We cannot believe this is a Marriott. When we arrived, we were the only ones checking in. The receptionist was cashing out the register-never looked up, didn’t acknowledge us standing there for several minutes. Finally, she told us she’d be with us in a minute…we stood and watched as she counted pennies. We were stunned. We’ve been taught the customer in front of you is more important than the task at hand…not so here. We had booked a king-there were none available…only doubles. I asked for a price adjustment & was told they’re same rate. Honestly, we had been up almost 20 hours & were too exhausted to debate it. Marriott would be appalled at the condition of our room-beds and pillows were comfy, but not sure the carpet had been swept in days-corners had def not been addressed in a looong time. There was rust and hair in the tub, and a huge hole in the carpet under desk.Breakfast was basic-no flavored creamers, no fresh fruit. The vinyl on the bench area was cracked, peeling, and worn away. At least the woman working breakfast welcomed us…In fact, she was the only one who made us feel welcomed! Check out was like check-in…it was 8 am and no one was at reception. There was at least a sign posted that they were helping a guest and would return shortly. We waited patiently for close to 10 mins and finally rang the bell. A man came from another area and took our key-didn’t ask how our stay was-did wish us safe travels. We aren’t hotel snobs, just want clean & welcoming.