Ratings based on 848 Verified Reviews

4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location Comfy Inn

Posted Feb 14, 2018
Great room, we overlooked the river and the sunset was awesome! Our bed was VERY comfortable, debated on looking at the mattress brand. The pillows are always good at Comfort Inn Great location!!!
Comment from Hotel Management
Feb 16, 2018 by General Manager, Hotel Management
Dear Guest, Thank you for staying with us and reviewing our hotel. I am so delighted to hear that you enjoyed your accommodations as well as your view of the Mighty Mississippi river! We hope to see you the next time you are in Memphis. Kind Regards, Michael Krupp
5 out of 5
Recommended
for Everyone
by A verified traveler from London UK

Hotel has good location and friendly staff

Posted Jan 14, 2018
Pros: Friendly atmosphere, nice breakfast, big room.
Cons: The fridge in the room was a bit noisy.
The hotel was quiet and clean with pleasant staff. The location was close to all downtown bars and museums. The breakfast was really good with lots of stuff to pick from.
Comment from Hotel Management
Jan 19, 2018 by General Manager, Hotel Management
Dear John, Thank you very much for taking the time to share your experience of our hotel with others. I will make sure to share your comments with our team. Thanks again and we hope that we will have the opportunity to see you again. Kind Regards, Michael Krupp
4 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Nice hotel walking distance to Beale Street

Posted Jan 2, 2018
Pros: great location, very clean, and friendly staff
Cons: Wish the beds were bigger
Location: Walking distance to Beale Street
We had a wonderful experience at the Comfort Inn Downtown. The staff is very friendly, and the room was very clean and comfortable. The best part was that it was reasonably priced for New Year's Eve and walking distance to Beale Street.
Comment from Hotel Management
Jan 4, 2018 by General Manager, Hotel Management
Dear Kelli, We would like to thank you for taking the time to complete our online survey. It was truly our pleasure to have you as our guest. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Michael Krupp General Manger
4 out of 5
Recommended
for Everyone
by A verified traveler from Omaha

Close to everything

Posted Dec 31, 2017
Pros: Location and breakfast
Location: Lots of bars and restaurants close by. Go to Huey's and stick a toothpick in the ceiling. Don't waste your time going to Coyote Ugly bar.
Great downtown location. Room was clean and comfortable. 6 blocks to Beale Street. Nice little walk. Great breakfast. We had an executive room with no window on first floor. Did not miss a window. It was nice being on the first floor and not have to wait for elevators.
Comment from Hotel Management
Jan 2, 2018 by General Manager, Hotel Management
Dear Al, Thank you for writing a review and sharing your experience with others. I am delighted to hear that you enjoyed your stay. We hope to see you again on your next trip to Memphis! Happy New Year, Michael Krupp General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 29, 2017
I would recommend attention to the bathroom walls and ceiling joints. It’s beginning to crackle in spots.
Comment from Hotel Management
Jan 5, 2018 by General Manager, Hotel Management
Gear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments. We can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Happy New Year, Michael Krupp General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Close to restraints and river

Posted Dec 29, 2017
Nothing really notible Average comfort inn. Just close to everything down town memphis.
Comment from Hotel Management
Jan 1, 2018 by General Manager, Hotel Management
Dear John, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Michael Krupp General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

good value

Posted Dec 27, 2017
nice and clean downtown hotel. Staff is attentive and friendly
Comment from Hotel Management
Dec 28, 2017 by General Manager, Hotel Management
Dear Guest, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations.We aim to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Michael Krupp General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma

Great place to stay!

Posted Dec 21, 2017
The staff was fabulous. Everyone was so friendly and accommodating. Made it feel like home. The breakfast was really good and they kept the food full. Loved how the hotel was just a walk away from everything we wanted to do, and the parking garage under the hotel was very nice. We will definitely stay there again! Our view was fantastic from our room and the boys loved it.
Comment from Hotel Management
Dec 26, 2017 by General Manager, Hotel Management
Dear Beth, Thank you for sharing your experience with others. We do our best to make sure each and every guest that walks through our doors, feels welcome and has a truly memorable experience. We are so glad you enjoyed your stay. Happy Holidays, Michael Krupp General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2017
Stayed for Grizzlies game. Overall it was a pleasant experience for thw cost.
Comment from Hotel Management
Dec 16, 2017 by General Manager, Hotel Management
Dear Guest, Thank you so much for taking the time out to share your experience with others. It was truly a pleasure to have you as our guest. Our staff aims to provide great customer service to each and every guest that walks through our doors, Thanks again for staying with us. Regards, Michael Krupp
4 out of 5
Recommended
for Everyone
by A verified traveler from hamilton Ontario

Great location

Posted Nov 28, 2017
Excellent location close to many tourists locations. Walking distance , transportation. And main highways all nearby
Comment from Hotel Management
Nov 29, 2017 by General Manager, Hotel Management
Dear Linda, Thank you for taking the time to fill out our online survey with such a positive review! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards, Michael Krupp General Manger