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Overview of Romantik Hotel Santer

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Deluxe Suite (Suite Lodge)

  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds

Comfort Double or Twin Room (Alpenrose)

5/5 guest room rating
  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Deluxe Room (Landro Lodge)

5/5 guest room rating
  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

Suite (in the main building)

5/5 guest room rating
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room (Landro)

5/5 guest room rating
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Standard Room (Edelweiss)

4/5 guest room rating
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 34 out of 49 reviews
5 - Excellent 69%
Rating 4 - Good. 9 out of 49 reviews
4 - Good 18%
Rating 3 - Okay. 5 out of 49 reviews
3 - Okay 10%
Rating 2 - Poor. 0 out of 49 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 49 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

5.0/5

Amenities

4.6/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ups and Downs
The hotel spa is amazing, with free access to a number of pools, saunas and indoor/outdoor space. The room was ok though.. no black out curtains and no shower! There was only a bathtub with a handheld faucet, which I found extremely frustrating and messy (the whole bathroom was soaked after use!)
Stayed 2 nights in Aug 2019

3/5 Okay

Liked: Staff & service, property conditions & facilities, room comfort
Nice but overpriced
Property is overall nice and in a very well connected position to both the Dobbiaco and other destinations (towns and trails). Staff is helpful and cordial, parking is easy to use and access. The room given to us belonged to a lower price-point, spa area is big but somehow confusing with instructions not consistent (in language and details). Moreover, despite being scheduled to open at 7.30am, we found most of the stations inactive (including the outdoor pool, where they decided to mow the loan at 10am) and lights off. Lastly, the staff mowing loan was wearing the same outfit you would see them use do redo rooms. Apron included...
Stayed 1 night in Jul 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property has plenty of charm. Dining staff is very pleasant and eager to please. Front desk staff lacks warmth. When entering the front doors they wouldn't look up from their computers. I guess it was strange because we spent the previous 5 nights in a property that greeted us every time we came in or out.
Stayed 3 nights in Aug 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel- we went In March
We do not ski but hotel provides free tickets for the train and free walking poles/ snow shoes and local chair lifts will take walkers as well as skiers. Would be great to return in the summer when walking area greater. Outdoor jacuzzi pool great
Stayed 5 nights in Mar 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was superb. Great location adjacent to Nordic aren

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