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This is one of my go to hotels when wanting to stay in Denver. Love the outdoor hot tub but wish the pool water was a bit warmer. Staff is always very friendly and helpful! Thanks for making our stay special!
Michelle
Stayed 1 night in May 2024
Response from Dacia on May 9, 2024
Hello Michelle,Thak you for your stay feedback and review. It is always our pleasure to host you during your visits. We will look forward to visiting us again soon at Hyatt Regency Denver at Colorado Convention Center.Kind regards,
Hello Jonathan, Thank you for adding this review of our Hyatt Regency Denver at Colorado Convention Center. I am so happy to see you like staying with us. I hope you can visit us again soon. Best Regards,John
Dear Steve,Thank you for taking the time to review our property. We have noted your feedback concerning the better restaurant selection needed and will forward this to our management team. We hope to have the opportunity to welcome you back to Hyatt Regency Denver at Colorado Convention Center again soon!Warm regards,Melinda
Hello David,Thank you for adding this review of our Hyatt Regency Denver at Colorado Convention Center. I am happy you liked our hotel. I hope you can stay with us again soon.Best Regards,John
Great hospitality from all of the staff. Very clean. Will definitely stay here again.
Erica
Stayed 3 nights in Apr 2024
Response from Travis on Apr 30, 2024
Hello Erica! Thank you for writing a review of our hotel. It is great to hear our staff left such an impression and that you enjoyed the cleanliness of our hotel. We look forward to welcoming you back soon! Warm Regards, Travis
Hello Mary Ellen!Thank you for providing a review of our hotel. We are glad to know you enjoyed your stay with us. We look forward to welcoming you back again in the future. Warm Regards, Travis
Dear Karla,Thank you so much for your patronage and for the 5-star rating. We love hearing that you had an amazing experience while staying with us. We hope to have the opportunity to welcome you back soon. Best regards,
6/10 Okay
Tiffany L
Apr 26, 2024
The deposit is wayy to high
Tiffany L
Stayed 2 nights in Apr 2024
Response from Ronald R. on Apr 27, 2024
Greetings Ms. Tiffany L.,We appreciate and value your feedback. We understand how this temporary hold on your card can add up for you, especially if you are staying with us for several days. We certainly value your business and hope to retain you as a customer. However, we also believe in the value of the service we provide, and we hope you appreciate the value of our service in terms of the customer experience we offer. Thus, the incidental hold is meant to give our guests peace of mind, in the event they need to use it. If not, it is returned to your card upon checkout.I hope this helps and that you consider returning to the Hyatt Regency at the Denver Convention Center.Warm Regards,
Called the front desk about loud guests near my room at 12:30am. An hour later the people were still being loud. I don’t think anyone checked on it.
Cevin
Stayed 3 nights in Apr 2024
Response from Janet on Apr 26, 2024
Dear Cevin,Thank you for providing feedback on your recent stay at our Hyatt Regency Denver. We are disappointed to hear about the noise disturbance you encountered from other guests. We strive to ensure our guests have a quiet and comfortable experience and address matters as they are brought to our attention. We hope to have the opportunity to welcome you back in the future and provide you with nothing short of an outstanding experience. If you would like to share more about your stay experience, please reach out to us on one of our social or chat platforms. Kind regards,
Dear Richard! Thank you for the excellent rating. We are so glad you had an amazing visit at our hotel. It was our pleasure to welcome you. We appreciate your rating as it helps us continue to provide great service. We look forward to welcoming you as our guest again soon. Warm regards, Shelly
Dear Celesta, Thank you for your five-star feedback. We love that your check in was smooth and friendly. It was a pleasure to welcome you to our hotel and we are so glad to know that you enjoyed your overall stay. We hope to welcome you back for another wonderful stay in the future. Sincerely, Shelly
Response from Hyatt Regency Denver at Colorado Convention Center on Apr 21, 2024
Greetings,Thank you for taking the time to share your feedback with us. We are so happy to hear that you enjoyed your stay!Warmest Regards,Hyatt Regency Denver at Colorado Convention Center
8/10 Good
oliviya
Apr 9, 2024
Liked: Cleanliness, staff & service
Close to dining and shopping. Parking is expensive though.
oliviya
Stayed 1 night in Apr 2024
Response from Jamison on Apr 10, 2024
Hello oliviya, Thank you for taking the time to review your recent stay at our hotel. We are happy to hear you enjoyed our hotel and location. We are relieved that your stay was still enjoyable despite the cost associated with your stay. We look forward to welcoming you back to Hyatt Regency Denver! Best regards, Jamison
Dear Kathy,Thank you for the rating!! We are overjoyed to hear you enjoyed your stay at our lovely property!! We would love to welcome you again!! Best Regards,
Hello Eric,We truly appreciate your decision to stay with us, and thank you for taking the time to rate your experience. We are eagerly looking forward to the day we can welcome you back for another amazing stay.Best regards,Angela
Hello Richard,Thank you for staying with us and rating your stay. We hope your stay was pleasant and look forward to your next visit. Best regards,Angela
Response from Hyatt Regency Denver at Colorado Convention Center on Apr 7, 2024
Thank you for sharing your experience with us! We are disheartened to hear that you did not enjoy your stay. May you provide us with additional details?
