Desk, laptop workspace, free WiFi, bed sheets
Check availability

Reviews of Motel 6 Tucson, AZ

2 out of 5
Motel 6 Tucson, AZ
1010 South Freeway, I-10 and 22nd, Tucson, AZ

Reviews

5.0
Rating 10 - Excellent. 143 out of 1004 reviews" "
Rating 8 - Good. 116 out of 1004 reviews" "
Rating 6 - Okay. 157 out of 1004 reviews" "
Rating 4 - Poor. 178 out of 1004 reviews" "
Rating 2 - Terrible. 410 out of 1004 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

4.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Krystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty rooms
Stayed 6 nights in May 2024
Response from General Manager on May 12, 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Apr 2024
Response from General Manager on May 12, 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.

2/10 Terrible

Rhonda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on May 12, 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.

10/10 Excellent

Richard

Liked: Amenities, property conditions & facilities
Everything on point!!
Stayed 1 night in May 2024
Response from General Manager on May 12, 2024
Thank you

10/10 Excellent

Jazzie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place to come especially if you're a young couple to get away and rekindle
Stayed 1 night in May 2024
Response from General Manager on May 12, 2024
Thank you

6/10 Okay

James, Silver City

Stayed 1 night in May 2024
Response from General Manager on May 12, 2024
Thank you for your review and staying with us Motel 6.

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from General Manager on May 8, 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.

2/10 Terrible

Azaima

Business traveler, Traveled with pets
Disliked: Amenities, property conditions & facilities
This was probably the creepiest place I've ever stayed. Constant freeway traffic noise, There was no plug to fill a bath. A cockroach crawled on top of the refrigerator. There was no shampoo. Loud people all around. I was given two different room numbers. I didn't feel safe here at all. There was construction, and it would have been easy to fall in a hole.
Stayed 1 night in Apr 2024
Response from General Manager on May 1, 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Good night sleep
Stayed 1 night in Apr 2024
Response from General Manager on Apr 24, 2024
Thank you

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need dinning option
Stayed 5 nights in Apr 2024
Response from General Manager on Apr 24, 2024
Thank you

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was smooth and it was really quite
Stayed 1 night in Apr 2024
Response from General Manager on Apr 23, 2024
We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Lisa on Apr 15, 2024
Dear William,We appreciate the feedback and are very sorry to hear that you experienced a few hiccups during your stay. We hope that you will stay with us again and change that 2 star review into a 5 star one!

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Un clean property and hotel room sheets stained and pillows and bath room broken shower surfaces and low water psi and low temperature coming out of shower head. Pool was not clean and placers around property vacant and run down making it unsafe to walk around during the day an night .
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 15, 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.

8/10 Good

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were great, people that stayed here were rude!!
Stayed 2 nights in Apr 2024
Response from General Manager on Apr 15, 2024
From all of the staff and management at the Motel 6, we appreciate your business and thank you for staying at our property.

8/10 Good

Manuel

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness
Staff great
Stayed 1 night in Apr 2024
Response from General Manager on Apr 10, 2024
Thank you

2/10 Terrible

Israel

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smells like humid the showers was wet water poured out room 116 feels sick floor was falling apart never again stay we have to leave early for the muste smell
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.

4/10 Poor

Ken

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Thank you

2/10 Terrible

Jane

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We had to ask for a shower head. The curtain has holes and there is a dirty shoe print on our ceiling.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 28, 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.

10/10 Excellent

Santiago cano

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Thank you

4/10 Poor

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities
A dump or a property located in a terrible area. At least the front parking lot was well lit.
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 28, 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.

10/10 Excellent

Arnold

Stayed 2 nights in Mar 2024
Response from General Manager on Apr 15, 2024
Thank you

8/10 Good

Selvin T

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Thank you

6/10 Okay

Gabriel

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If you can’t find a place to sleep then go here it’s cheap, with free parking, free wifi, and somewhat clean. My only advice would be don’t keep anything valuable in your vehicle because there is a lot of people on drugs.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.

4/10 Poor

Mei

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Too noisy cannot sleeping
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Mei,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Claudiana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They were rude I did not stay and have yet to receive my refund can you please help me with this issue
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Claudiana,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing!
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Lawrence,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Ana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible place. Super dirty and very unsafe! Huge crack in the door where it was so easy for someone to just look right in. The actual rooms vs the pictures on the site are very misleading as nothing was the same. It was a huge downgrade. People walking all over and looking into rooms. Front desk only offered to switch rooms and could not even offer an refund after expressing how unsafe this place is.
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Cranky staff
Cranky staff from the get go on both ends of the trip. Wasn’t looking for warm fuzzies was surprised by unkindness.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on Feb 7, 2024
Hi TravelerThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 Okay

