Dear Saul,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Jessica,Thank you very much for your kind words regarding your recent stay at Hotel Araiza Calafia.We are delighted to hear that you found our staff to be nice and helpful, and that you appreciated the cleanliness and comfort of our rooms. At Hotel Araiza Calafia, we take great pride in providing exceptional service and maintaining our property to the highest standards for our guests' comfort and satisfaction.Your feedback is greatly appreciated and will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services.We look forward to welcoming you back on your next visit to the area.Warm regards,

Dear Tood,We sincerely appreciate your comments regarding your recent visit to the Araiza Calafia Hotel.We are intrigued to know that your stay was not entirely pleasant at our hotel.We sincerely regret any inconvenience caused by the conditions of the room. Our Hotel always seeks your comfort, for this reason we have remodeled and innovated, we guarantee that our rooms are constantly cleaned and remodeled.We once again offer our sincere apologies for any inconvenience this has caused.We appreciate your understanding and hope to have the pleasure of welcoming you again in the future to provide you with a more complete and satisfying experience.Sincerely,

Dear Ricado,Thank you for sharing your experience at Araiza Calafia.We are delighted to hear that you enjoyed our ample and secure parking facilities, as well as our clean and affordable rooms. It is our goal to provide a comfortable and convenient stay for all our guests.We are especially glad that you found our breakfast delicious. Your satisfaction is our priority, and we appreciate your kind words regarding our services.We look forward to welcoming you back on your next visit to our hotel.Best regards,

Dear Mr. Morga,Thank you for taking the time to share your experience at Araiza Calafia.We are glad to hear that you enjoyed the food at our buffet and Italian restaurant, as well as the drinks and ambiance at Media Sangre brewery. However, we deeply regret the inconvenience you encountered during your stay, particularly with the condition of your room and the issues with the pool and shuttle service.Please accept our sincerest apologies for the maintenance issues you experienced in your room, as well as the inconvenience with the shuttle service. Your feedback is invaluable to us, and we will review it with the relevant teams to address these situations promptly.We understand your frustration and disappointment, and we assure you that the level of service you received does not meet our standards. We are committed to providing our guests with a pleasant and comfortable stay, and we are genuinely sorry for falling short of your expectations on this occasion.If you decide to give us another opportunity to serve you, we would welcome the chance to demonstrate that we have improved.Warm regards,

Dear Ms. Laura,Thank you for sharing your experience at Araiza Calafia. We regret to learn that your recent stay did not fully meet your expectations.We would like to clarify that your reservation was for an Executive Room, not an Executive Suite. Our Executive Rooms are designed to offer enhanced comfort and amenities compared to our standard rooms, although they may not include the additional space typically associated with a suite.Your feedback is valuable to us, and we apologize for any confusion regarding the room category. We continuously strive to provide clear and accurate information about our accommodations to ensure our guests have a pleasant stay.We hope you will consider staying with us again in the future, and we remain at your service for any further assistance you may require.Warm regards,

Dear Francisca,Thank you for taking the time to share your feedback about your recent stay at Araiza Calafia. We're delighted to hear that you found our staff to be very friendly and that you enjoyed the convenience of our cafeteria and Italian restaurant.We're also glad to know that you appreciated our pet-friendly policy. Ensuring a comfortable stay for all our guests, including their furry companions, is important to us.We appreciate your kind words and hope to have the pleasure of welcoming you back to Araiza Calafia in the future.Warm regards,

Dear Alejandro,Thank you for sharing your feedback regarding your recent stay at Araiza Calafia. We appreciate your comments and apologize for any confusion regarding the name during registration.We understand that having two hotels in Mexicali, Araiza Calafia and Araiza Mexicali, may lead to confusion, and we apologize for any inconvenience this may have caused.We're glad to hear that you enjoyed the buffet service and found the food to be good. However, we apologize for any delays you experienced in service.Your feedback is valuable to us as we strive to improve our services. If there is anything else we can do to enhance your experience or if you have any further comments, please do not hesitate to let us know.Once again, we apologize for any confusion and appreciate your understanding. We hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,

Dear Norma,Thank you for sharing your feedback regarding your recent stay at Araiza Calafia. We sincerely apologize for any inconvenience caused by the event noise that disturbed your night's rest. We understand the importance of a peaceful environment for our guests and will take your comments into consideration to improve our noise insulation measures, especially for rooms facing the garden.Your feedback is invaluable to us as we strive to provide exceptional experiences for all our guests. If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to contact us.We hope to have the opportunity to welcome you back to Araiza Calafia in the future and provide you with an improved experience.Best regards,