10/10 Excellent
Phillip
Apr 6, 2024
Liked: Cleanliness, staff & service
Phillip
Stayed 1 night in Apr 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Apr 7, 2024
Thank you so much for staying with us! We are happy to see that you enjoyed your stay.
Hello Tim, Thank you for taking the time to provide us with your rating and review of your stay. We are so happy to know that you enjoyed your stay and that the location next to the convention center was convenient for you. We hope to welcome you back again!Kind Regards, Krista
I really loved staying here. The hotel was so fabulous for the price and the location was perfect
Debra
Stayed 2 nights in Mar 2024
Response from Tania on Apr 4, 2024
Hi Debra,Thank you for the feedback and 5-star rating,We are happy to hear that you loved your stay, the price and the location of the property. We hope to have the opportunity to have you as a guest with us again.Best wishes,Tania
10/10 Excellent
Janeeth
Apr 1, 2024
Janeeth
Stayed 3 nights in Mar 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Apr 21, 2024
Greetings,Thank you for taking the time to share your feedback with us. We are so happy to hear that you enjoyed your stay!Warmest Regards,Hyatt Regency Denver at Colorado Convention Center
8/10 Good
Amy
Traveled with family and small children
Apr 1, 2024
Liked: Cleanliness, staff & service, amenities
Sheets and towels were super scratchy not soft.
Amy
Stayed 1 night in Mar 2024
Response from John on Apr 1, 2024
Hello Amy,Thank you for writing this review of our Hyatt Regency Denver at Colorado Convention Center. I am sorry the sheet and towels were not comfortable for you. I hope they are better for your next visit.Best Regards,John
Dear Genaro, Thank you so much for your patronage and for the 5-star rating. We are delighted to hear that your stay with us was enjoyable and that you were pleased with the service from our staff. Our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. We hope to have the opportunity to host you again soon. Best regards,
Great location, parking was available. Staff was great!
Jennifer
Stayed 2 nights in Mar 2024
Response from Jamie on Apr 1, 2024
Dear Jennifer,Thank you for your great review of our Hyatt Regency Denver at Colorado Convention Center. We are glad to hear that you enjoyed your stay with us, and that both our location, as well as the service provided by our team helped contribute to an overall enjoyable experience. Thank you for staying with us, we hope to welcome you back as our guest again in the future!Warm regards,Jamie
Love it, bar at the roof it is a must see has beautiful views, bed was amazing and clean
estrella
Stayed 1 night in Mar 2024
Response from Tieysha on Mar 18, 2024
Hello estrella,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to know that you enjoyed the beautiful views as well as your amazing and clean bed. We look forward to welcoming you back to Hyatt Regency Denver at Colorado Convention Center in the future.Best Wishes,
6/10 Okay
Tanja
Traveled with family and small children
Mar 12, 2024
Liked: Cleanliness, staff & service, amenities
Stay started out better than last time, but this time the power went out and I had to walk down 36 flights of stairs in the dark to get to my daughter’s dance convention/competition. The power was out for a long time. I had almost gotten onto the elevator and was thankful I didn’t get stuck in it.
Tanja
Stayed 2 nights in Feb 2024
Response from Lindsey on Mar 12, 2024
Dear Tanja,Thank you for your review. We appreciate all guest comments and feedback. I am happy to hear your stay was better than the last time, I am sorry to hear about the power outage. We would love to welcome you back in the future. Best Wishes
I ended up in a handicap, accessible room. It did not have a shower that I could stand in to shower. I was told this was Expedia's fault on the reservation. Also, the internet did not work and the phone did not work
Lucinda
Response from Tieysha on Mar 11, 2024
Hello Lucinda,Thank you for your feedback. We are so sorry to hear about your experience regarding ending up in a handicap accessible room as well as internet and phone not working. Please reach out to us on our social or chat channels and we will look into this further.Best Wishes,
10/10 Excellent
Yi
Mar 8, 2024
Yi
Stayed 4 nights in Feb 2024
Response from Jamie on Mar 9, 2024
Dear Yi,Thank you for your great 5/5 rating for our Hyatt Regency Denver at Colorado Convention Center. We're delighted to see that you enjoyed your stay with us. We hope to welcome you back as our guest on your future visits to Denver!Warm regards,Jamie
We had our anniversary here. We also had friends join us for a drink at Peaks lounge and the service was excellent.
