Ratings based on 776 Verified Reviews

4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from NZ

I'm a coming back y'all

Posted Sep 9, 2017
Such a great spot, friendly, helpful & courteous.great location,pool,breakfast and very pleasant
Comment from Hotel Management
Sep 11, 2017 by General Manager, Hotel Management
Dear Carolyn, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our rooms and service! We look forward to seeing you on your next visit to Memphis! Sincerely, Michael Krupp
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Great little hotel

Posted Sep 8, 2017
Pros: Friendly staff
Cons: In room safe
Location: Beale St 10 minutes walk away. Pro Bass pyramid 15 minutes walk.
Enjoyed our stay here. Staff were very friendly. Breakfast was basic and only served until 9 am weekdays which we found a little early but good enough for a light bite first thing in a morning. We only had cereal, toast and pancakes. We had a large room on the 10th floor overlooking the pool. There was some noise from the pool particularly as there were a few children who were quite unruly. Our room had a fridge which we used and a microwave which we didn't use. We were quite disappointed that there was no in room safe which is still advertised in their information but were taken out when rooms were remodelled. About 10 minutes walk to Beale Street.
Comment from Hotel Management
Sep 12, 2017 by General Manager, Hotel Management
Dear Liz, Thank you for taking the time to provide us with your review. I am pleased to read you found our staff friendly and efficient. I wish to apologize for some of the issues that you were disappointed with during your stay. By providing us with honest feedback, we can identify issues and work with our team to improve upon our overall service. Thank you again for your comments. Sincerely, Michael Krupp
4 out of 5
Recommended
for Everyone
by A verified traveler

Better than expected

Posted Sep 5, 2017
Nice hotel 15 minute walk to Beale St. Comfortable beds and good breakfast.
Comment from Hotel Management
Sep 7, 2017 by General Manager, Hotel Management
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Regards, Michael Krupp
4 out of 5
Recommended
for Everyone
by A verified traveler from Loisiana

Very nice hotel close to I 55

Posted Aug 23, 2017
Very nice hotel! Very Clean! Comfortable room! Good personnel! Good breakfast! Close to attractions and restaurants!
Comment from Hotel Management
Aug 24, 2017 by General Manager, Hotel Management
Dear Sue, Thank you very much for taking the time to share your experience of our hotel with other travelers. I will make sure to share your comments with our team. Thanks again and we hope that we will have the opportunity to see you again soon. Regards. Michael Krupp
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to Beale Street

Posted Aug 23, 2017
Pros: Hotel desk clerk was very helpful with restaurant suggestions & directions.
It was a short stay, but very pleasant. We walked to Beale Street for dinner.
Comment from Hotel Management
Aug 24, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey. We are delighted to read that you enjoyed our rooms and service! We look forward to seeing you on your next visit to Memphis. Kind Regards, Michael Krupp
5 out of 5
Recommended
for Everyone
by A verified traveler

OMG, it was more than excellent. Can't say enough

Posted Aug 23, 2017
Pros: Everything
Cons: I see no room for improvement. All was excellant
24/7 someone was always there to help in any way they could
Comment from Hotel Management
Aug 24, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and your overall stay. We look forward to seeing you again! Sincerely, Michael Krupp
4 out of 5
by A verified traveler

Posted Aug 23, 2017
Best part is being downtown. Excellent breakfast served by & monitored by very sweet & attentive staff.
Comment from Hotel Management
Aug 24, 2017 by General Manager, Hotel Management
Dear Traveler, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Sincerely, Michael Krupp
5 out of 5
Recommended
for Couples
by A verified traveler from Rossford, OH

Value in Memphis

Posted Aug 11, 2017
Pros: Clean, up to date, functional, friendly, and accommodating.
Cons: Bigger in room TVs, if I had to pick something.
Location: great location and proximity to almost all of the good things Memphis has to offer.
We had a wonderful stay at the Comfort Inn in downtown Memphis. The rooms were clean and updated. The beds were fabulously comfortable. All in all, it was a great place....and a highly competitive rate. We couldn't ask for anything more.
Comment from Hotel Management
Aug 14, 2017 by General Manager, Hotel Management
Dear Kevin, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs. If you’re traveling to our area gain soon, don’t hesitate to call us! Sincerely, Michael Krupp
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh PA

Posted Aug 2, 2017
Hot breakfast each morning was excellent. Changing entrees daily was enjoyable. Proximity to Beale St & restaurants was very good. Loved the view of the river.. Garage parking kept our car cool on hot summer days. Would definitely stay here again.
Comment from Hotel Management
Aug 4, 2017 by General Manager, Hotel Management
Dear GG, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our accommodations! We look forward to your next stay. Sincerely, Michael Krupp
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Close to Mud Island and Beale Street.

Posted Jul 5, 2017
WiFi was spotty, but overall great experience.Great pool. Great breakfast. .
Comment from Hotel Management
Jul 9, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel and for being a CP member. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Michael Krupp General Manager