hustle and bustle of Hoi A but far enough for some peace and quiet. The kids enjoyed the pool and the live music. Will definitely be back!!
Stayed 1 night in Feb 2024
Response from Bay Resort Hoi An Management on Mar 1, 2024
Xin chào Ms. Quynh,Many thanks for sharing such a good feedback about your recent stay with us.It is always our pleasure to hear that our guests were left satisfied with their overall experiences. We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Ranjit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and helpful staff
Stayed 2 nights in Feb 2024
Response from Bay Resort Hoi An Management on Feb 27, 2024
Xin chào Mr. Ranjit,Many thanks for sharing such a good feedback about your recent stay with us.It is always our pleasure to hear that our guests were left satisfied with their overall experiences. We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Toor

Liked: Cleanliness, staff & service, property conditions & facilities
I got upgraded to the river view without asking And the free mini bar topped it Never ever experienced that in any hotel I have been to Will certainly only choose this hotel when I visit again
Stayed 2 nights in Feb 2024
Response from Bay Resort Hoi An Management on Feb 27, 2024
Xin chào Mr/Ms. Toor,We are incredibly grateful that you took the time out to leave us this review.Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful.Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Tom

Liked: Cleanliness, staff & service
Very clean, staff are very polite, but I like the most is the breakfast, excellent food.
Stayed 4 nights in Feb 2024
Response from Bay Resort Hoi An Management on Feb 25, 2024
Xin chào Mr. Tom,Many thanks for sharing such a good feedback about your recent stay with us.It is always our pleasure to hear that our guests were left satisfied with their overall experiences. We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Steve, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Bay Resort Hoi An Management on Mar 21, 2024
Xin chao Mr. Steve,We are incredibly grateful that you took the time out to leave us this review.Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful.Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Suishta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and fabulous property. Clean and very friendly
Stayed 3 nights in Feb 2024
Response from Bay Resort Hoi An Management on Feb 21, 2024
Xin chào Ms. Saigal Suishta,Many thanks for sharing such a good feedback about your recent stay with us.It is always our pleasure to hear that our guests were left satisfied with their overall experiences. We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Cindy

Stayed 3 nights in Feb 2024
Response from Bay Resort Hoi An Management on Mar 21, 2024
Xin chao Ms. Cindy,Many thanks for sharing your feedback about your stay with us.It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, would recommend to all.
Stayed 6 nights in Feb 2024
Response from Bay Resort Hoi An Management on Feb 9, 2024
Xin chào Mr. Anthony,We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and new rooms. Amenities were amazing! Staff were kind and helpful. This resort is conveniently located near shops & markets but still distanced enough from all the noise. Room service food was also delicious. Highly recommend
Stayed 3 nights in Jan 2024
Response from Bay Resort Hoi An Management on Jan 30, 2024
Xin chào Ms. Anne,Many thanks for sharing such a good feedback about your recent stay with us, especially about our staffs, breakfast, location and room.It is always our pleasure to hear that our guests were left satisfied with their overall experiences. We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Jack

Stayed 4 nights in Jan 2024
Response from Bay Resort Hoi An Management on Jan 29, 2024
Xin chào Mr. Jack,We are incredibly grateful that you took the time out to leave us this review.Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful.Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

8/10 Good

ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is a central location in old town Hoi An. Minimal food options for kids & price of food abit pricey for what it is. Overall pool is lovely and gym is ok.
Stayed 1 night in Jan 2024
Response from Bay Resort Hoi An Management on Jan 19, 2024
Xin chào Mr. Ricardo,Thank you for choosing Bay Resort Hoi An as your accommodation. It's through your sharing that gives us more confidence in improvisation to our existing service standards. We would share this to our Team your feedback and will definitely continue to improve ourselves to achieve better guest's experience.Once again, the hotel appreciates your kind words and looks forward to serving you again in the future. Sincerely,Bay Resort Hoi An Management