Mark Robert
Stayed 2 nights in Mar 2024
Response from Janet on Mar 7, 2024
Dear Mark Robert,Thank you for the fantastic rating you gave our property! We are honored you chose to spend your anniversary at our Hyatt Regency Denver. It is also fantastic to hear your friends were able to join you for drinks at Peaks Lounge and the service was excellent. We hope to have the privilege of hosting you on your next anniversary or any occasion at all. Warm regards,
Suite was big and comfortable. Staff was friendly and the property was clean. Bagels at the cafe were not great.
Daniel
Stayed 2 nights in Feb 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Mar 4, 2024
Thank you for staying with us! We are happy to hear that you enjoyed your stay and looked forward to welcoming you back soon.
2/10 Terrible
Andrew
Mar 3, 2024
Disliked: Property conditions & facilities
Andrew
Stayed 2 nights in Mar 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Mar 4, 2024
Greetings Andrew,I just wanted to send a quick thank you note for staying with us!We apologize for the inconveniences that you experienced during your stay.Please do not hesitate to reach out to us if we can be of further assistance.Warmest Regards,Hyatt Regency Denver at Colorado Convention Center
Hello Michele, Thank you for your 5-star rating as well as your review. We are so glad that you enjoyed your stay. We look forward to welcoming you back to Hyatt Regency Denver at Colorado Convention Center! Best regards, Jamison
Pro: good restaurant with excellent breakfast buffet; very clean and well-maintained; great location
Con: very high cost of parking
Rebeccah
Stayed 2 nights in Feb 2024
Response from Ana on Feb 20, 2024
Dear Rebeccah,Thank you for your feedback. We appreciate having you stay with us while in Denver. We are delighted that you enjoyed your dining experience, as well as the cleanliness and location of our hotel. We will take note of your comments about parking prices. We hope to see you again!
Dear Mark,We appreciate your feedback. Thank you for staying with us during your trip to Denver. We're glad you enjoyed the convenience of our location. We hope to welcome you back soon!
10/10 Excellent
Jesus
Feb 18, 2024
Jesus
Stayed 1 night in Feb 2024
Response from Hyatt Regency Denver at Colorado Convention Center on Mar 20, 2024
Thanks for staying with us. We appreciate your feedback!
Hello Aralee, Thank you for taking the time to leave a rating review of our hotel. We welcome your feedback, suggestions, and comments. Please contact us via one of our social media platforms (e.g. X (formerly Twitter), Facebook, Instagram) so we can discuss this review with you further. We hope to welcome you back at Hyatt Regency Denver at Colorado Convention Center for an improved stay that exceeds all expectations.Best regards,Jamison
10/10 Excellent
Tye
Feb 13, 2024
Liked: Property conditions & facilities
Tye
Stayed 1 night in Feb 2024
Response from Tania on Feb 15, 2024
Hi Tye,Thank you for the 5 out of 5 rating! We are glad that your visit with us went great. We hope to welcome you back in the future, thank you for choosing Hyatt Regency Denver at Colorado Convention Center.Best regards,Tania
Great location, many great restaurants in the area.
Jeremy
Stayed 3 nights in Feb 2024
Response from Tieysha on Feb 10, 2024
Hello Jeremy,Thank you for your 5 out of 5 rating as well as your review. We are so pleased to know that you enjoyed our great location and the many great restaurants in the area. We look forward to welcoming you back to Hyatt Regency Denver at Colorado Convention Center in the future.Best Wishes,
The hotel was beautiful, comfortable, clean, and the staff was very helpful and friendly.
Jill
Stayed 3 nights in Feb 2024
Response from Jamie on Feb 6, 2024
Dear Jill,Thank you for your wonderful review of our Hyatt Regency Denver at Colorado Convention Center! It was great to hear that you had a comfortable stay with us. We appreciate your kind words about our team's service as well! We hope to have the opportunity to welcome you back on your future visits to Denver!Warm regards,Jamie
The hotel is in great location for downtown and has excellent dining options on site.
Charles
Stayed 2 nights in Feb 2024
Response from Jamie on Feb 6, 2024
Dear Charles,Thank you for your great review of our Hyatt Regency Denver at Colorado Convention Center. We're delighted to hear that you enjoyed your stay with us, and that our location, and dining options we offer helped contribute to an enjoyable stay. Thank you for staying with us, we hope to welcome you back as our guest again soon!Warm regards,Jamie