Hello Jacky, We apologize for the inconvenience you experienced during your stay. Our team will take note of the issues mentioned to ensure they are addressed promptly for future guests. We appreciate your feedback as it helps us improve our services. Your comfort and satisfaction are important to us, and we hope you will consider giving us another opportunity to exceed your expectations in the future.

Hello Karan, We're thrilled to hear you enjoyed our newly renovated hotel, cleanliness, and excellent staff service. It's wonderful that you had a great dining experience at our restaurant as well. Your kind words motivate us to continue providing top-notch service to all our guests.

Hello Jennifer, We appreciate you choosing our hotel for your stay. Should you have any feedback about your experience, please feel free to contact us so we can address any issues. We hope to welcome you back in the future.

Hello Payton,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found the room spacious. We apologize for any inconvenience caused by the trim and hot tub issues. We appreciate your understanding in regards to the refund, and we are glad to know that you would consider staying with us again. We look forward to welcoming you back in the future.

Hello ROGER,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your input and will take it into consideration for future improvement. Please feel free to reach out to our management team directly with any further concerns.

Hello Scott, Thank you for taking the time to share your experience with us. We apologize for any inconveniences you encountered during your stay. We appreciate your feedback and will use it as an opportunity for improvement. If you have any further concerns, please reach out to our management team directly.

Hello Shelly, We apologize for the inconveniences you experienced during your stay. We regret to hear about the check-in process and the lack of hot water in your room. Our staff strives to provide efficient service and comfortable accommodations. We appreciate your feedback regarding the bedding, and we will address this with our housekeeping team. Furthermore, we apologize for any difficulties you encountered when requesting a room change. Regarding the water temperature, we will investigate this matter promptly. Additionally, we apologize for any inconvenience regarding the toilet installation and the billing issue. We appreciate your feedback, as it helps us improve our services.

Hello Zachary,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and hope you had a wonderful time with us. If you have any additional feedback or suggestions for improvement, please don't hesitate to reach out to our team. We value your input and look forward to serving you again in the future.

Hello Margaret,Thank you for sharing your feedback. We appreciate your perspective and apologize for any inconvenience you experienced during your stay. We encourage our guests to reach out to management directly, so they can address your concerns personally.

Hello Linda,We apologize for any inconvenience you experienced during your recent stay. We appreciate your loyalty as a returning guest and we regret to hear about your disappointment with the condition of our property. We understand the importance of providing dining options and will take your feedback into consideration for future improvements. Thank you for bringing this to our attention.

Hello Anna,Thank you for rating us 4 out of 5! We appreciate your feedback and hope to welcome you back soon.

Hello Robert,Thank you for sharing your feedback with us. We appreciate you taking the time to review your recent stay, and we apologize if your experience did not meet your expectations. We encourage you to reach out to our management team directly to discuss your concerns. We value your input and hope to have the opportunity to welcome you back in the future.

Hello Brandon,It means so much to have earned your business. We appreciate the feedback regarding our area and comments about our price. We hope to see you again and that you will be truly impressed with our continued improvements.

Hello Jessica,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

Hello Phillip,Thank you for your feedback! We're glad to hear that you had a positive experience with us. We value your satisfaction and hope to see you again soon.

Hello ALLEN ,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Hello Jennie,Guest satisfaction is our number one objective so we really appreciate the input regarding our pool and your comments about our remodeling. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

Hi Kari,It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly. Your positive feedback is appreciated, and we hope to impress you again during another visit to the area!

Hi Duane,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Sandra,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our hotel. We hope you will return so that we can provide you an even superior experience.

Hello Tim, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

Hello Ann, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

Hello Jeffrey, Thank you for bringing to our attention your experience and comments regarding your stay. We apologize our provided services did not meet your needs. We appreciate your feedback about the breakfast services, we will pass this on to managment

Hello Sara, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

Hello Hadie, I'm sorry that your stay was compromised by “noise/dust/mess” from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once work is complete.

Hello Gabriel E,Your feedback is very welcome as it helps us to continuously grow and evolve. Thank you for sharing your honest comments pertaining to our hotel. We hope you will return so that we can provide you an even superior experience.

Hi Doug,Thank you for your review! I’m glad you find our cleanliness and location great. We appreciate your patronage and are delighted to be your hotel of choice.

Hello shirley,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

Hello Amy,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Hello Joseph,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

Hello William, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

Hello Tenika, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

Hello Victoria,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello Nicole,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

Dear Guest,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

Hello RICHARD,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hey Natalie,Thank you for your feedback we really appreciate you helping us with the information we need to make improvements. We are sorry that we failed to exceed your expectations. I am thrilled however, you enjoyed one of our new and sleek rooms! Nevertheless, the fact we didn't totally WOW! you is disappointing to us as we truly care about you and all our guests. We hope as we complete our remodel and team training efforts that you will consider giving us another chance to stratify you in the future like you deserve Natalie. Thank you again for the comments!

