In-room safe, iron/ironing board, free wired internet, bed sheets
Check availability

Reviews of Hampton Inn & Suites Exmore - Eastern Shore

2.5 out of 5
Hampton Inn & Suites Exmore - Eastern Shore
4129 Lankford Hwy, Exmore, VA

Reviews

8.4

Very Good

Rating 10 - Excellent. 408 out of 846 reviews" "
Rating 8 - Good. 272 out of 846 reviews" "
Rating 6 - Okay. 90 out of 846 reviews" "
Rating 4 - Poor. 48 out of 846 reviews" "
Rating 2 - Terrible. 28 out of 846 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Patricia L

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Handicap room was not handicap set up. Shower had rails but toilet was low and had no hand rail for my husband to get up which was very difficult. If we hadn't already paid for the room we would have left.
Stayed 1 night in Apr 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was available on shot notice. Accommodations were very nice, breakfast included. Friendly and professional staff.
Stayed 1 night in Apr 2024

8/10 Good

Dennis, Pine Knoll Shores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice and friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Kecia

Liked: Cleanliness, staff & service, property conditions & facilities
Came in for a wedding. I came by and they let me check So I wouldn’t have to worry about once the wedding reception was over Bed very comfortable Room was clean Staff was very nice. One more thing lobby bathroom was very clean. Thank you!!
Stayed 1 night in Apr 2024

10/10 Excellent

Dennis, Pine Knoll Shores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Apr 2024

6/10 Okay

Patricia

Traveled with partner, Traveled with pets
Needed maintenance and upgrading. Furniture was old and out lamp was damaged. Bathroom sink had not been cleaned. Ok for an overnight, but just barely.
Stayed 1 night in Apr 2024

10/10 Excellent

Drew and Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Scheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Yvette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff named Jazz is exceptional in giving us all the information and our needs. The hotel is walkable to the bank , Walgreens, McDonald’s, Hardee's , grocery store and rent a car if you need it.I will surely check in here again when I’m in the area. Thank you again Jazz 😀😍♥️♥️♥️
Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean property
Stayed 1 night in Oct 2023

2/10 Terrible

Scott, powhatan

I am so tired of rude desk staff blaming Expedia for reservation problems. I clearly reserved two rooms, I had two reservations and confirmation numbers and the clerk still refused check in. I was on the phone with Expedia well past 11pm trying to resolve this issue and I grow tired of how bad this is becoming. Expedia needs to vet these hotel partners better or train them or remove them from their website.
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disappointed
The water smells like sulfur. Our HVAC unit would stay on only a minute, then shut off for 10 minutes even though the fan was set to stay on. The thermostat on the wall wasn't connected. The breakfast was a little below average.
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Stay
The hotel was clean and bed was comfortable. The breakfast was stocked well.
Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and rooms were super clean. Staff was very friendly and the breakfast options were awesome! Would definitely stay again! The best hotel I’ve stayed in!
Stayed 1 night in Nov 2023

10/10 Excellent

Shamere

Liked: Cleanliness, staff & service, property conditions & facilities
My mother lives 2 minutes away and I love that I’m very close when I come to visit. The front desk staff Josh (I believe) was very pleasant. He welcomed me and I checked in with no problems.
Stayed 1 night in Nov 2023

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Cheerful lobby & staff, clean room...but the room was a mismatch of old insufficient furniture. Shower door won't slide open &about to fall off. Creepy.
Stayed 1 night in Nov 2023

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Robby

Stayed 2 nights in Nov 2023

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a way stop on a long trip. Taylor, who checked us in. Did an excellent job despite a long line and reservation difficulties. We didn’t use any of the amenities or go to anywhere near the hotel. The room was clean and quiet which was exactly what we needed.
Stayed 1 night in Nov 2023

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing. Josh was professional and personable. Room is spacious and comfortable. Only thing to improve is I dont care for are the too soft pillows.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay and why we keep coming back. Plus the price is always reasonable.
Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Stayed 1 night in Nov 2023

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable with a surprisingly complete and full breakfast. All of the employees we met were very friendly and helpful. Very pleased with our stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Victoria

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Only local TV stations; NO microwave or mini fridge; thermostat set to automatic so hard to adjust temperature (room too hot or too cold); no clean towels brought to the room (had to ask at front desk), no trash removal. Price too high for such poor amenities that should be standard services. Won't stay there again!
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has yet to disappoint
Room was clean and had plenty of space. The stairs were clean, well lit and nicely carpeted. It was another good stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Joseph M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Exmore
Josh met us at check in. He was very busy, but made time for us. Josh was efficient and very welcoming. He even recommended a couple of dining options for us as well. The room was nice and spacious, very eco friendly and clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Stephen

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Hotel is getting dated and a little less clean each time we stay here. Very limited channel selection on TVs. I now prefer the holiday inn across the street.
Stayed 2 nights in Sep 2023

10/10 Excellent

DAngelo

Stayed 1 night in Sep 2023

8/10 Good

Arthur

Disliked: Cleanliness
Stay in Exem
The rugs and the chairs were soiled. My wife had to use a chair to get into bed. The was high for shorter people. The staff was excellent and every pleasant
Stayed 1 night in Sep 2023

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good, however, when we went down to breakfast there wasn’t much left.
Stayed 1 night in Sep 2023

8/10 Good

Schnell

Stayed 3 nights in Sep 2023

4/10 Poor

Mitchell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not up to Hampton Inn standards!
About the only positive about our 4-day stay was that the coffee was excellent and breakfast never disappoints! The room accommodations were another story. The bed was uncomfortably hard, the pillows literally horrible, the bed covering would be wonderful if our stay had been in January - as it happened, it was mid-September. The air conditioning could not be adjusted to a constant temperature. You either roasted or froze. As for the bathroom, every fixture in it needs to be replaced. The shower doors and toilet paper holder were failing apart from rust and mold; the floor tiles were cracked throughout the room; the air fan did not work, so the steam created by the shower was thick, even though the door was left open. However, the hair dryer worked perfectly! The telephone never worked the entire stay. The front desk claimed a storm took the phones out and by the projected repair, the phones will have been disabled a week!! How is that possible when no other neighboring businesses were without phone service? And if you don’t mind the television going off line every few minutes on popular network channels, well then no problem! This was not our first stay at this particular Hampton Inn. We have stayed there several times but never under these conditions! We will not be booking this facility again.
Stayed 4 nights in Sep 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rip off
Charged me a different amount from what was quoted. Sheet didn’t fit the bed and there is a open fixture on the bathroom ceiling
Stayed 1 night in Sep 2023

8/10 Good

Ronnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location and it's quiet
Stayed 1 night in Sep 2023

6/10 Okay

Susan

Stayed 1 night in Sep 2023

10/10 Excellent

Chun, ashburn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

BENNY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 3 nights in Aug 2023

4/10 Poor

Thomas

Traveled with partner
Liked: Cleanliness, staff & service
Difficult to find interance; have to drive through fast food parking lot. No sinage on the road. Pool not well maintained; water cloudy. Shower door broaken. Would not stay here again
Stayed 1 night in Aug 2023

10/10 Excellent

John

Stayed 1 night in Aug 2023

10/10 Excellent

Lucrecia

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Michael

Stayed 2 nights in Aug 2023