2 outdoor pools

Reviews of Opal Grand Oceanfront Resort & Spa

4 out of 5
Opal Grand Oceanfront Resort & Spa
10 North Ocean Boulevard, Delray Beach, FL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 520 out of 770 reviews" "
Rating 8 - Good. 129 out of 770 reviews" "
Rating 6 - Okay. 58 out of 770 reviews" "
Rating 4 - Poor. 37 out of 770 reviews" "
Rating 2 - Terrible. 26 out of 770 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay but the extra charges, resort fees, parking fees, all of that is getting a little ridiculous. No music by the pool just heard a bunch of people talking in an over crowded pool. Play some music.
Stayed 1 night in May 2024

6/10 Okay

Susan

Liked: Staff & service
As others have related, the Opal Resort is nice; however, it is not a luxury resort. On the cusp of off season, the hotel public areas could have been cleaner. Hotel bathroom soap and shampoo from Nest was nice yet the product size offered more of a sample than viable option. Never received my complimentary beverage- when I asked poolside bartender about he laughed it off. The proximity to ocean is fantastic. The fact you need to pay $60 a day to rent a chair is lousy. Monkey Bar is subpar. Drift restaurant great but I’d agree the host staff unfriendly. Servers and bartenders very good. All in all, location and proximity to Atlantic Avenue great. Need to iron out some unevenness in service and cleanliness overall in the meantime.
Stayed 4 nights in May 2024
Response from Julia on May 24, 2024
Thank you Susan for your review. We are sorry to read that your stay fell short of expectations. The welcome champagne is given at the front desk upon check-in, the bar tenders do not handle that, we apologize for any confusion with that. Your highly unusual comments regarding Nest, Monkey Bar & service have been shared with the management team. We appreciate your feedback and hope to see you in the future.

10/10 Excellent

johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Iuchco
Stayed 3 nights in May 2024
Response from Julia on May 17, 2024
Thank you Johanna for your 5/5!

10/10 Excellent

zacharias

Stayed 1 night in May 2024
Response from Julia on May 17, 2024
Thank you for your 5/5!

10/10 Excellent

Aishe, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really nice
Stayed 4 nights in May 2024
Response from Julia on May 17, 2024
Thank you Aishe for your great feedback!

10/10 Excellent

CAROL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Staff were so accommodating and attentive. The hotel was gorgeous and in a great area. Walking distance to all shops and restaurants in Delray Beach.
Stayed 6 nights in May 2024
Response from Julia on May 13, 2024
Thank you Carol for your fantastic feedback!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Julia on May 9, 2024
Thank you Kimberly for your great rating!

10/10 Excellent

Wes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing that was subpar. The staff and the resort were extraordinary!!!
Stayed 3 nights in May 2024
Response from Julia on May 9, 2024
Thank you Wes for your wonderful feedback! We look forward to seeing you back soon!

10/10 Excellent

Veruska

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. Love how everyone is friendly and welcoming.
Stayed 3 nights in May 2024
Response from Julia on May 9, 2024
Thank you Veruska for your wonderful feedback, we hope to welcome you back in the future!

6/10 Okay

polly

Liked: Property conditions & facilities
Disliked: Cleanliness
It was beautiful but for half the price would have had a better view of ocean and a free breakfast lol Had wanted to be as close to ocean but Atlantic o is 2 min walk and again unless in premium in opal better view from Atlantico. Housekeeping was also not very good and no nonalcoholic option to champagne so not sure what I paid resort fees for when it was just a hotel really😢 Valet, front desk and breakfast market staff were spectacular!!
Stayed 2 nights in May 2024
Response from Julia on May 7, 2024
Thank you for your review. We are disappointed to read that your stay fell short of expectations. You booked a standard view room, for ocean views you would need to book an ocean view room. Resort fees cover wifi,Pool activations, use of fitness equipment, daily bottled, nightly turndown service, in-room Nespresso coffee, unlimited local and toll-free calls. We value your feedback & hope to see you return in the future.

10/10 Excellent

Todd

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location at the beach in Del Rey!
Stayed 2 nights in Mar 2024
Response from Julia on May 9, 2024
Thank you Todd for your review and great 5 star rating!

6/10 Okay

Joe, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service
Noisy small rooms, air conditioner blew directly on us in bed, uncomfortable beds
Stayed 5 nights in Apr 2024
Response from Julia on Apr 30, 2024
Thank you Joe for your review. We are disappointed to read that your stay fell short of expectations. We you choose to return in the future.

8/10 Good

JAY

Liked: Staff & service, property conditions & facilities
Excellent trip . But very expensive . Taxes plus fees cost $100 a night alone .
Stayed 6 nights in Apr 2024
Response from Julia on Apr 30, 2024
Thank you JAY for your feedback. We hope to see you back in the future.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Julia on Apr 30, 2024
Thank you Margaret for your 5/5!

