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Reviews of Jolia's House

3 out of 5
Jolia's House
K498/01 Vo Nguyen Giap Str., Ngu Hanh Son Dist, Da Nang

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 15 reviews" "
Rating 8 - Good. 8 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Teresi

Liked: Staff & service
Was a quick walk to the convention center, without spending a lot of money for Furama resort. My first room had ants but the staff was very understanding and switched my room. Hot water and ac worked well. Staff was very nice and accommodating.
Stayed 8 nights in Jul 2023
Response from Staff on Jul 28, 2023
Thanks you so much . Hope a nice day you will comeback to Jolia's House. See you later..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Staff on Aug 4, 2023
Hi! Thank you for choosing Jolia's House Da Nang as your vacation destination. Your review will give Jolia's House the opportunity to bring great experiences to the next guests.We look forward to welcoming you back to Jolia's House in the near future.Have a great day!

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service
The photos are photoshopped to quite an extent. It was not that bright and pleasant. It was summer but the entire property always shows a somehow greyish tone. The first room we checked into smelled very strongly of smoke. The disappointing part was mostly the staff. They are friendly and helpful, but they are also quite confused. Because our stay contained several bookings, we asked them to check as soon as we arrived. They said they'd check. The next day another receptionist who didn't know the situation said she'd check. This went on for 3 days. On the day we were actually going to switch to another booking, they couldn't find one of the bookings and said they only had one room, others fully booked. They showed me their Gmail account, typed in the booking number in question and said there was no email. Actually, I found that two emails came up in the search, each containing 2 bookings, but they only saw the first one. This was the first disappointment. Second, my room was on the first floor, but the cleaning staff left my balcony door unlocked for two days in a row. Third, when I checked out, the housekeeping staff said that I drank 2 bottles of water and 2 bottles of beer. There were only two cans of coke in the fridge when I checked in. Obviously the housekeepers never bothered to replenish or check after the previous check-out. Lastly, one night, the ceiling of my colleague's room started dripping water...Not amazing experience. There is potential for improvement.
Stayed 3 nights in Jul 2019
Response from Jolia House on Aug 28, 2019
thank for your advise. My house will improve in the future

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always would help with anything and this was so nice to come to after a long overnight flight. There is no tourists around (unless you go to the beach all day) the city is pretty much just travellers and locals so it is a very authentic experience. The breakfast here is amazing please try the pho - just yum!
Stayed 3 nights in Feb 2019
Response from Vuong Bui - Operation manager on Mar 9, 2019
Dear Sir/Madam, Greeting from Jolia's House Danang! Thank you so much for interesting in our hotel, we are grateful by your kindly comment and we hope yo welcome you back in our property in the next time Have a nice weekend Thank you and best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Operation manager on Mar 5, 2019
Dear Sir/Madam, Greeting from Jolia's House Danang! Thank you so much for your interesting in our property and hope to welcome you back our hotel in the next time Thank you and best regards, Vuong Bui

10/10 Excellent

Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff is very friendly. They are able to speak in english and help us in book a driver for us to go around Da Nang. There were a time where we went out and came back around 11.30pm at night, and we wanted to book a driver the next morning, although there were times we had to communicate through google translate, the hotel staff were very helpful and try to find us a driver although its late night. The breakfast provided by the hotel is very delicious especially the pho. The hotel will clean our room everyday, and its very convenient for us. The location of the hotel is a bit far from town, but there are a lot of restaurant around the hotel. All of us girls walk around the area to find food, and it is very safe environment. Overall, the hotel staff is very friendly and very helpful, the environment of the hotel is nice. Would totally recommend this hotel to anyone who wish to stay in Da Nang. Plus its a new hotel that has been open for only 4 months.
Stayed 3 nights in Jan 2019
Response from Vuong Bui Operation manager on Jan 31, 2019
Dear Mr. Wan, Greeting from Jolia's House Danang Vietbam! Thank you so much for your last stay in our property, and we were high appreciated by your kindly comment We hope to welcome you back in our property in next time. Have a nice day Thank you best regards, Vuong Bui,

10/10 Excellent

KAITO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Staff on Aug 4, 2023
Hi! Thank you for choosing Jolia's House Da Nang as your vacation destination. Your review will give Jolia's House the opportunity to bring great experiences to the next guests.We look forward to welcoming you back to Jolia's House in the near future.Have a great day!

8/10 Good

ta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフのみなさまがとても良い人たちでした。
Stayed 4 nights in Nov 2019
Response from Jolia 's House on Dec 2, 2019
Dear Sir/ Madam, Greeting from Jolia 's House Danang! Thank you so much for last stay in Jolia 's House, we were very happy to have the chance to service you and we are high grateful about your kindly comment and then we always try our best to improve the service Hope to welcome you back in our property and wish you a nice day ahead Thank you and best regards, FO

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Jolia's House on Nov 30, 2019
Thanks for your staying. Jolia's House always welcome you come back.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Jolia's House on Dec 9, 2019
Dear Sir/ Madam, Greeting from Jolia 's House Danang! Thank you so much for last stay in Jolia 's House, we were very happy to have the chance to service you and we are high grateful about your kindly comment and then we always try our best to improve the service Hope to welcome you back in our property and wish you a nice day ahead Thank you and best regards, FO

10/10 Excellent

Ming Hao

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CP值很高的飯店,隔音設備稍差,員工友善親切,早餐豐富,下次會再考慮入住。
Stayed 1 night in Nov 2019
Response from Jolia 's House on Dec 9, 2019
Dear Sir/ Madam, Greeting from Jolia 's House Danang! Thank you so much for last stay in Jolia 's House, we were very happy to have the chance to service you and we are high grateful about your kindly comment and then we always try our best to improve the service Hope to welcome you back in our property and wish you a nice day ahead Thank you and best regards, FO

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Vuong Bui on May 29, 2019
Dear Sir/Madam, Greeting from Jolia's House Danang Thank you so much for chosing Jolia's House and hope to welcome you back in the next time Thank you and best regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변에아무것도없긴해요신축이라 그건좋아요 더블룸에서트윈룸 업그레이드받았는데 아주좋았어요 조식도 가격대비 굳이엿규요 23000원에 너무 잘이용하고갑니다 ㅋㅋㅋㅋㅋ 한국티비도나와요 다음날 푸라마갈려고 들렸는데 진짜 바로앞입니다 ㅅ영장은 민망해서 할정도는아니에여
Stayed 1 night in Jan 2019
Response from Eric Duong on Jan 29, 2019
Thank you for your review and see you the next time

8/10 Good

Sabrina

Liked: Cleanliness, property conditions & facilities, room comfort
Beau séjour avec du bruit des femmes de menages.
Hôtel très bien en général par contre le matin beaucoup de bruit. Si vous voulez dormir tard le matin n’y pensez pas trop (bruit des femmes de ménages + aspirateur à 7h30 am) aucun respect. Il n’y a pas beaucoup d’eau chaude. Ils mentionnent qu’ils ont des vélos à hôtel par contre il n’y en a juste deux et il y en avait un avec une crevaison. Confort très très bien hôtel neuve depuis quelques années. Les gens à l’accueil sont très chaleureux. Pas grand service (activités) pour ce qui est des touristes (il faut savoir ce qu’on veux faire). Très bon déjeuner avec plusieurs choix.
Stayed 2 nights in Dec 2018
Response from Eric Duong on Dec 25, 2018
thank you for your review and see you the next time at my hotel