Ratings based on 232 Verified Reviews

3.4 out of 5
63% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Jul 4, 2017
Thought it actually had suite, just very small couch not very good condition. And we had 5 people. Fortunately we had air bed since we were traveling do we used that
3 out of 5
by A verified traveler from KY

So much potential but lacking in fulfillment

Posted Jul 2, 2017
Pros: Staff and free pets
Cons: No loud parties
Great hotel for overnight of staying with free pets (huge plus). However, I believe we got an unfortunate stay. There were 2 loud parties above us all night. The noise was unbearable. Reported to manager who addressed but still noisy through the night. My family of 5 did not get much sleep. Room also needs attention with broken areas and showerhead. Breakfast was understocked in some of the areas and trash overflowing. On a good note - staff was always very courteous.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville, AL

Short stay

Posted Jun 6, 2017
Although we stayed here for just short 2 nights, it was great stay. Clean room, & hotel. Great location. Several places to eat & Dollar Store was walking distance. Hotel staff very friendly. Definitely could've stayed some more nights!
Comment from Hotel Management
Jun 12, 2017 by LQ, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Decatur La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
1 out of 5
by Juli Ivie

Left & stayed somewhere else!!

Posted Jun 5, 2017 on Hotels
I couldn't even stay! First room tweaked of smoke!! Second room a/c didn't work! Third room was stinky. Fourth room smelled like mold. The place was disgusting!!!
Comment from Hotel Management
Jun 12, 2017
I’ve received your review of La Quinta Decatur. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, La Quinta inn
5 out of 5
by Ed

Posted May 31, 2017 on Hotels
Comment from Hotel Management
Jun 12, 2017
I’ve received your review of La Quinta Decatur. I appreciate your feedback. Rest assured your comments will be shared with our team. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely,
5 out of 5
by WILLIAM

Posted May 29, 2017 on Hotels
Comment from Hotel Management
Jun 13, 2017
Thank you for your time for Positive feedback. We appreciated your time. we will see you soon.
2 out of 5
by A verified traveler from little rock

Disappointed

Posted May 21, 2017
Pool closed. Room needed some repair. Heating/cooling unit appeared dirty. Kept awake past midnight by noise from room above. Beds not comfortable. Nice staff.
Comment from Hotel Management
May 25, 2017 by LQ Customer Care , Hotel Management
We truly regret that our accommodations did not meet your expectations but mostly we regret that we were unable to resolve the issues to your satisfaction while staying with us. Your review will be shared with our management staff. We hope that you will consider giving us another opportunity in the near future. Sincerely, LQ Customer Care
4 out of 5
by jimine

Guests

Posted May 18, 2017 on Hotels
The front desk employees where excellent. The location is great for all your needs.
Comment from Hotel Management
Jun 12, 2017
Thank you for your time for feedback. I will share your comments with my staff. We will see you here again. Have a great day.
3 out of 5
by Keith

This traveler left a rating score only Posted May 2, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Dayton Ohio

Fair rate for convenience.

Posted Apr 18, 2017
Hotel had gone through renovation in previous stays. All done and very clean. No construction materials around. Pet friendly, good breakfast, and not too far from I-65. It will be my first choice as I travel I-65.
Comment from Hotel Management
Jun 12, 2017 by La Quinta, Hotel Management
Thank you for your time for feedback. We will see you soon.