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Julia on Apr 29, 2024
Thank you for your 5/5!

10/10 Excellent

Marisa, Raleigh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property for my young family.
Stayed 5 nights in Apr 2024
Response from Julia on Apr 29, 2024
Thank you Marisa for the 5/5!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Julia on Apr 24, 2024
Thank you Susan for your rating!

6/10 Okay

Kristina

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Julia on Apr 23, 2024
Thank you Kristina for your rating, we would love to know what we could have done better to get a stronger rating.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Julia on Apr 16, 2024
Thank you Lauren for your 5/5!

10/10 Excellent

Cheryl

Stayed 1 night in Apr 2024
Response from Julia on May 9, 2024
Thank you Cheryl for your 5/5 rating! We look forward to welcoming you back in the future!

8/10 Good

Marie

Traveled with partner
On entering it is a luxurious and beautiful space. Our room was clean and lovely but did not feel like a five star resort. Bathroom was small like an average hotel. Pool was also disappointing in size and water condition- one day was very cloudy and seemed dirty.
Stayed 4 nights in Apr 2024
Response from Julia on Apr 15, 2024
Thank you Marie for your review. We hope to see you back in the future!

8/10 Good

Susanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't able to get reservations in hotel restaurant even one week prior to arrival...they did give me a reservation at last minute after wéd given up and gone somewhere else. Check in was not great.. wrong room number as written on our card. Keys didn't work and had to return to front desk with luggage to get right room number. Room was nice and clean but nothing special.
Stayed 4 nights in Mar 2024
Response from Julia on Apr 11, 2024
Thank you Susanne for your review. We apologize for your very unusual experience and have shared your comments with the management team. We hope to see you back bin the future.

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Apr 2024
Response from Julia on Apr 11, 2024
Thank you Brian for your great feedback!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, in particular, the service and location.
Stayed 4 nights in Apr 2024
Response from Julia on Apr 8, 2024
Thank you James for your great feedback! We look forward to seeing you back soon!

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Julia on Apr 8, 2024
Thank you Dana for your feedback.

10/10 Excellent

simcha

Traveled with group
Liked: Amenities
The oceanfront property was a real pleasure! Area is very clean and peaceful as well as family friendly. We really enjoyed our stay!
Stayed 2 nights in Mar 2024
Response from Julia on Apr 3, 2024
Thank you Simcha for your great feedback!

6/10 Okay

javier

Traveled with family
Disliked: Amenities
Great renovation but very little pool for the amount of rooms. Not worth the price
Stayed 3 nights in Mar 2024
Response from Julia on Apr 2, 2024
Thank you for your feedback Javier, we hope to see you in the fuyture!

10/10 Excellent

Michelle

Stayed 3 nights in Mar 2024
Response from Julia on Apr 23, 2024
Thank you Michelle for your 5/5!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So beautiful! Staff was so friendly, food was delicious.
Stayed 3 nights in Mar 2024
Response from Julia on Apr 2, 2024
Thank you Lisa for your great feedback!

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Clean friendly professional atmosphere with wondergul food, pools and coffee shop and fitness centwr. Power outage and being relocated to another building as well as continued power outage tests was inconvenient and disturbed my otherwise peaceful and enjoyable stay.
Stayed 6 nights in Mar 2024
Response from Julia on Mar 28, 2024
Thank you Diane for your review. We apologize for the very unusual and unexpected power disturbance and appreciate your patience as we worked hoard with the local power company to resolve.

6/10 Okay

Irene

Traveled with partner
Liked: Cleanliness, property conditions & facilities
There was a gas smell on the 5th floor throughout our stay room 572 that was never addressed.
Stayed 5 nights in Mar 2024
Response from Julia on Mar 25, 2024
Thank you for your feedback. Our engineers have confirmed that this was looked into and all is well. Thank you. We appreciate your feedback!

6/10 Okay

Tori

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Julia on Mar 25, 2024
Thank you Tori for your review. We would love to know what went wrong during your stay! We hope to see you in the future!

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Opal was wonderful. Great property. Walking distance to beach, shopping and restaurants. Can’t wait to go back.
Stayed 4 nights in Mar 2024
Response from Julia on Mar 23, 2024
Thank you Stacy for your wonderful feedback!

