Asia Hotels & Resorts

Everything was great good price good view access to everything you need like food and transportation

I always stay here because it's consistently lived up to my expectations. The location is also great, it is only steps away from the Southern Terrace to the JR line, simply walk across the street, up the stairs and you're at the Terrace. 5 minute walk to the JR line. At the same time, the Toei line station is literally 10 seconds away, the entrance is at the building next to the hotel. Hotel is also very convenient to travel from the airport because of Narita express stopping at Shinjuku and Airport Limosine bus taking you straight to the door of the hotel. The staff all speak fluent english and are very friendly and hotel is very clean.

Only a few mins walk just across the street from Shinagawa station. From the station, walk across the pedestrian crossing then you should see McDonalds. Walk through the small arcade and the Prince hotel should be easy to find. Note, there are several Prince hotels in the area and some have separate buildings so it might just be a matter of asking for directions. Room size quite comfortable and above average for a JP business hotel. I stayed in the North building paying a little extra for a room that includes access to the business lounge which includes breakfast. Whilst the business lounge is very comfortable, artistic and modern, downside is no alcohol served, so be mindful if this is a priority. Breakfast is western consisting of salad (one choice), bacon, scrambled eggs, croissant/bread and chicken soup. Whilst reasonable, I preferred to buy a bento box at the station. For the business lounge, a simple idea would be to offer a complimentary drink per night then any additional alcohol would be charged. A simple revenue stream. If arriving via Haneda, beware that there is no JR line connecting to the airport. Options are to catch the monorail or Keikyu line which is then easy to connect to JR. There are plenty of airport staff to assist. For extended/repeat visits, I recommend to pick up a (prepaid) IC card (Suica) and again staff can easily help with this - can be used for both monorail and Keikyu etc.

In a city where you are usually spoilt with spacious rooms and suites, even in the most prime locations, the rooms in the Grand Hyatt veers slightly on the small side. Couple that with synthetically patterned stone tiles in the foyer and bathroom and the room would seem to be in a tighter city in a lower tiered hotel. While most of the room was relatively clean, I can't help but to point out some points of concern. Firstly, there was a dead cockroach at the foyer in one of my rooms. Secondly, there were multiple stains on carpet. The printed bathroom tiles are very disappointing aesthetically. A complete waste of perfectly good stone that would've looked much better in its natural state. The beds were also not particularly comfortable. While there were these drawbacks, there were plenty of redeeming factors too. The hotel is extremely convenient, and is practically weather proof. There is shelter all the way from the hotel to the BTS station and the covered walk way that stretches all the way to Siam. The facilities were also great, with a nice outdoor pool and spa facilities (hot tub, cold plunge pool, sauna, and steamroom). Service throughout the hotel is commendable. Staff were warm and personable. Service was proficient; amenities we requested for never took more than 10 minutes. We had the buffet dinner at The Dining Room which was excellent. Overall, an excellent hotel for practical and business travelers who places convenience and location above all else.

Very convenient. Within walking distance to Central World. Will definitely stay again.

Fast check in. Late check out. Great guest relation and check in counter staffs was very friendly.

The cost of WiFi was exorbitant. I have never paid as much anywhere else in the world.

Decent restaurants in walking distance, large rooms by HK standards, shopping, night market, and staff were competent. Definitely recommend.