On the beach

Reviews of Open & airy 11th-floor condo - close to dining


Reviews

9.6

Exceptional

Rating 10 - Excellent. 44 out of 56 reviews" "
Rating 8 - Good. 9 out of 56 reviews" "
Rating 6 - Okay. 3 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 0 out of 56 reviews" "

8.6/10

Cleanliness

Reviews

10/10 Excellent

tamka g.

Liked: Cleanliness
Great
I love my room!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Kaylie T.

Liked: Cleanliness
Beautiful
Definitely worth the money! It was perfect
Stayed 1 night in Jun 2023

10/10 Excellent

Tracy c.

Liked: Cleanliness
Spring break
This property was very nice. Had everything we needed and had the perfect view.
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness
Beautiful View
This is a beautiful condo with a great view. Overall, it was wonderful. I know it's hard to keep a place by the beach perfectly clean. The furniture really needs cleaning and I don't think they are mopping the floors? Our feet were black. The place is a great location. The pictures online show a wet bar, which was one of the reasons I picked this particular condo. When we got there, there was not a wet bar. I think maybe they have several condos and the picture doesn't always match the place you rent. I would not hesitate to rent this condo again.
Stayed 3 nights in Sep 2022

8/10 Good

Pam Y.

Liked: Cleanliness
Overall very nice stay!
Very nice condo but the bathroom floor in the master had a lot of hair on it and the shower had a used bandaid in it and the second bathroom the toilet had poop all on the rim and underneath the toilet seat, other than that we would definitely rent again.
Stayed 4 nights in Jun 2020

10/10 Excellent

Tyler B., Marshall

Liked: Cleanliness
Great family trip.
The beach was amazing and the resort was even better than the pictures online. It was so relaxing and the entire family can not wait to come back.
Stayed 6 nights in Oct 2019
Response from VrboOwner on Jul 7, 2023
Thank you, Tyler, for your feedback regarding your stay at Jade East Towers. Please know that ResortQuest strives to give each guest the wonderful experience they deserve while at the beach. We would love to have you stay with ResortQuest again on your next visit.

10/10 Excellent

Angela M.

Liked: Cleanliness
Beautiful condo and fantastic location! Great beachfront view!
Very pleased with the entire experience. Great service and clean facilities. Highly recommend this property! GREAT location to fun stuff and fantastic restaurants.
Stayed 7 nights in Aug 2019
Response from VrboOwner on Jul 7, 2023
Thank you for your feedback regarding your stay at Jade East Towers. Please know that ResortQuest strives to give each guest the wonderful experience they deserve while at the beach. We would love to have you stay with ResortQuest again on you next visit.

10/10 Excellent

Liliana V., Marietta, Ga

Liked: Cleanliness
This condo was great! Very convenient to everything and we really liked the privacy of this buildin.
Clean and beautiful
Stayed 5 nights in Jul 2019
Response from VrboOwner on Jul 7, 2023
Thank you, Liliana, for your review of your recent stay at Jade East Towers. Our team is committed to making sure our guests have positive beach memories for years to come, and we look forward to the opportunity to serve you again on your next trip to the beach with ResortQuest.

6/10 Okay

Vicky R.

Disliked: Cleanliness
Condo needs to be CLEANED!!!
Our check in was at 4:00pm no one was on site to check us in and we had signed up for online check in but had received no code for the room. We called and they stated our condo was still not cleaned. We finally got in at 5:30pm to find that the condo was still dirty. The floors had sand on them the furniture had stains on the cushions, there was dried food on the light switches, the coffee table was black from dirty feet and the place mats were dirty, there was hair on the dresser, dirty blankets where piled on the floor of the master bedroom closet and worst of all every time we showered the shower would leak under the bathroom vanity and into the bedroom and soak the carpet by the door going into and out of the bedroom and bathroom. The condo really needs a face lift, the trim is dirty the cabinets in the kitchen need cleaning and the top of the washing machine is dirty. The outside furniture really needs cleaning too. We reported all of these problems several times. After two days some things where fixed but housekeeping never picked up the dirty blankets and brought us clean blankets and they never fixed the water leak so we walked on wet carpet the entire time we were there. I also want to state that they had to know the water leak was there because when we checked in the wood trim below the bathroom cabinet was in the closet in the master bathroom. The view was beautiful, and it was a private beach area for just the condo guest and I was given a credit for the cleaning fee.
Stayed 4 nights in Jul 2019
Response from VrboOwner on Jul 7, 2023
Thank you so much for your feedback of your recent stay at Jade East, we deeply apologize for any inconvenience. We make every attempt to have every unit ready by 4 pm but high arrival weekends in June and July it can be difficult. We have taken steps to ensure a better housekeeping and maintenance pre-check of units before we release units to our guests. We hope that this experience will not deter you from visiting us again, when the improvements we’ve made will deliver a stay that meets your expectations.