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was pretty great for the most part. I was disappointed with the room service being served in take out containers. It felt cheap and a thinly veiled attempt at cutting down on staffing costs. It is definitely disappointing considering how pricey the food, ($18 for a standard breakfast) and hotel are. It made our breakfast in bed experience messy. Considering our experience at the Seagate last year, I will be more inclined to book there again next year. I also find that the chairs at the beach should not be an extra charge. Again, considering the Seagate has a whole beach club experience at no extra charge. However, the staff were incredibly friendly and accommodating.
Stayed 2 nights in Mar 2024
Response from Julia on Mar 21, 2024
Thank you for your feedback, we are sorry that your stay fell short of expectations and hope you choose to return in the future.

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic spot
Stayed 1 night in Mar 2024
Response from Julia on Mar 23, 2024
Thank you Pamela for your 5/5!

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and go out their way to make your stay outstanding
Stayed 3 nights in Mar 2024
Response from Julia on Mar 11, 2024
Thank you Samantha for your great feedback!

8/10 Good

Katharine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have rated this hotel excellent except for the rooms are very small. Our room was always cleaned though and the lobby, restaurants and staff more than made up for the rooms. Great staff everywhere on the property from the valet to the pool area. I would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Alyssa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great!👍
Stayed 3 nights in Feb 2024
Response from Julia on Mar 6, 2024
Thank you Alyssa for your great feedback!

6/10 Okay

Christina

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Julia on Mar 1, 2024
Thank you Christina for your review. We would love to know what went wrong and what we could have done better to earn a higher rating. We hope to see you in the future.

10/10 Excellent

Matt

Stayed 1 night in Feb 2024
Response from Julia on Feb 26, 2024
Thank you Matt for your feedback!

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, they let us arrive at 11am when we didnt check in until 4, held our luggage. Then when we checked out the next day at 11 and they held our luggage until 4 both times we were able to enjoy the resourt and beach 5 star
Stayed 1 night in Feb 2024
Response from Julia on Feb 26, 2024
Thank you Nicholas for your great review, we hope to see you back soon!

10/10 Excellent

Linda

Stayed 2 nights in Feb 2024
Response from Julia on Feb 26, 2024
Thank you Linda for your 5/5!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Julia on Feb 15, 2024
Thank you James for your 10/10 rating!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For sure would stay here again. Lovely setting. Good food. Friendly staff
Stayed 4 nights in Feb 2024
Response from Julia on Feb 15, 2024
Thank you James for your 5/5/ rating!

6/10 Okay

Mark

Liked: Staff & service, room comfort
First room smelled of mold and mildew. Second room was better except for the construction going on from midnight until 3am. Good location and nice restaurant and pool.
Stayed 3 nights in Feb 2024
Response from Julia on Feb 13, 2024
Thank you Mark for your feedback, we hope to see you in the future.

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location of the Opal Grand cannot be beat. Across from Beach-walk to everything!!! This property has So much potential!! Staff was very present and helpful but there were a few things not working during our stay. elevator was not working properly during our whole trip, hot tub was not working at all one of the days (and we needed it on this chilly day), when we arrived we were asked if we'd like a lower or upper floor-we said we didn't care but we were given a room with a terrible view of the dirty roof in between the towers when a better view was available- they switched us into a different room when we complained which had a partial ocean view!! Restaurants in the hotel were great, I used the Peloton bike in the gym which worked great and we were treated very well by the staff working at the pool as well as the staff in the lobby and at the front/side doors. we still love the Opal! I'm sure we will be back!!
Stayed 3 nights in Feb 2024
Response from Julia on Feb 10, 2024
Thank you Michelle for your feedback, we hope to see you back in the future!

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. We had a wonderful weekend at the Opal. The only thing that we found curious and a little annoying was that we could have booked it ourselves and the daily rate would have been cheaper than we paid through Expedia. Next time we will check on prices before using a travel website.
Stayed 2 nights in Feb 2024
Response from Julia on Feb 9, 2024
Thank you Gregory for your great review! We look forward to seeing you in the future!

6/10 Okay

Jennifer, Toronto

Traveled with partner
Liked: Staff & service, amenities
The physical aesthetics of the property was not as high end as the price would suggest. The hallway to our room had debris on the carpet as was not vacuumed enough. We did not feel like we were at a high end hotel.
Stayed 4 nights in Jan 2024
Response from Julia on Feb 9, 2024
Thank you Jennifer for your review. We are disappointed to read that your stay fell short of expectations and hope to see you in the future.

8/10 Good

Bruce D.

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful. Only issue was the design of our room. TV was on the wall to the side of the bed and does not swivel. Also sink (and hair dryer) were located directly behind the wall where the bed is, so it can disturb someone trying to sleep.Bathroom and fixtures were beautiful, loved the espresso maker and coffee selections. The people who worked the valet parking were amazing.
Stayed 3 nights in Jan 2024
Response from Julia on Feb 9, 2024
Thank you for your great feedback!