Dear Jorge,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Eduardo,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Estimado Erik,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Estimada Rosalinda,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Miss Casarez Itsia. We appreciate the time you took to tell us a little about your experience, for us your comments are of utmost importance, as it helps us improve and provide a better service.We have tried to contact you but have not received a response, you can definitely contact us so we can hear a little more about your experience and provide you with a solution.We hope to regain your trust and serve you again.Sincerely

Dear Lupe,Thank you for sharing your experience with us. We're delighted to hear that you had a good stay overall and that you found the check-in process to be fast and efficient. We appreciate your feedback regarding the noise from the courtyard events and the lack of elevators. We apologize for any inconvenience this may have caused you.We understand the importance of accessibility and will ensure to accommodate guests with specific needs on the first floor whenever possible. Your comments help us improve, and we thank you for bringing these matters to our attention.If you plan to visit us again in the future, please don't hesitate to contact us directly so we can assist with your room preferences and ensure you have a comfortable stay.Warm regards,

Dear Kathryn,Thank you for sharing your feedback about your recent stay at Araiza Calafia. We're delighted to hear that our staff assisted you in changing your room to a more suitable location and that you found them to be very kind. It's our goal to ensure that our guests have a comfortable and enjoyable experience, and we're glad we could accommodate your request.We're also pleased to know that you enjoyed the wonderful food at our Italian restaurant and that you took advantage of our room service. Providing delicious dining options is important to us, and we're happy to hear that you had a great culinary experience.If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back to Araiza Calafia in the future.Best regards,

Dear Stephan,Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you encountered during your stay at Araiza Calafia. Your feedback is essential to us as we continuously strive to improve our services and facilities.We regret to hear about the issues with the carpet and furniture in Room 112. Please know that we take cleanliness and the comfort of our guests very seriously, and we will address these concerns with our housekeeping and maintenance teams immediately. Additionally, we apologize for the noise disturbances caused by the room's location under the stairs.We are also sorry to hear about the difficulty you experienced with the front desk in requesting a room change. Please be assured that we will address this issue with our team to ensure that all guest requests are handled promptly and efficiently.Once again, we apologize for falling short of your expectations and for any inconvenience caused. We truly value your loyalty as a returning guest, and we hope to have the opportunity to welcome you back in the future for a much-improved experience.If you would like to discuss your concerns further or if there's anything else we can assist you with, please feel free to contact us directly.Warm regards,

Estimada Rocina,Agradecemos sinceramente sus amables palabras sobre su estancia en Araiza Calafia. Nos complace saber que disfrutó de nuestra ubicación, servicio y amplio estacionamiento. Es un honor para nosotros saber que encontró a nuestro personal de limpieza amable y servicial, y que pudo dirigirla a los lugares con facilidad y seguridad.Nos complace saber también que quedó satisfecha con la calidad de limpieza de nuestras instalaciones. Su satisfacción es nuestra prioridad y nos complace haber cumplido con sus expectativas.Esperamos sinceramente darle la bienvenida nuevamente en el futuro. Si necesita algo más o tiene alguna otra observación, no dude en hacérnoslo saber.Saludos cordiales,

Dear Mr. Juan GutierrezWe sincerely appreciate your comments about your stay at the Hotel Araiza Calafia. We regret the discomfort caused by the air conditioning, we take your comments very seriously in order to improve our service and furniture.We would like to talk to you, we have tried to communicate and received no response. We look forward to addressing your comments, requests and providing you with a solution.We hope to have the pleasure of welcoming you again in the future and offer you an even more satisfactory experience.Sincerely,

Dear MaryJane,Thank you for taking the time to share your experience at Araiza Calafia. We are delighted to hear that you find our hotel to be your favorite destination when visiting Baja California. Your compliments regarding the calm environment and cleanliness of our rooms are greatly appreciated.We strive to provide a comfortable and welcoming atmosphere for all our guests, and it is rewarding to know that we have succeeded in making your stay enjoyable. Your loyalty means a lot to us, and we look forward to welcoming you and your family back on your next visit.If there is anything we can assist you with in the meantime, please feel free to let us know. We are here to ensure you have a memorable stay each time you choose Araiza Calafia.Best regards,

Dear Miss Gonzalez,We appreciate that you have taken the time to tell us a little about your experience, and we also regret the lack of information about your reservation. On the other hand, it is very important that these types of situations are expressed during your stay in order to provide you with a concrete and effective solution. Your comments are very valuable and important to us as they help us improve our service and experience.We hope to regain your trust and provide you with a satisfactory experience on your next visits.Sincerely