Amber S.,Thank you for your feedback this will help us improve moving forward. I am sorry we failed to exceed your expectations. We are completing a total hotel makeover and unfortunately you were assigned one of our freshly painted rooms. I also apologize about the soap being opened - in the rooms I have personally checked this has not been an issue and I am sorry it was during your stay. Also I apologize the front desk did not offer you air freshener, I will be forwarding this to our operations manager to address with our team. I sincerely hope you give us another chance in the future to WOW! you. We truly do care about you and would love you to enjoy our brand new and sleek property as we finish the final phase of our renovation. (Under new management as well). Hospitably, Nate, Dir. Sales and Marketing.

Hello Sarah,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

Mary S.,Thank you for your valued feedback it will help us make needed improvements. We have some new management at this newly remodeled hotel and hope you will give us another chance to exceed your expectations in the future. We truly care about you and you deserve a great stay! We our completing our final phase of the remodel and re branding and will have a truly great product. With that said I sincerely apologize that your room had a bad odor and there was 'management yelling at another worker at check in". I've highlighted this for our ops team so they can be mindful of what happened in the past. Thank you again Mary and we hope to have you give us another chance. - Nate, Dir. Sales & marketing

Jeremy,We are sorry we failed to provide you with an exceptional 5/5 star experience. Feel free to reach out to us at the hotel should you have any further feedback. We are under new management and undergoing the final phase of our renovation. Please allow us another opportunity to exceed your expectations in the future. - Nate, Dir Sales Marketing

Tammy,We are thrilled you had an overall great stay at our newly renovated hotel! We hope to see you again in your future travels. - Nate, Dir. Sales Marketing

Haley D.,Thank you for your feedback, this will honestly help us make improvements moving forward and I assure you we already have! We are under new management and re-staffing in some departments, as well as finishing the final phase of our re-brand and renovations. I assure you the issues you mentioned are being taken care of. We since your stay have brand new plush bedding in the rooms, our product is modern and sleek. With that been said I sincerely apologize your experience was 'terrible'. We really do care about you getting the stay you deserve and we truly hope you will give us another chance with our new team and product to exceed your expectations! - Nate, Dir Sales Marketing

Janet,Thank you for your comments. We apologize we didn't totally exceed your expectations however, as you mentioned we were in the process of remodling. I am happy to let you know we are in the final phase of the remodel with a new sleek product, we have new managers and are working on better team training etc... We hope you will give us another chance to exceed your expectations because, we truly do care about you and your experience with us. - Nate, dir sales marketing

Patricia F., We apologize we failed to totally exceed your expectations during your June stay with us. We have new manager(s) and are completing the final phase of our remodel. We hope you will allow us another opportunity in the future to WOW! you like you deserve. We have a new, modern sleek product and betterment of team members. - Nate, Dir. Sales Marketing

Seth B.,We are very sorry you had the experience you did. We really care about you and your family while choosing us. We were undergoing renovations at that time and are happy to report we have new manager(s) and completing the final phase of the renovation. We truly hope you will give us another opportunity to exceed your expectations in the future and I would love you to reach out to me directly at the hotel so I may help best accommodate you in the future - Nate, Dir. Sales Marketing

Jeffrey,Thank you for your positive feedback! We are thrilled you enjoyed your stay and that you enjoyed our newly renovated rooms with modern, sleek features including our lounge chair in rooms. Glad you got to see or enjoy our indoor pool/courtyard area. I do apologize there was a hair left in the bathtub, I have noted this down for HK to do better checks after cleaning rooms. Thank you again and we hope to see you again next trip! - Nate, Dir. Sales and Marketing

Nikki,Thank you for your review. We are sorry we failed to exceed your expectations and I will have our maintenance team check for any issues like this during our PM (preventative maintenance' inspections. We are completing the final phase of our remodel and have a new sleek product with some team improvement training and re branding as well! We hope you give us another opportunity to WOW! you in the future Nikki. Thanks, - Nate, Dir Sales Marketing

Anna J.,Thank you for your comments this helps us improve in all these areas. I am happy to report we are completing the final phase of our remodel and have a sleek, clean, modern product now, new manager(s) and improved team training. We do apologize for the issues during your stay and we truly care about you and your family having a great experience. Please consider allowing us another chance to show you our new fresh product and friendly service int he future! - Nate, Dir. Sales Marketing

Bryan,We thank you for your important feedback which is critical to us addressing issues and improving operations. We are happy to report we are completing the final phase of our remodel and have new manager(s) as well as staff training. We honestly care about you having a terrific stay and hope you will give us the opportunity in the future to show you our new team and modern, sleek design upon completion. Allow me to further apologize we failed to WOW! you last month - we hear you and are doing better Bryan! Thanks again - Nate, Sales Marketing