6/10 Okay

Nicole H.

Nice condo
The condo was nice with a great view. In the guest bathroom however there was a roach on the towel which was gross but the rest of the condo was clean and comfortable. Getting in the condo was a mess. It is direct check in where they text you a code to get in the door. Sounded nice but they sent me the wrong code and there is no office on site so I had to call customer service and get the code reset while my entire family is standing outside the door with their luggage. That was a bit annoying. The beach chair layout was kind of weird. It’s in a big U shape rather than a straight line across the beach. The surrounding condos had a more desirable layout. Also there was no where to eat or get something to drink at the condo. Not even a vending machine. Pelican has a tiki bar and a pizza place so something like that would have been nice. But overall the condo was spacious and had a great view and the beach was beautiful. Just a few things I would have liked differently.
Stayed 4 nights in May 2019
Response from VrboOwner on Jul 7, 2023
Nicole, We want to apologize for the experience you had during your stay with our new check-in process. We understand that no family wants to have any missed time for their vacation and are glad that the agent who assisted you was able to quickly resolve the issue and get you the proper access code. We apologize that the Jade East resort did not meet your expectations with on-site amenities. Jade East is located in the heart of Destin, and within walking distance, there are a variety of restaurants as well as being located across the highway from the Big Kahunas Water & Adventure Park! We do wish you would have addressed any housekeeping concerns with us during your stay so we could have addressed the cleaning issues promptly. We have discussed this with our housekeeping staff to ensure this won’t happen again and we appreciate you taking the time to bring this to our attention as well as the review of the unit! We hope you will consider ResortQuest for your future beach vacation.

10/10 Excellent

Allison K.

Amazing
This unit does not disappoint and everything is as stated in listing.
Stayed 5 nights in May 2019
Response from VrboOwner on Jul 7, 2023
Thank you Allison for your review of your stay at The Jade East, we are so happy that you enjoyed your stay and hope you will consider ResortQuest again for your next beach vacation.

10/10 Excellent

Cynthia S.

Great getaway
This is a lovely condo with a great view. Enjoyed the easy check in, comfortable beds, beautiful decor and beach chair/umbrella. Hated to leave, will want to stay here again!
Stayed 4 nights in May 2019
Response from VrboOwner on Jul 7, 2023
Thank you Cynthia for your review of the Jade East, it a great high rise on the beach and is one of handful of properties that includes the umbrella and chairs, so glad you enjoyed! We look forward to your next stay.

10/10 Excellent

Dano C.

It was beautiful and absolutely breathtaking view! Loved it! Perfect getaway! Hope to return again!
Loved it and the property was well maintained and clean. Everything worked well. Everyone was nice and helpful. Kitchen was perfect and bathrooms too! Thank you for such a pleasant experience!
Stayed 2 nights in Apr 2019
Response from VrboOwner on Jul 7, 2023
We are so glad you enjoyed your stay. We strive to have the best stay experience on the Gulf Coast. We hope you consider ResortQuest for your next trip.

6/10 Okay

Laurie F.

I was not impressed with location. I would stay closer to the Boardwalk.
We really liked our room. The View was beautiful and we enjoy the pool and the hot tub. We did not enjoy trying to get in to the complex because we did not have the code to get in. Someone behind us had to come out and help us cuz we were backing up traffic. Ice maker on the refrigerator did not work. We did not have the card that was suppose to come with our very small detailed packet for us to take out to show that the chairs came with our room. So again I had to call the main office to find out information. Lacking in info for newcomers. Good thing the units beauty and the view could keep people coming back.
Stayed 7 nights in Mar 2019
Response from VrboOwner on Jul 7, 2023
Thank you laurie for your review and comments, we appreciate the details as it helps us to improve. We are changing our check in process so our guests can bypass the office, a text or email is sent with all codes to the property and unit. Inside the unit should have been your packet with all information/cards required. I do apologize if this did not happen. Besides that it sounds as if you enjoyed the Jade East, the only highrise that includes the beach chairs/umbrellas.

10/10 Excellent

mary r.

Beautiful condo, roomy and well equipped! Great views, comfy beds and central location!
Loved it! Very comfortable condo! Beautifully decorated, very beach.
Stayed 4 nights in Dec 2018
Response from VrboOwner on Jul 7, 2023
Mary, we are so happy to hear that you enjoyed your stay at Jade East Towers! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope that you are able visit us again soon.

10/10 Excellent

Vickie B.

Perfection
The condo was clean, well furnished, and exactly what we needed. The views were breathtaking! The only downfall was Hurricane Michael, which forced us to leave a day earlier than planned.
Stayed 5 nights in Oct 2018
Response from VrboOwner on Jul 7, 2023
Vickie, we are so happy to hear that you enjoyed your stay at Jade East Towers! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope that you are able visit us again soon.

10/10 Excellent

Lindsey J.

