Ratings based on 239 Verified Reviews

3.4 out of 5
62% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Louisiana

Great Price

Posted Nov 20, 2017
Had all the aminities, but I did see a roach in the bathroom within the first 15 minutes of our stay. I didn't see anymore after. Fortunately!
Comment from Hotel Management
Nov 22, 2017 by La Quinta, Hotel Management
Thanks for taking the time to write about your experiences at our Decatur La Quinta. I’ll use your feedback to continue to provide the best possible stay.We use Cook's Pest Control every month, I will let them know. I hope that in your travels you’ll once again consider La Quinta Inn as your choice for lodging accommodations
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2017
Cons: Clean the shower curtains more often.
We stayed 2 in three days. They take pets and do not make one stay in a room that smells like a dog has gone to the bathroom in it.
Comment from Hotel Management
Nov 10, 2017 by la quinta inn, Hotel Management
Thanks for taking the time to write about your experiences at our Decatur La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn as your choice for lodging accommodations.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 3, 2017
Nice staff. Heled mt husband locate a church.. That is all I have to say about it.
Comment from Hotel Management
Nov 6, 2017 by La Quinta inn, Hotel Management
Thanks for taking the time to write about your experiences at our Decatur La Quinta. I’ll use your feedback to continue to provide the best possible stay. I hope that in your travels you’ll once again consider La Quinta Inn as your choice for lodging accommodations.
2 out of 5
by A verified traveler from Missouri

Hotel is old and in need of remodel.

Posted Oct 18, 2017
Pros: Room was spacious.
Cons: I would prefer the phone to be located on the nightstand adjacent to the bed instead of on the desk across the room.
Location: Decatur is a great town with plenty of restaurant options close to the hotel.
Curtains would not fully close to shield the exceptionally bright parking lot lights.
Comment from Hotel Management
Oct 24, 2017 by LQ, Hotel Management
I’ve received your review of La Quinta Decatur. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn once again. Sincerely, La Quinta Inn Decatur
4 out of 5
by Josh

This traveler left a rating score only Posted Aug 6, 2017 on Hotels
1 out of 5
by A verified traveler

worst hotel ever, old remodeled rooms are a joke

Posted Jul 19, 2017 on Orbitz
Pros: staff was friendly
Cons: have the hotel remodeled by professionals
Location: located in an old shopping mall area, not nice
find some other place to stay, location is poor, hotel is old and falling apart, staff was friendly, I chose a la Quinta because we stay with them all the time and felt it was the right choice not knowing the area, I was wrong
Comment from Hotel Management
Jul 23, 2017 by LQ Customer Care, Hotel Management
Dear Valued Guest, Thank you for taking the time to provide feedback on your recent stay. While we thank you for your kind words about our staff, we are sorry to hear that you were not satisfied with the hotel in general. Please note that this information has been passed on to our management staff to ensure improvements are made. We very much appreciated your business and thank you for staying with us. Sincerely, Diana - LQ Customer Care
2 out of 5
by jeanette

Posted Jul 10, 2017 on Hotels
Was placed in a room next to what sounded like a daycare until 1am. Pool area was not very clean and while gated it allowed for anyone from the shopping centre to enter. The breakfast area was beautiful
3 out of 5
by A verified traveler

Posted Jul 4, 2017
Thought it actually had suite, just very small couch not very good condition. And we had 5 people. Fortunately we had air bed since we were traveling do we used that
3 out of 5
by A verified traveler from KY

So much potential but lacking in fulfillment

Posted Jul 2, 2017
Pros: Staff and free pets
Cons: No loud parties
Great hotel for overnight of staying with free pets (huge plus). However, I believe we got an unfortunate stay. There were 2 loud parties above us all night. The noise was unbearable. Reported to manager who addressed but still noisy through the night. My family of 5 did not get much sleep. Room also needs attention with broken areas and showerhead. Breakfast was understocked in some of the areas and trash overflowing. On a good note - staff was always very courteous.
5 out of 5
Recommended
for Everyone
by A verified traveler from Huntsville, AL

Short stay

Posted Jun 6, 2017
Although we stayed here for just short 2 nights, it was great stay. Clean room, & hotel. Great location. Several places to eat & Dollar Store was walking distance. Hotel staff very friendly. Definitely could've stayed some more nights!
Comment from Hotel Management
Jun 12, 2017 by LQ, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Decatur La Quinta. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.