Rey

Business traveler
If you just need a bed and a shower, with no shampoo or conditioner included, then this is your spot. Clean enough and the front desk people were nice.
Stayed 3 nights in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Rey,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities, room comfort
Not as expected.
The hotel began kicking out guest to make room for the annual gem show participants. At least refunds were given.
Stayed 12 nights in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was noisy.
Stayed 3 nights in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on Feb 20, 2024
Thank you

10/10 Excellent

George

Stayed 2 nights in Jan 2024
Response from General Manager on Feb 20, 2024
Thank you

2/10 Terrible

Shadow

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Managers are very rude to the customers and maids don’t do their jobs and top it off the grounds keeper is very rude
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 17, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Marva

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on Feb 20, 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.

4/10 Poor

Miya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Less than desired
The front desk clerk was very helpful and nice. The room was less than great. Construction was obvious around the hotel and the room was not very clean. Area of town was less than desired to say the least. Lock your car doors and slide the dresser in front of the door! Eek.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Jan 17, 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Jamie Roshon

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Wouldn't stay again...
The receptionist was super rude and blunt and since that starts the experience, it made it start with a black cloud! Wouldn't stay here again...
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 17, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Shanna

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from General Manager on Feb 20, 2024
Thank you for sharing your experience with us. I am sorry your experience did not meet your expectations. All comments are shared with the staff so we can continue to improve our services.

10/10 Excellent

Elisandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good just wish ice machines closer to rooms
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Elisandra,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

2/10 Terrible

La'Tisha

Business traveler, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude manager. Homeless people looking in my truck and trying to get in my room. Accused of destroying linens which was untrue. Bathroom door falling off, terrible shower, huge gap around the entry door.
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi La'Tisha,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Motel 6 Tuscon
I enjoyed my stay at the Motel 6 Tuscon. The location of the hotel was convenient for the places that I visited. The WiFi worked well throughout the stay. The room was cleaned everyday, as well, which was nice. The hotel is located near a highway (I-10) so there is a lot of road noise. It didn't really bother me during the trip but it could be a problem for some people.
Motel 6 - Downtown Tucson - Rm 150
Motel 6 - Dwntown Tucson - Ext. View
View from Room 150 - Fri. Morning
Room 150 - From Outside
Stayed 5 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi RaymondWe’re glad you enjoyed your stay! Come back real soon!Lilith#Team6

8/10 Good

El-Hefe

Stayed 7 nights in Dec 2023
Response from General Manager on Feb 20, 2024
Thank you for you stay hope see you back again

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
I reserved a room for four nights online and paid for the room with a credit card but when I got there I was told that I need to pay $100 deposit in cash which I did. When I got into my room I noticed that things were broken such as the AC unit and the back to the TV remote was missing. It was a non-smoking room, but they were cigarette burns all over the place and the room smelled of like mold or mothballs or something so I went and told the office that and the lady told me that almost all of the rooms are like that so not to worry that I still get my deposit back in the morning. Well when I checked out and asked for my deposit back the lady told me that they were things missing out of my room and she tried to say that my room smelled like drugs. Me nor my boyfriend do drugs? If you stood outside our front door you could smell drugs coming from multiple rooms so I feel like it transferred over to our room and we were blamed for something we did not do at all. We also had somebody knock on our door asking if we wanted to “Have a good time” and He meant sexually and with drugs. When we told him no and that he needed leave before we called, but we noticed that he sat in his car facing our hotel room for a while before he actually leave. So when we were trying to check out the the front desk lady was extremely rude and would not give us her(z name or phone number for corporate so that we could reach out and dispute getting our deposit back.
Stayed 4 nights in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Michelle,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 Terrible

Nicholas

Traveled with family
Beware this hotel charges cash only deposit of $100. The vendor has an ATM, but it’s one of those ATMs that charge $5 fees and the hotel gets a cut of it. very predatory and scammy. don’t stay here.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hi Nicholas,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Giovanni

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from General Manager on Feb 20, 2024
Thank you

6/10 Okay

Al

Disliked: Cleanliness, property conditions & facilities
Motel 6 Tucson
Late night arrival, front desk attendant was nice. Room and building needs some modernization. Floors not cleaned well and scratched up. Bed was comfortable enough. Shower & tub needs some work and gap at bottom of front door. Bare bones minimum, price was low so? I guess you get what you paid for!?
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Jan 9, 2024
Hey Al, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

10/10 Excellent

Elizabeth R.

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great !
Stayed 7 nights in Dec 2023
Response from Brand Experience Team on Dec 21, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Marcela

Stayed 1 night in Dec 2023
Response from General Manager on Feb 20, 2024
Thank you

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023