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Reviews of La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson

3 out of 5
La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson
2540 University Drive, I-675 exits 15 or 17, Fairborn, OH

Reviews

7.2

Good

Rating 10 - Excellent. 302 out of 1004 reviews" "
Rating 8 - Good. 258 out of 1004 reviews" "
Rating 6 - Okay. 212 out of 1004 reviews" "
Rating 4 - Poor. 123 out of 1004 reviews" "
Rating 2 - Terrible. 109 out of 1004 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff and slept great here for 2-nights.
Stayed 2 nights in Apr 2024
Response from General Manager on May 10, 2024
Dear Kevin,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

4/10 Poor

Angela

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was ok. The desk attendants were helpful and readily available. Breakfast was decent but more variety would have been nice. Location is convenient to interstates and stores. The hotel itself needs some work. The carpet in our room was sticky and the surfaces hadn’t been dusted. Room seemed dark. The bedspread had bleach stains and one of the curtains was missing a hook. The phone did not work. The grounds were unkept. Parking lot was inconvenient and needs more lighting. Overall it was just ok. Next time I’m in Dayton I’ll pass on this hotel.
Stayed 4 nights in May 2024
Response from General Manager on May 8, 2024
Dear Angela,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager

8/10 Good

Molly

Liked: Staff & service
available
Stayed 1 night in May 2024
Response from General Manager on May 10, 2024
Dear Molly,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Neyinska

Liked: Cleanliness, staff & service, property conditions & facilities
No complaints
Stayed 1 night in May 2024
Response from General Manager on May 10, 2024
Dear Neyinska,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

2/10 Terrible

sharon

Disliked: Staff & service, property conditions & facilities
Rust and mold in tub dirty
Stayed 1 night in Apr 2024
Response from General Manager on Apr 29, 2024
Dear Sharon,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

2/10 Terrible

Tiara

Traveled with partner
My room was very dirty. There were brown stains on the white bedding, the furniture specifically the chair and the shower was disgusting. I didn’t even feel comfortable staying here returned the keys immediately and booked a room elsewhere. I feel like I honestly deserve a refund the room looked like someone was literally in it moments before I checked in
Stayed 1 night in Apr 2024
Response from General Manager on Apr 27, 2024
Dear Tiara,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 25, 2024
Dear Anna,Thank you for choosing us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were visiting the National Museum of the US Air Force and this hotel was very convenient. The facility was good, but could use some renovation. The staff was very friendly and attentive.
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 23, 2024
Dear Timothy,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing spectacular but a clean nice room, no issues
Stayed 1 night in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Joan,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Dwayne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice building
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Dwayne,It was great to have you staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

6/10 Okay

Leighann

Traveled with family
Disliked: Cleanliness, staff & service
Poor housekeeping… bathroom had women’s hair on floor and shower wall. A lot of dust and furniture not cleaned. Controls on remote control didn’t work. Staff weren’t most customer service friendly and on personal cell phone calls.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Leighann,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly sraff
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Dear Susan,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Jasmine S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Jasmine,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

4/10 Poor

Marie-Claire

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We really struggled with our stay here. There were dozens of these tiny ants in our room, and on the food in the breakfast area. When we let the folks at the front desk know, the manager on staff was apologetic, kind, understanding, and offered to buy us breakfast elsewhere. But said because we booked through Expedia, we couldn’t get any sort of discount or anything. I have two teenage boys and love that free breakfast was included at this hotel. I booked there because it was close to our destination and breakfast there was included. But our stay there was three days long, and so we were really discouraged after this happened the first day, and needed to go out on our own dime the second and third days. While I was packing us up, I needed to shake out our clothes and our luggage because ants had gotten into everything. I grabbed two plastic bags from the closet for laundry and sealed up our clothes just in case, so we wouldn’t bring any ants home. But some hitchhiked all the way back to Michigan anyhow. Hopefully they don’t become a permanent infestation here. It was a challenging trip for me as a single parent, so I didn’t have the steam to make another hotel reservation, and my kids are neurodivergent and struggle with change.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 4, 2024
Dear Marie,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager

10/10 Excellent

Marcelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from General Manager on Apr 3, 2024
Dear Marcelo,It was great to have you staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

4/10 Poor

Jason

Traveled with family
Disliked: Staff & service
This was an average hotel. We got what we paid for. Stayed three nights, and not once did they clean the room. Even after I asked the gal who was cleaning another room. Room was clean, but ants in the bathroom was a put off.
Stayed 3 nights in Mar 2024
Response from General Manager on Apr 2, 2024
Dear Jason,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

10/10 Excellent

Blake, Bennington

Stayed 1 night in Mar 2024
Response from General Manager on Apr 21, 2024
Dear Blake,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Staff was friendly. Room was almost totally clean. Top left corner of the ceiling in the shower had some black mold.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Graeme,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

4/10 Poor

Espedito

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Mattress and bedding is soiled. Hallways need vacuuming Grounds are unkept and property is tired looking on the inside and gardens unkept. Bathroom sink would not drain.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Espedito,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

8/10 Good

James

Stayed 1 night in Mar 2024
Response from General Manager on Apr 18, 2024
Dear James,Thank you for choosing us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

8/10 Good

Patrice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy with our stay and appreciated the help from the hotel manager when we left something behind.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 28, 2024
Dear Patrice,Thank you for choosing us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last stay here. We saw your comments and are happy that you enjoyed your stay. This means the world to us and it will motivate us to do even better.We will be delighted to host you again during the tour next stay hereSincerely,General Manager

6/10 Okay

Mindie

Traveled with partner
Liked: Staff & service
The floors were super loud and it just seems like a property they are doing their best with. It was not bad, it wasn't great. It was just a place to sleep that was lackluster. The night clerk was super sweet and helpful. That was the only staff we encountered
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 25, 2024
Dear Mindie,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excellent

kendra

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Sink had the paint peeling off of it, the paint on the doors in our room was coming off. The worst thing was our neighbors DOGS that BARKED for 2 hours before i complained. After that they would bark for long period of times throughout our stay.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Kendra,We are delighted that you decided to stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager

10/10 Excellent

Sherry

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was great, except they didn't clean my room. I had to ask for clean towels & asked for my room to cleaned. When I got my clean towels, they didn't give me wash cloths.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Sherry,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

8/10 Good

Trasi

Traveled with family
Liked: Cleanliness, staff & service
It was nice.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Trasi,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2/10 Terrible

Carey, Hopkins

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me a room without a working toilet. When I asked for a different room they could not offer one handed me a plunger and said they had no maintenance people. When I said this was unacceptable and I would need a refund they said the only one who could give it was the manager who when speaking to Expedia refused and hung up on them. DO NOT STAY HERE unless you just want to donate your money to an unethical business..I am still waiting for a refund.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Carey,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Okay

Alexa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pretty dirty but staff was nice
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Alexa,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

10/10 Excellent

Cathi

Traveled with partner
Liked: Cleanliness
Was an older property but looked clean.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Cathi,We loved having you stay with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager

4/10 Poor

Justin

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
One of the staff woke everyone up at 8am screaming at his manager on the phone, while walking up and down the hallway.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Justin,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

2/10 Terrible

Colleen

Stayed 1 night in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Colleen,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Mar 17, 2024
Dear Ashley,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager

4/10 Poor

Kimberly

Traveled with pets, Traveled with family
Disliked: Staff & service
Rude
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 15, 2024
Dear Kimberly,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager

6/10 Okay

Erin

Disliked: Staff & service, property conditions & facilities
Response from General Manager on Mar 18, 2024
Dear Erin,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Mar 2024
Response from General Manager on Apr 20, 2024
Dear Robert,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
But the pool was not heated
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 20, 2024
Dear Alma,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

2/10 Terrible

Aldreonna

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was not clean and had bugs.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 22, 2024
Dear Aldreonna,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

4/10 Poor

Aldreonna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room needed more cleaning. My toilet was disgusting. It looked like someone just used it. It was a bug on the pillow dead. A moving bug on the bed. Other dead bugs around the room. I would never go back to the hotel. The staff was very polite!! However, the rooms need a lot more cleaning and something has to be done about the bugs.