10/10 Excellent

William

Stayed 2 nights in Jan 2024
Response from Bay Resort Hoi An Management on Jan 20, 2024
Xin chào Mr. William,We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Bay Resort Hoi An Management on Jan 18, 2024
Xin chào Mr. Peter,We are incredibly grateful that you took the time out to leave us this review.Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful.Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Amenities
This is an excellent hotel with great views of Hoi An old town in river-view rooms. It is only a short walk from the market to the east of the old town. Best of all were the hotel staff who were amazing. The reception staff could not have been more helpful from booking taxis through to on-line check in for our return flights. The same is trump staff in the restaurant and pool area. I highly recommend this hotel if you are lucky enough to be visiting the beautiful town of Hoi An
Stayed 6 nights in Jan 2024
Response from Bay Resort Hoi An Management on Jan 12, 2024
Xin chào Mr. Jeffrey,Many thanks for sharing such a detail feedback about your recent stay with us.We are happy to know that you were impressed by our customer services. It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Thank you again for highlighting our services and facilities. We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Mark

Stayed 3 nights in Jan 2024
Response from Bay Resort Hoi An Management on Jan 11, 2024
Xin chào Mr, Mark,Many thanks for sharing such a good feedback about your recent stay with us.We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Agust

Stayed 3 nights in Jan 2024
Response from Bay Resort Hoi An Management on Jan 11, 2024
Xin chào Mr. Agust,Many thanks for sharing such a good feedback about your recent stay with us.We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Timothy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely immaculately presented hotel, wonderful staff who cater for every need - I had a work business call at 4am in the morning and the hotel staff provided me with an adjoining room to mine in order to take the call so I would not wake my family. One of the best hotels I have stayed at anywhere in the world.
Stayed 3 nights in Jan 2024
Response from Bay Resort Hoi An Management on Jan 10, 2024
Xin chào Mr. Timothy,Many thanks for sharing such a good feedback about your recent stay with us.It is always our pleasure to hear that our guests were left satisfied with their overall experiences. We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Lucinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! We loved it so much we stayed longer. The hotel is brand new, beds are super comfortable, rooms are fab, breakfast is one of the best we have had on our trip so far and THE STAFF - well they couldn’t do enough! Just wonderful lovely people who really want you to enjoy their country! Sad to leave! Pool lovely and super clean, massages were great. Only Place I would stay in Hoi An. Luxury in the mix of madness
Stayed 2 nights in Jan 2024
Response from Bay Resort Hoi An Management on Jan 11, 2024
Xin chào Ms. Lucinda,Many thanks for sharing such a detail feedback about your recent stay with us.We are happy to know that you were impressed by our customer services. It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Thank you again for highlighting our services and facilities. We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

8/10 Good

Lota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Bay Resort Hoi An Management on Jan 9, 2024
Xin chào Ms. Lota,Many thanks for sharing such a good feedback about your recent stay with us.We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Poh Li

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Bay Resort Hoi An Management on Jan 7, 2024
Xin chào Mr/Ms. Poh Li,Many thanks for sharing such a good feedback about your recent stay with us.We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Tu

Response from Bay Resort Hoi An Management on Dec 27, 2023
Xin chào Mr. Tu,Many thanks for sharing such a good feedback about your recent stay with us.It is always our pleasure to hear that our guests were left satisfied with their overall experiences. We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Toan

Stayed 2 nights in Dec 2023
Response from Ban Quản lý khu nghỉ dưỡng Bay Resort Hội An on Dec 26, 2023
Xin chào anh Toan,Cảm ơn anh đã lựa chọn Bay Resort Hội An là địa điểm nghỉ dưỡng cho gia đình.Một lần nữa, Bay Resort Hội An hy vọng sẽ có cơ hội chào đón anh và gia đình trong những dịp tới tại thành phố Hội An xinh đẹp.Trân trọng,Ban Quản lý khu nghỉ dưỡng Bay Resort Hội An

10/10 Excellent

Sara Teigen

Stayed 3 nights in Dec 2023
Response from Bay Resort Hoi An Management on Dec 23, 2023
Xin chào Ms. Sara, Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to serving you again in future. Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Easy to get around, very walkable to everything. Safe clean and new.
Stayed 2 nights in Dec 2023
Response from Bay Resort Hoi An Management on Dec 23, 2023
Xin chào Mr. Mike, Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to serving you again in future. Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Trung Hieu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ban Quản lý khu nghỉ dưỡng Bay Resort Hội An on Dec 20, 2023
Xin chào anh Trung Hieu,Chúng tôi xin chân thành cám ơn đánh giá của anh về khách sạn.Rất mong có cơ hội được tiếp tục chào đón anh và gia đình trong những kỳ nghỉ tới tại Bay Resort Hội An.Kính chúc anh dồi dào sức khỏe và luôn tràn đầy hạnh phúc.Trân trọng,Ban Quản lý khu nghỉ dưỡng Bay Resort Hội An