Great location, right on the beach, nice place
We’ve traveled to Destin numerous times and staying in this condo was perfect for a week long vacation. This place had all the amenities you would need. Right on the beach, beach balcony for evening sits and the beach with umbrella/chairs are key for your days in the sun. You will need to purchase small cleaning supplies: dishwasher tablets, laundry detergent, disinfect wipes ect; The place was very clean upon arrival and check in is super easy and has a very safe, family friendly atmosphere. We did have two hiccups with the place, the master bath’s drain had a very strong smell of mildew. We bought Drano and bleach products and didn’t seem to help. Luckily, we had a second shower to use. Secondly, only a few outlets worked. Besides those minors things, overall, we would still rate the place with 5 stars and would come back. We don’t like to stay in extremely large condo units where you have to walk forever to get to and from from the beach/car. Jade East is the perfect size condo community! It’s also very close to perfect dining areas, bars, and sea tours.
Stayed 4 nights in Sep 2018
Response from VrboOwner on Jul 7, 2023
We are so happy to hear you enjoyed your stay at Jade East Towers! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able visit again soon.

10/10 Excellent

Annie P.

Great place to stay. Beach is wonderful and great location to activities in Destin
Fun place. Clean. Good location.
Stayed 4 nights in Jul 2018
Response from VrboOwner on Jul 7, 2023
We are so happy to hear you enjoyed your stay at Jade East! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able to visit again soon.

10/10 Excellent

Matthew W.

Our favorite place!
We love Jade East! This was our first time in 1130. It was everything we expected. Clean, comfy and a great home away from home for the week. Gorgeous view from the balcony! The only complaint I have is that there was no dustpan, or it was well hidden. Sand gets everywhere so I had to be creative after I swept.
Stayed 7 nights in Jun 2018
Response from VrboOwner on Jul 7, 2023
We are so happy to hear you enjoyed your stay at Jade East! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able to visit again soon.

10/10 Excellent

Devin L.

Great place to stay, convenient and very beautiful
Great place to stay very convenient and beautiful!!! Even prettier than the pictures
Stayed 3 nights in Apr 2018
Response from VrboOwner on Jul 7, 2023
Devin, we are so happy to hear you enjoyed your stay at Jade East! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able to visit again soon.

10/10 Excellent

Julie B.

Loved It!
My family truly loved everything about this condo. The view was amazing and I loved having my morning coffee on the patio taking in the breeze and the gorgeous scenery. It was clean and comfortable and had everything that we needed. The only downfall to our week was they closed the pool and hot tub to do work on the balconies above the pool. My kids were very disappointed and we were not given any notice that this would be happening. The complex was very secure, needing codes to get in everywhere. We will definitely stay here again.
Stayed 7 nights in Oct 2017
Response from VrboOwner on Jul 7, 2023
Julie, we are so happy to hear you enjoyed your stay at Jade East! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able visit again soon.

10/10 Excellent

Mary jane g., Port Gibson,Ms

Lovely condo. Clean, spacious, well cared for. kitchen well equipped. Overall property very nice.
Pool very nice as was the beach. Appreciated 2 free beach chairs and umbrellas. Overall experience was 5 star.
Stayed 4 nights in Sep 2017
Response from VrboOwner on Jul 7, 2023
Mary Jane, we are so happy to hear you enjoyed your stay at Jade East Towers! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able visit again soon.

10/10 Excellent

Kelli C.

Wonderful place to stay!
We had a very nice stay here!
Stayed 4 nights in Jul 2017
Response from VrboOwner on Jul 7, 2023
Kelli, we are so happy to hear you enjoyed your stay at Jade East! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able visit again soon.

8/10 Good

Kristine A.

Great view from the balcony.
The young women working at the check in location were great. The property was nice. Hot water didn't get hot enough for our liking but we really enjoyed it overall!
Stayed 4 nights in Jun 2017
Response from VrboOwner on Jul 7, 2023
We are so happy to hear you enjoyed your stay at Jade East Towers! Your guest experience is our top priority. Thank you for taking the time to write a review about your vacation after you returned home. We hope you are able visit again soon.

8/10 Good

Hank B.

Exceeded my expectations
This unit was very nice. The kitchen was equipped better than any condo we have been to in the last 20 years. The master bath was updated and well done. The unit was very clean and the view was fantastic as always at Jade East. We were surprised by the complimentary beach service. This saved us $35/day. On the down side: The furniture in the unit was a little worn snd many of the electrical outlets did not work. The ice maker also did not work. These are pretty minor inconveniences. We have stayed at Jade East now about 5 times and I continue to be happy the way they maintain this facility in general.
Stayed 7 nights in Aug 2016
Response from VrboOwner on Jul 7, 2023
Thank you Hank, glad to hear that you enjoyed your stay. I will forward the review to the proprty managerin reference to the condition of the furniture, the ice maker and outlets. Please visit use again soon.