8/10 Good

Kathy

Business traveler
Liked: Staff & service, property conditions & facilities
I had a problem getting a room but manager was very helpful in resolving it. Also a very noisy party was going on at 11pm and manager successfully got it under control.
Stayed 1 night in Feb 2024
Response from General Manager on Apr 22, 2024
Dear Kathy,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excellent

Jessica

Liked: Staff & service, amenities, property conditions & facilities
The hotel was clean and quiet. The bed was comfy and the shower was hot. I could seey truck from the room. I felt safe. The sife walks were clean and i was helped withy luggage from front staff when t here wete no carts available! Thank uou!
Stayed 1 night in Feb 2024
Response from General Manager on Apr 20, 2024
Dear Jessica,Thank you for staying with us at La Quinta Inn & Suites by Wyndham Fairborn Wright-Patterson and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service
People with two pit bulls NOT ON LEASHES were allowed to stay there. Dogs followed me both outside and inside the hotel, even behind the front desk where I tried to get protection from desk clerk, who didn't seem to care. Dogs urinated in elevator, leaving a large pudding and drippings. What a liability risk as a hotel!
Stayed 2 nights in Feb 2024

2/10 Terrible

Claudette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I requested a room with accessible tub. I was given a wheelchair accessible room. It was not fit for anyone to stay in let alone a handicapped person.The drain was coming up, the sink was broken porcelain. Water ran across the floor and I almost fell twice. The phone in the room was just for looks. The chair had taped arm. And the remote did not go with the tv. This room was NOT suitable for any form of special accommodations. WORST HOTEL I HAVE EVER STAYED AT! I will never stay there again and definitely not recommend it to anyone.
Stayed 1 night in Feb 2024

6/10 Okay

Clayton

Traveled with partner
Poorly maintained buildings outside door would notlock
Stayed 1 night in Feb 2024
Response from General Manager on Apr 22, 2024
Dear Clayton,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Good

Holly

Liked: Cleanliness, staff & service
Room was nice, clean, although the shower head fell off, had to fix myself. Not that big of an issue. Coffee pot didn’t work, inside was dirty. Breakfast offered left a lot to be desired, not a good selection and the coffee was cold.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful and treat you like family
Stayed 2 nights in Feb 2024

4/10 Poor

Austin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property seems very ran down. Found stains in a lot of places in our room. Had a huge stain in our bed sheets. I guess that’s what you get for paying $70 for a room. Wouldn’t recommend.
Stayed 1 night in Feb 2024

4/10 Poor

Derek

Liked: Cleanliness
Disliked: Property conditions & facilities
AC in my room stopped working in the middle of the night.
Stayed 1 night in Feb 2024

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Feb 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
I had a comfortable bed in a smoke-free room. I would have liked a night light option in the bathroom, but that’s a common problem in the industry and not something I can reasonably fault this particular property.
Stayed 2 nights in Feb 2024

8/10 Good

april

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Julie

Traveled with family and small children
Disliked: Amenities
We used to stay here twice a year with no issues at all and would recommend it to everyone. It’s been about 4-5 years since we’ve stayed here. This time, the entire place looked run down and not cared for. There was barely a continental breakfast available, that part was extremely disappointing and frustrating. The noise was consistent through the entire night, which isn’t the hotel’s fault. The staff was nice, but not visible unless they heard someone at the desk.
Stayed 1 night in Feb 2024