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Reviews of Motel 6 Springfield, OH

2 out of 5
Motel 6 Springfield, OH
11 W Leffel Ln, Springfield, OH

Reviews

6.8
Rating 10 - Excellent. 144 out of 716 reviews" "
Rating 8 - Good. 247 out of 716 reviews" "
Rating 6 - Okay. 145 out of 716 reviews" "
Rating 4 - Poor. 87 out of 716 reviews" "
Rating 2 - Terrible. 93 out of 716 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

vincent

Liked: Cleanliness, property conditions & facilities
It was great!
Stayed 1 night in Apr 2024

6/10 Okay

gerald

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room wasn't properly cleaned. No door security. (Could walk in and out at all hours through unstaffed entrance.) Slightly sketchy area.
Stayed 1 night in Apr 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Bella

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Lynn, Swansea

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was clean.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on May 6, 2024
Hi LynnWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This particular property insists on entering your room and looking around when you are out. Lately, they have gone so far as to try and hide the fact that they were in my room. What they don't know is that I always make sure I do little things that will alert me immediately to the fact that someone has been in my room and gone through my luggage. I have repeatedly requested no service but that does not matter to this property. The only reason I stay here is that it is the only thing close to my destination.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on May 6, 2024
Hi Chris,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

8/10 Good

Eliza, Odenton

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stopped for a quick overnight while driving cross country. It was affordable, convenient, clean, and pet friendly. Would definitely stay again. Just an FYI for non-smokers, it def has a lingering cigarette smoke smell
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Desiree

Traveled with pets
Liked: Cleanliness, staff & service, amenities
It was ok, it was safe but they can finish renovating their rooms but other than that it was cool and accommating to my chihuahua
Stayed 3 nights in Apr 2024
Response from Nancy Y. on May 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Adisak

Liked: Property conditions & facilities
Disliked: Staff & service
😰
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Sarah

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly upon check-in greeting our service dogs with open arms. We had easy access to unload our car. Our room was very quiet and the dogs had plenty of area to play just across the parking lot. We hope to return to the area and would highly consider staying at this property again.
Stayed 1 night in Apr 2024
Response from Nancy Y. on May 2, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Charles

Stayed 1 night in Apr 2024

4/10 Poor

Alysia

Disliked: Cleanliness, property conditions & facilities
The price was reasonable and the pictures looked good online, so I was enticed to give it a try. There were stains on the bedspread, small wrappers on the floor, the toilet seat was not properly attached, and there was an unpleasant odor in the room. There was also a strong smell of weed in the lobby. Staff was nice and efficient.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 23, 2024
Hi Alysia,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Roger, San Diego

Liked: Cleanliness, staff & service
Clean, close to a lot of stores and restaurants. Staff very responsive and helpful. My only recommendation would be to add bathtub strips into your bathtub. After a certain amount of years, the old ones wear down and the surface becomes slippery.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic. The room was super clean and comfortable
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Christopher, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

10/10 Excellent

Mandie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 17, 2024
Hi Mandie, Thank you for the 5-star rating!Natalie #Team6

10/10 Excellent

Melissa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful Staff. Prices are VERY reasonable.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on Apr 2, 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Jessica

Stayed 1 night in Mar 2024

6/10 Okay

Chris

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of potholes in parking lot. Lots on dog excrement on walkways and grass around doors.
Stayed 3 nights in Feb 2024
Response from Nancy Y. on Mar 5, 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

8/10 Good

Samantha

Stayed 2 nights in Feb 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, property conditions & facilities
I found bed bugs and wanted to refund my 2nd night since we only stayed one night and they didn't return my money
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Anna,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

2/10 Terrible

Joshua

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had bed bugs and when I tried to get my room after having it for 2 days and I was about a half hour late the guy told me to go get another room
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Joshua,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

8/10 Good

Enick

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s okay
Stayed 6 nights in Feb 2024
Response from Brand Experience Team on Feb 26, 2024
Hi Enick,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

Corey, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 22, 2024
Hi Corey,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoy my stay
Good service friendly and very helpful staff.
Stayed 9 nights in Jan 2024
Response from Brand Experience Team on Feb 20, 2024
Hi Victor, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for the price.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 13, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

BRIAN

Liked: Amenities, property conditions & facilities
It was awesome
Stayed 5 nights in Jan 2024
Response from Nancy Y. on Feb 13, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Mikka

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Ashley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be properly cleaned both rooms we were moved two were bad one had mold in the bathroom and the other had thick spider webs in the corners on the ceiling and wall
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 29, 2024
Hi Ashley,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Mikka

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Vitaliy

Stayed 1 night in Jan 2024

8/10 Good

Mikka

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi Mikka,Thank you for positively rating your stay!Lilith#Team6

6/10 Okay

Rachel

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Messed up shower
The floors had gaos between the wood planks. There was a rigged up shower head. The took the parr the water comes out of at the tub and placed another one at the top to hook a shower head to it. There was red raoe holding it together
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Bernell

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and attentive staff, truck packing has plenty of space and its safe (dont have to worry about ppl messing with your truck)
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on Dec 26, 2023
Hi BernellWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Christopher

Disliked: Amenities
Average at best

6/10 Okay

Robert

Business traveler
Stayed 1 night in Dec 2023

2/10 Terrible

Ronald

Stayed 6 nights in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Motel 6 was convenient and comfortable. Nothing over the top, but not run down either. Quiet and reliable for a short stay.
Stayed 3 nights in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Anthony,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Nov 2023

10/10 Excellent

Deadra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 14, 2023
Hi Deadra,Thank you for the amazing review! Maz K.#Team6

10/10 Excellent

scott j

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Michelle checked us in with kindness and care. I had reserved the wrong days and she was able to correct it. I was having issues with signing in she was able to get us to the correct the the issue. Michelle is an excellent employee.
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Nov 6, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Dylan

Stayed 2 nights in Oct 2023

6/10 Okay

Donald

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Stacey

Liked: Cleanliness
Basic room. Clean and convenient for me.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Hallway Carpeting , old and worn and retaining heavy cigarette smoke smell .
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi Chris,Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Clayton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious, low budget amenities
Room very clean and spacious. Bathroom small. Only 3 small pillows for king bed making sleeping not the best. No kleenex. Otherwise love the remodeled room. No coffee pot in room.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi ClaytonThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 Okay

Irving

Traveled with group
Liked: Cleanliness, staff & service
Clean, safe, basic accomodation for a budget price.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 25, 2023
Hi Irving,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6