Ratings based on 1,826 Verified Reviews

4.1 out of 5
87% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from whitby ontario

Posted Feb 22, 2018
Able to walk almost everywhere. Staff was great. Very helpful.
1 out of 5
by A verified traveler

Posted Feb 20, 2018
Unfortunately had to miss it due to a death in the family. Will not book through Expedia again as we could get NO refund. My mistake☹️
5 out of 5
Recommended
for Everyone
by A verified traveler from buffalo, ny

Convenient location, clean & friendly!

Posted Feb 13, 2018
Nice hotel, front desk staff and employees all very friendly! Clean & great location!
Comment from Hotel Management
Feb 15, 2018 by Jodi S., Hotel Management
Thank you for the great review! Please come back and see us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Evansville, IN

Posted Feb 12, 2018
Close to arena, felt safe and employees were great.
Comment from Hotel Management
Feb 15, 2018 by Jodi S., Hotel Management
Thank you for the wonderful review. I am so happy that we were the ideal location for your trip to Nashville. There is so much to do and see just a few blocks away.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel Close to downtown

Posted Feb 12, 2018
We were there for a gymnastics meet They have a shuttle which we took a few times They scheduled a cab for us on our last day And we were waiting in lobby and it was not coming so we went to the desk and they said he was going to be late so we had to Uber if we didn’t ask we would never have known and we would of been late to the airport That was the only problem we had
Comment from Hotel Management
Feb 15, 2018 by Jodi S., Hotel Management
Thank you for your feedback and 4 stars. We are glad you enjoyed your stay, and we hope to see you again, soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 11, 2018
Hotel was very clean and comfortable. Staff was very friendly and the evening entertainment and light snack was great!
Comment from Hotel Management
Feb 12, 2018 by Jodi S., Hotel Management
Thank you so much for the excellent review! I will pass your great comments on to our staff. We truly appreciate your business and definitely look forward to your next visit with us!
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasantly Surprised

Posted Feb 9, 2018
This hotel far exceeded my expectations. It was close and convenient, clean and comfy, spacious and soft. I loved the soft towels, btw. The staff was so accommodating and the free shuttle is a bonus. The outside of the hotel is basic but inside the doors is well above basic. The price was fair and I liked that they were renovating a new room for breakfast. They also have happy hour snacks and music! Winning!
Comment from Hotel Management
Feb 12, 2018 by Jodi S., Hotel Management
Thank you for the great review! We are so glad to hear that you loved our hotel! We hope to have the opportunity to host you again when visiting Music City!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel with convenient central to all locatio

Posted Feb 7, 2018
Friendly and knowledgeable staff. Breakfast haa varied menu everyday. Twilight cocktail hour was great
Comment from Hotel Management
Feb 8, 2018 by Kali, Hotel Management
Hello! I am glad that our staff was able to assist you during your stay. Both breakfast and afternoon reception are great reasons to come back and see us soon! Kali Meyer
3 out of 5
Recommended
for Everyone
by A verified traveler from Plumas MB, Canada

Close to the Downtown area

Posted Feb 7, 2018
Pros: I liked the location and the atmosphere
Location: There is no end of things to do downtown.
The Hotel was great. The continental breakfast was good, Free Shuttle anywhere in the downtown area and something I have never had was free appetizers everyday from 3-5. That was a great bonus. The only problem for us was there were about 7 pieces of heavy equipment demolishing a building directly across the street. Right out our bedroom window and they started everyday except Sunday at 7:00 a.m. That wasn't the hotels fault but it was very loud.
Comment from Hotel Management
Feb 8, 2018 by Kali, Hotel Management
Hello Allison! Thank you for your great feedback on the location, staff, and shuttle services. Right now, Nashville is growing and construction is everywhere! Our apologies for the early wake up! Kali Meyer
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel you can walk to town

Posted Feb 7, 2018
Nice hotel within walking distance to Nashville. Good breakfast and staff.
Comment from Hotel Management
Feb 8, 2018 by Kali, Hotel Management
We have a great location for the downtown entertainment! Complimentary breakfast and a fantastic staff are just two of the reasons you should come back and visit us soon! Kali Meyer