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SpringHill Suites Des Moines West

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Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes
Premium bedding, desk, laptop workspace, blackout drapes

Overview of SpringHill Suites Des Moines West

SpringHill Suites Des Moines West

3.0 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
1236 Jordan Creek Pkwy, West Des Moines, IA, 50266

Explore the area

  • Popular LocationMercy Medical Center West Lakes3 min drive
  • Popular LocationJordan Creek Town Center3 min drive
  • Popular LocationClive Aquatic Center5 min drive
  • AirportDes Moines, IA (DSM-Des Moines Intl.)18 min drive

Choose dates to view prices

About this area

West Des Moines

Located in West Des Moines, SpringHill Suites Des Moines West is in the suburbs and near the airport. Living History Farms and Des Moines Art Center are cultural highlights, and travelers looking to shop may want to visit Jordan Creek Town Center. Looking to enjoy an event or a game while in town? See what's going on at Wells Fargo Arena.
Visit our West Des Moines travel guideOpens in a new window
Map

What's nearby

  • Mercy Medical Center West Lakes - 3 min drive
  • Jordan Creek Town Center - 3 min drive
  • Clive Aquatic Center - 5 min drive
  • West Glen Town Center - 6 min drive
  • Living History Farms - 6 min drive

Getting around

  • Des Moines International Airport (DSM) - 18 min drive

Restaurants

  • Perkins — 5 min walk
  • Northern Lights Pizza — 16 min walk
  • Granite City — 3 min drive
  • Mandarin Grill & Sushi Bar — 3 min drive
  • Biaggi's — 3 min drive

About this property

SpringHill Suites Des Moines West

3-star hotel near the airport
At SpringHill Suites Des Moines West, you can look forward to a free breakfast buffet, free WiFi, and a hot tub.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Free self parking and extended parking
  • A pool, a free manager's reception, and a 24-hour front desk
  • Express check-out, a front desk safe, and luggage storage
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All 97 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Separate sitting areas, kitchenettes, and refrigerators

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Bosnian
  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (1166 square feet)
  • Meeting rooms

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

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Hotel
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Policies

Check-in

Check-in from 3 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Dogs welcome
2 per room (up to 50 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 5 per day (rates may vary)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

SpringHill Suites Hotel Moines West
SpringHill Suites Moines West
Springhill Suites Des Moines West Hotel West Des Moines
Springhill Suites West Des Moines
SpringHill Suites Moines West Hotel
SpringHill Suites Des Moines West Hotel
SpringHill Suites Des Moines West West Des Moines
SpringHill Suites Des Moines West Hotel West Des Moines

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 453 out of 946 reviews
5 - Excellent 48%
Rating 4 - Good. 320 out of 946 reviews
4 - Good 34%
Rating 3 - Okay. 109 out of 946 reviews
3 - Okay 12%
Rating 2 - Poor. 38 out of 946 reviews
2 - Poor 4%
Rating 1 - Terrible. 26 out of 946 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities
Write a review

2/5 Poor

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There were no rooms available when we arrived. The websites and room availability are not kept current. Supposedly there were 5 rooms available when we booked, and yet none when we arrived 15 minutes later.
Stayed 1 night in Jan 2022

3/5 Okay

Traveled with family
Liked: Staff & service
Room was bright and clean, but the tub and bathroom sink drains were very slow and the ceiling light took more than a minute to turn on properly. The pool and hot tub were fun but the pool area was not well cleaned and the jets for the hot tub were not working properly.
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay, very comfortable and quiet. nice pool and the hot tub was hot which was so nice. they were out of a lot of amenities, which i understand living in the times we’re living in but there were things normally provided that they said they were out of. (lotion, toothbrush, etc.)
Stayed 1 night in Dec 2021

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Area around the pool was very very slippery. Dangerous! Waited quite a long time for check as manager went to check on housekeeping twice to see if my rooms were ready. Breakfast food was great when employees had out. A bit slow. No coffee was ready for a while and juice machine was not working. Kind of disappointing.
Stayed 1 night in Nov 2021

1/5 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horribly dirty. Just gross. Couldn't use the shower as it was clogged. Hair all over the room. Loud neighbors and paper thin walls.
Stayed 1 night in Oct 2021