Estimado Guillermo,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Guest,Thank you for sharing your experience with us regarding your recent reservation at Araiza Calafia. We sincerely apologize for any inconvenience you encountered during your stay.We are currently investigating the situation with our team to understand what occurred with your reservation and the miscommunication that led to the issue upon your arrival. It is certainly not the level of service we strive to provide to our guests, and we regret any frustration or disappointment this may have caused.Please be assured that we take your feedback seriously, and we are working to address the issues to ensure they are not repeated in the future. We appreciate your patience and understanding in this matter. If there is anything else we can assist you with, please do not hesitate to contact us directly.Best regards,

Estimada Rita,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirla nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Estimado Manuel,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Rigoberto,Thank you for taking the time to share your feedback regarding your recent stay at Araiza Calafia. We are pleased to hear that you found our hotel clean, safe, and that the check-in process was easy for you.At Araiza Calafia, we prioritize the comfort and satisfaction of our guests, and we are delighted that you had a positive experience. If there's anything specific you enjoyed or any suggestions you might have, please feel free to share. Your feedback is valuable to us as we continually strive to provide excellent service.We appreciate your choosing Araiza Calafia, and we look forward to welcoming you back for another great stay.Kind regards,

Estimado Mario,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Marisela,Thank you for taking the time to share your feedback about your recent stay at Araiza Calafia.We appreciate your positive comments regarding the property's accessibility and the friendly staff. However, we apologize for the inconvenience caused by the water leak in the bathroom. Your feedback is valuable, and we will address these issues to ensure a better experience for our guests.We hope to have the opportunity to welcome you back for an improved stay in the future.Best regards,

Estimado Jose,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirlo nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Miguel,Thank you for bringing your concerns to our attention regarding your recent stay at Araiza Calafia.We sincerely apologize for the cleanliness issues you encountered, including the dirty carpet, linens, and overall room condition. This falls short of the high standards we strive to maintain, and we are committed to addressing these matters promptly.Please be assured that your feedback is valuable, and we will take the necessary steps to improve our cleaning procedures and overall guest experience.We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Kind regards,Araiza Calafia

Dear Pedro,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Mr. Hector,Thank you for taking the time to share your comments about your experience at Araiza Calafia. We strive to provide a memorable stay for our guests, and your feedback motivates us to continue providing exceptional service. We hope to have the opportunity to welcome you again to provide you with an excellent stay.Regarding your observation about dogs on the property, we appreciate your awareness of our pet-friendly policy. We do allow dogs in specific areas of the hotel to accommodate guests with pets. However, we understand the importance of a peaceful stay, and we offer options for our guests who prefer to stay in areas without pets.When making a reservation, you can request to be placed in a different building or tower that is not designated as pet-friendly. This way, we can ensure a comfortable and enjoyable stay tailored to your preferences.Thank you for choosing Araiza Calafia, and we look forward to the opportunity to host you again.Sincerely,

Dear Haide,Thank you for taking the time to share your comments about your experience at Araiza Calafia. We also thank you for answering our call and expressing your inconveniences.We really appreciate your kind words and we guarantee that we will improve our mistakes. We strive to provide a memorable stay for our guests and your positive and negative feedback motivates us to continue providing exceptional service.We hope to have the opportunity to welcome you again to give you an excellent stay.Sincerely,

Estimada Maria,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirla nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Hala,Thank you for your feedback on Araiza Calafia. We're glad to hear that you found it to be a good hotel in Mexicali.We appreciate your suggestion regarding the towels. Your feedback is valuable, and we will take it into consideration as we aim to enhance the comfort of our guests. We're pleased to know that you found our staff friendly and helpful, and that you enjoyed the convenient location.If there's anything else you'd like to share or if there are specific preferences you have for your next visit, please feel free to let us know. We look forward to the opportunity to host you again.Best regards,

Dear Veronica, Thank you for taking the time to complete our satisfaction survey. We are sorry to hear that your experience was not satisfactory during your stay at our hotel. Part of our experiences is to provide comfort, happiness and unforgettable moments in our banquet area, that is why the issue of noise is concerned, however we know that our priority is our guests, for that reason we are very sorry for what happened. We have also taken your comment into account to improve the bathroom door. We value your comments and hope to regain your trust in our hotel in the future.Best regards,

Dear Goverdarov, Thank you for taking the time to complete our satisfaction survey. We are sorry to hear that your experience was not satisfactory during your stay at our hotel. We also appreciate you taking the time to answer the call, we understand that you have more busy schedules, for this reason we would like to communicate with you again. Part of our commitment is to respond to your comments to obtain more information and improve every day. We value your comments and hope to regain your trust in our hotel in the future. Kind regards,

