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I have stayed in several Residence Inns and they have all been great. This one was very clean, quiet and spacious. Our stay was great. The only thing I feel that needs improvement is the free breakfast. It can use some improvement. Also there are beautiful lounges there, it would be nice there was a little reataurant/bar that you could access. Other than hat, the stay was great.
Ann
Stayed 3 nights in May 2024
Response from Residence Inn Fairfield Napa on May 18, 2024
We appreciate your business and taking the time to share your feedback with us. We will be sure to share this with our leadership team. We hope you will be back to visit us again.
10/10 Excellent
Maryna
Apr 25, 2024
Maryna
Stayed 1 night in Apr 2024
Response from Residence Inn Fairfield Napa on May 18, 2024
Thank you Myrna for rating our hotel. We are glad you enjoyed your stay and hope you visit us again soon!
10/10 Excellent
Jose
Apr 23, 2024
Jose
Stayed 2 nights in Apr 2024
Response from Residence Inn Fairfield Napa on May 18, 2024
Thank you for taking the time to rate our hotel. We hope to see you again soon!
Great hotel, exceeded expectations, from friendly, welcoming staff, to the clean, new, roomy rooms, soft water in the shower, good tasting water in the kitchen, nice sheets and bedding, clean carpets.. will be looking for residence hotels to stay at from now on
Alan
Stayed 2 nights in Mar 2024
Response from Residence Inn Fairfield Napa on Apr 10, 2024
Thank you for your kind review, we are glad that you enjoyed your stay with us and hope you'll visit us again!
The interior was immaculate, and the service was exceptionally welcoming and accommodating. Breakfast was early, appetizing, and fresh. Will be seeking out more Residence Inn hotels for future stays!
Taylor
Stayed 1 night in Feb 2024
Response from Residence Inn Fairfield Napa on Mar 17, 2024
Thank you Taylor for taking your time to write this awesome review. We hope your travels bring you back to us again!
10/10 Excellent
Christopher
Feb 10, 2024
Christopher
Stayed 1 night in Feb 2024
Response from Rebecca on Mar 21, 2024
Thank you for choosing to stay with us at the Residence Inn Fairfield near Napa. We are so pleased you enjoyed your stay and hope to see you again!
I loved my stay! The only problem is the staff member lied to me and told me the pool was heated. My children and I got excited just to go downstairs dressed to swim, and ended up disappointed
Jessica
Stayed 1 night in Jan 2024
Response from Rebecca on Mar 21, 2024
I am so sorry you were disappointed with your stay. Our pool is normally heated to 75 degrees; I sincerely apologize if this was not the case during your visit. We do hope you will give us another opportunity to provide excellent service in the future. Thank you again for staying with us here in beautiful Fairfield, CA.
The hotel had all the amenities I expected to find in a quality hotel. The staff was very attentive to my needs. I would recommend The Residence Inn in Fairfield CA to my family and friends.
Stan
Stayed 1 night in Jan 2024
Response from Rebecca on Mar 21, 2024
Thank you for choosing to stay with us at the Residence Inn Fairfield near Napa. We are so pleased you enjoyed your stay and hope to see you again!
2/10 Terrible
Thelma
Jan 1, 2024
Thelma
Stayed 1 night in Dec 2023
Response from Rebecca on Mar 21, 2024
Thank you for choosing to stay with us at the Residence Inn Fairfield near Napa. We are so pleased you enjoyed your stay and hope to see you again!
10/10 Excellent
Omayra
Jan 1, 2024
Omayra
Stayed 2 nights in Dec 2023
Response from Rebecca on Mar 21, 2024
Thank you for choosing to stay with us at the Residence Inn Fairfield near Napa. We are so pleased you enjoyed your stay and hope to see you again!
Wonderful amenities. We used the fitness center, daily breakfast was well rounded and the in suite kitchenette was well stocked with cooking supplies and utensils.
Leah
Stayed 4 nights in Dec 2023
Response from Your friendly Residence Inn Fairfield Napa Team on Feb 16, 2024
We appreciate your business and taking the time to review our hotel. We are glad to hear that you enjoyed your stay and hope you'll be back to visit us.
10/10 Excellent
Ofaki
Dec 26, 2023
Ofaki
Stayed 1 night in Dec 2023
Response from Rebecca on Mar 21, 2024
Thank you for choosing to stay with us at the Residence Inn Fairfield near Napa. We are so pleased you enjoyed your stay and hope to see you again!
The place was as clean as could be, the staff was exceptionally friendly, the room was huge and we couldn’t believe the full size kitchen. The lay out was so nice. The breakfast was absolutely delicious, they had the best oatmeal bar. There was a cool fire pit and comfy outdoor furniture. Overall this was one of the best hotels we have ever stayed at and look forward to staying there again.
The tv in the living area kept shutting off and making a crackling noise, the tv in the bedroom was difficult to hear even when turned up. Maintenance was sent up to fix it but ended up stealing $240 I had sitting behind the tv. I was charged for the room plus an additional $140 which they couldnt explain why as well as $20 for incidentals plus $9 tourism fee plus an authorization for incidentals which was separate from the $20 authorization.
Amazing hotel, fabulous customer service, extremely clean room. Great selection of breakfast items free parking all the condiments you need for the kitchen. Just overall amazing hotel.
Verified traveler
Stayed 1 night in Oct 2023
Response from Your Fairfield Napa Residence Inn Team on Nov 19, 2023
What an awesome review, we appreciate your comments and hope to see you again.
This was one of the nicest places I’ve stayed and the most friendly staff. Checking in was a breeze with a delightful young man helping me and the breakfast was amazing (the kitchen staff with her sparkling personality) & delicious.
Linda
Stayed 2 nights in Oct 2023
Response from Your Residence Inn Fairfield Napa Team on Oct 15, 2023
Thank you for taking the time to leave us your feedback. We are glad that you enjoyed your stay and hope your travels will bring you back to us again!