10/10 Excellent

Harash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at.
Stayed 2 nights in Dec 2023
Response from Bay Resort Hoi An Management on Dec 18, 2023
Xin chào Mr/Ms. Harash,We are incredibly grateful that you took the time out to leave us this review.Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful.Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Le thi thanh

Stayed 1 night in Dec 2023
Response from Bay Resort Hoi An Management on Dec 23, 2023
Xin chào Ms. Van,We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

MARI, San Pedro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Bay Resort Hoi An Management on Dec 14, 2023
"Xin chào Ms. MariThank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to serving you again in future. Sincerely,Bay Resort Hoi An Management"

10/10 Excellent

Adriana, Carpinteria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really nice and clean, great breakfast buffet, perfect location, very good customer service.
Stayed 3 nights in Nov 2023
Response from Bay Resort Hoi An Management on Dec 11, 2023
Xin chào Ms. Adriana,Many thanks for sharing such a good feedback about your recent stay with us.It is always our pleasure to hear that our guests were left satisfied with their overall experiences. We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to stay at a comfortable, clean hotel within walking distance of Hoi An town then this is the ideal property. The room was excellent.Spacious, super large comfy bed, excellent bath, shower and double sinks. Excellent breakfast and dining should you wish to eat in. Super friendly staff. Reasonable pool and outside bar. And just 5 minutes walk and you are in the old town.
Stayed 7 nights in Nov 2023
Response from Bay Resort Hoi An Management on Dec 7, 2023
Xin chào Mr. Ian,We are incredibly grateful that you took the time out to leave us this review.Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful.Once again, thank you for choosing us and we look forward to serving you again.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

WONHYUK

Stayed 2 nights in Dec 2023
Response from Bay Resort Hoi An Management on Dec 7, 2023
Xin chào Mr. Wonhyuk,Many thanks for sharing such a good feedback about your recent stay with us.We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Deborah

Stayed 2 nights in Nov 2023
Response from Bay Resort Hoi An Management on Dec 5, 2023
Xin chào Mr/Ms. Deborah,Many thanks for sharing such a good feedback about your recent stay with us.We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bay Resort Hoi An Management on Dec 5, 2023
Xin chào valued guest,Many thanks for sharing such a good feedback about your recent stay with us.We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

monica

Stayed 2 nights in Nov 2023
Response from Bay Resort Hoi An Management on Dec 5, 2023
Xin chào Ms. Monica,Many thanks for sharing such a good feedback about your recent stay with us.We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 4 nights in Nov 2023
Response from Bay Resort Hoi An Management on Nov 29, 2023
Xin chào Mr. Gary, Thank you for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what we are doing. Once again, the hotel appreciates your kind words and look forward to serving you again in future. Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Michele, Wesley Chapel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and big. The staff was very kind and always asking if we needed anything. The breakfast was amazing with so much to choose from. They even decorated our room to celebrate our anniversary. The snacks and beer were an added bonus in our room. Thanks for a great experience
Stayed 4 nights in Nov 2023
Response from Bay Resort Hoi An Management on Nov 29, 2023
Xin chào Ms. Michele,Many thanks for sharing such a detail feedback about your recent stay with us. We are happy to know that you were impressed by our facilities, food and beverage services and especially our customer services. It is always our pleasure to hear that our guests were left highly satisfied with their overall experiences. Thank you again for highlighting our services and facilities. We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Mette

Stayed 1 night in Nov 2023
Response from Bay Resort Hoi An Management on Dec 17, 2023
Xin chào Ms. Mette,Thank you for choosing Bay Resort Hoi An as your accommodation. It's through your sharing that gives us more confidence in improvisation to our existing service standards. We would share this to our Team your feedback and will definitely continue to improve ourselves to achieve better guest's experience.Once again, the hotel appreciates your kind words and look forward to serving you again in future. Sincerely,Bay Resort Hoi An Management

10/10 Excellent

Huy

Stayed 3 nights in Nov 2023
Response from Bay Resort Hoi An Management on Dec 15, 2023
Xin chào Mr. Huy,Many thanks for sharing such a good feedback about your recent stay with us.It is always our pleasure to hear that our guests were left satisfied with their overall experiences. We look forward to welcoming you back for another great stay.Sincerely,Bay Resort Hoi An Management