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Hotel Santa Maria Novella

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Overview of Hotel Santa Maria Novella

VIP Access

Hotel Santa Maria Novella

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Gym
  • Business services
Map
Piazza Santa Maria Novella 1, Florence, FI, 50123

Explore the area

  • Popular LocationCathedral of Santa Maria del Fiore6 min walk
  • Popular LocationPonte Vecchio10 min walk
  • Popular LocationUffizi Gallery12 min walk
  • AirportFlorence (FLR-Peretola)22 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Florence

Hotel Santa Maria Novella is located in Santa Maria Novella, a neighborhood in Florence, and is near a train station. Historic Center - Downtown and Via de' Tornabuoni are local landmarks, and some of the area's attractions include Florence Botanical Gardens and Villa Medicea La Petraia. Looking to enjoy an event or a game while in town? See what's happening at Visarno Arena or Nelson Mandela Forum. Guests love the hotel's location for the sightseeing.

What's nearby

  • Basilica of Santa Maria Novella - 2 min walk
  • Strozzi Palace - 4 min walk
  • Cathedral of Santa Maria del Fiore - 6 min walk
  • Ponte Vecchio - 10 min walk
  • Uffizi Gallery - 12 min walk

Getting around

  • Cascine Station - 3 min drive
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 21 min drive

Restaurants

  • Trattoria La Madia - 2 min walk
  • La Spada - 2 min walk
  • La Martinicca - 2 min walk
  • Osteria Pastella - 3 min walk
  • Trattoria Marione - 3 min walk

About this property

Hotel Santa Maria Novella

4-star boutique hotel in the heart of Santa Maria Novella
Take advantage of a free breakfast buffet, a rooftop terrace, and a coffee shop/cafe at Hotel Santa Maria Novella. Treat yourself to a massage at the onsite spa. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self parking (surcharge), a TV in the lobby, and an elevator
  • Smoke-free premises, a front desk safe, and concierge services
  • Luggage storage, a reception hall, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All guestrooms at Hotel Santa Maria Novella feature thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Designer toiletries, bidets, and hair dryers
  • LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 35 per night)

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

More properties to consider

See similar properties

Policies

Check-in

96% of travelers were happy with check-in
Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

Is Hotel Santa Maria Novella pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Santa Maria Novella?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on Nov 4, 2022 start from $145.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Santa Maria Novella?

Self parking is available for EUR 35 per night.

What time is check-in at Hotel Santa Maria Novella?

Check-in is from 2 PM - midnight.

What time is check-out at Hotel Santa Maria Novella?

Check-out is at noon.

Where is Hotel Santa Maria Novella located?

Located in Santa Maria Novella, this spa hotel is within 2 mi (3 km) of Historic Center - Downtown, Cathedral of Santa Maria del Fiore, and Ponte Vecchio. Uffizi Gallery is 0.6 mi (1 km) away. Florence (ZMS-Santa Maria Novella Train Station) is 5 minutes by foot and Florence Santa Maria Novella Station is 6 minutes.

Can I cancel my reservation for free at Hotel Santa Maria Novella and receive a full refund?

Yes, Hotel Santa Maria Novella offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Santa Maria Novella cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 767 out of 991 reviews
5 - Excellent 77%
Rating 4 - Good. 172 out of 991 reviews
4 - Good 17%
Rating 3 - Okay. 37 out of 991 reviews
3 - Okay 4%
Rating 2 - Poor. 10 out of 991 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 991 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Carl, Mount Prospect
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We thoroughly enjoyed are stay and recommend your hotel to others
Stayed 4 nights in Sep 2022

5/5 Excellent

Robert Lee
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the breakfast buffet! Close location to train station and central Florence.
Stayed 3 nights in Sep 2022

5/5 Excellent

Christopher
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel. We have stayed there twice and will do so again. The staff are very friendly and helpful and the amenities are excellent. No complaints.
Stayed 2 nights in Sep 2022

5/5 Excellent

Francesca
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was wonderful, from the hotel itself to its location and above all, the staff, genuinely kind and helpful. We will definitely come back!
Stayed 5 nights in Aug 2022

5/5 Excellent

Mary Grace
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff was really helpful, room was really nice and clean. Overall a great hotel.
Stayed 4 nights in Sep 2022

5/5 Excellent

Lawrence
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A hotel fitting or the area, the layout took a bit getting used to with ups and downs, and room layouts non-uniform to accommodate the structures. The staff, breakfast, and location great for our needs.
Stayed 1 night in Sep 2022

5/5 Excellent

Chris
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice property. Large rooms, awesome bathroom and very classy service. Lively bar scene at night. Walkable to everything. Did not need a taxi. Train was a very short walk. Always felt safe. Excellent value.
Stayed 4 nights in Aug 2022

5/5 Excellent

Jennifer
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff was friendly and helpful. Room was clean and spacious. Location was perfect. Would definitely stay here again in beautiful Florence!
Stayed 3 nights in Aug 2022

5/5 Excellent

gayle
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a beautiful hotel ! Staff was so attentive, rooms beautiful and clean, breakfast simply lovely and location perfect!!! We loved our stay thank you.
Stayed 1 night in Aug 2022

5/5 Excellent

blair
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station, beautiful area with restaurants, shops and gelato near by. Not much of a breakfast offered from the hotel.
Stayed 3 nights in Aug 2022