Dear Alma,Thank you for taking the time to complete our satisfaction survey. We are sorry to hear that your experience was not satisfactory during your stay at our hotel. We would like to have the opportunity to speak with you to obtain more information about your experience and effectively address your concerns.If possible, please contact us directly so we can obtain more details about your experience and provide you with an immediate solution.We value your feedback and hope to regain your trust in our hotel in the future.Best regards,

Dear Manuel,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear sir Juan Thank you for taking the time to complete our satisfaction survey. We are sorry to hear that your experience was not satisfactory during your stay at our hotel. We would like the opportunity to speak with you to learn more about your experience so we can effectively address your concerns.If possible, please contact us directly via email guestservicescal@araizahotles.com so that we can obtain more details about your experience and provide you with an immediate solution.We greatly value your comments and we hope to regain your trust in our hotel in the future.Sincerely,

Dear Adrian,Thank you for taking the time to complete our satisfaction survey. We are sorry to hear that your experience was not satisfactory during your stay at our hotel. We would like to have the opportunity to speak with you to obtain more information about your experience and effectively address your concerns.If possible, please contact us directly so we can obtain more details about your experience and provide you with an immediate solution.We value your feedback and hope to regain your trust in our hotel in the future.Best regards,[Hotel name]

Dear Guillermo,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Veronica,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Estimada Hermelinda,Muchas gracias por tomarse el tiempo de responder a nuestra encuesta. Nos complace saber que su experiencia en nuestro hotel fue satisfactoria. Agradecemos sus comentarios positivos y esperamos tener la oportunidad de recibirla nuevamente en el futuro cercano. ¡Gracias por elegirnos para su estadía!Atentamente,

Dear Edward,Thank you for taking the time to complete our satisfaction survey. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. At Hoteles Araiza, we constantly strive to provide our guests with an unforgettable experience and it is very rewarding to know that we have achieved that with you.We hope to have the opportunity to welcome you back in the near future and continue to provide you with the best service possible.Best regards,

Dear Karina,Thank you so much for taking the time to share your positive experience at Araiza Calafia. We are delighted to hear that you and your husband enjoyed a comfortable and welcoming stay with us. Your recommendation means a lot to us.We strive to provide a warm and friendly atmosphere for our guests, and it's rewarding to know that we succeeded in making your visit enjoyable. If you have any specific feedback or if there's anything else we can do to enhance your future stays, please feel free to let us know.We appreciate your recommendation, and we look forward to welcoming you back for another wonderful stay.Warm regards,

Dear Robert,We appreciate you sharing your comments about your recent stay at Araiza Calafia. The satisfaction of our guests is our top priority, for this reason we are interested in knowing the experience lived in our hotel.We are sincerely sorry to read that you found the room dirty and some other inconveniences. We have tried to contact you, but have not received a response. This is not the level of quality we strive to provide our guests, and we assure you that we will take steps to address this matter and ensure it is not repeated in the future.We appreciate your comments as they help us improve our services and facilities. If you plan to stay with us again, we guarantee that your experience will be even better.If you have any other feedback or special needs on future visits, please do not hesitate to contact us. We are here to serve you and ensure you have an exceptional stay.We hope to welcome you again in Araiza Calafia on your next visit.Sincerely,Araiza Calafia

Dear Santiago,We appreciate you taking the time to leave a comment about your recent stay at the Hotel Araiza Calafia. Your feedback is extremely valuable as it helps us continue to improve our services and provide the best possible experience to our guests. We are sorry that your experience was not satisfactory in our rooms. We also seek to improve every day, both in our service and in our events. If you have any additional comments you would like to share, please feel free to do so. We're here to make sure your next visit is even better.We hope to welcome you again at the Hotel Araiza Calafia in the future and we appreciate your preference.We guarantee quality service on your next visit.Sincerely,Hotel Araiza Calafia

Dear MarisolWe appreciate you sharing your comments about your recent stay at Araiza Calafia. The satisfaction of our guests is our top priority, for this reason we are interested in knowing the experience lived in our hotel.We are sincerely sorry to read that the service was not friendly and some other inconvenience. We have tried to contact you, but have not received a response. This is not the level of quality we strive to provide our guests, and we assure you that we will take steps to address this matter and ensure it is not repeated in the future.We appreciate your comments as they help us improve our services and facilities. If you plan to stay with us again, we guarantee that your experience will be even better.If you have any other feedback or special needs on future visits, please do not hesitate to contact us. We are here to serve you and ensure you have an exceptional stay.We hope to welcome you again in Araiza Calafia on your next visit.Sincerely,