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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.7/5 Exceptional
988 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Air Conditioning
Spa
Gym
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationBasilica of Santa Maria Novella3 min walk
Popular LocationMedici Chapels4 min walk
Popular LocationFlorence Baptistery5 min walk
AirportFlorence (FLR-Peretola)26 min drive

Choose dates to view prices

  • Superior Double Room

    4.8/5 guest room rating

    Room amenities

    • 204 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Twin Beds
    More detailsSuperior Double Room
  • Superior Room, View

    4.9/5 guest room rating

    Room amenities

    • 204 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsSuperior Room, View
  • Single Room

    4.5/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room
  • Family Room

    5/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 5
    • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
    More detailsFamily Room
  • Junior Suite

    4.8/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsJunior Suite
  • Deluxe Room

    5/5 guest room rating

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room
  • Suite, City View

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite, City View
  • Junior Suite (3 people)

    4.6/5 guest room rating

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More detailsJunior Suite (3 people)
  • Suite (3 people)

    Room amenities

    • 355 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More detailsSuite (3 people)
  • Superior Triple Room

    4.7/5 guest room rating

    Room amenities

    • 205 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Twin Bed
    More detailsSuperior Triple Room
  • Superior Triple Room, City View

    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More detailsSuperior Triple Room, City View

About this area

Florence

Located in Florence's Santa Maria Novella neighborhood, Hotel Santa Maria Novella is in the city center and near a train station. Palazzo Vecchio and Uffizi Gallery are cultural highlights, and some of the area's notable landmarks include Cathedral of Santa Maria del Fiore and Piazza del Duomo. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi. Our guests love the hotel's location for the sightseeing.

Visit our Florence travel guide
Map
Popular Location

What's nearby

  • Basilica of Santa Maria Novella - 3 min walk
  • Medici Chapels - 4 min walk
  • Florence Baptistery - 5 min walk
  • Cathedral of Santa Maria del Fiore - 6 min walk
  • San Lorenzo Church - 7 min walk

Getting around

  • Florence-Cascine Station - 4 min drive
  • Florence Santa Maria Novella Station - 6 min walk
  • Peretola Airport (FLR) - 26 min drive

Restaurants

  • Alla Griglia - 1 min walk
  • Pensavo Peggio - 2 min walk
  • Ristorante Buca Mario - 2 min walk
  • La Spada - 2 min walk
  • Gargani - 2 min walk

About this property

Hotel Santa Maria Novella

Romantic Florence hotel in Santa Maria Novella, walk to Cathedral of Santa Maria del Fiore
Along with a health club, this smoke-free hotel has a bar/lounge and a coffee shop/café. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a rooftop terrace, and self parking. All 71 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find minibars, room service, and premium bedding.
Hotel Santa Maria Novella offers 71 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Florence hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 35 per night

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Sauna

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Italian

Business services

  • 1 meeting room
  • Conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Santa Maria Novella
Santa Maria Novella Hotel
Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel
Hotel Santa Maria Novella Florence
Hotel Santa Maria Novella Hotel Florence

Frequently asked questions

Can I cancel my reservation for free at Hotel Santa Maria Novella and receive a full refund?
Yes, Hotel Santa Maria Novella offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Santa Maria Novella cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Santa Maria Novella?
As of Aug 10, 2020, prices found for a 1-night stay for 2 adults at Hotel Santa Maria Novella on Aug 12, 2020 start from $152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is available for EUR 35 per night.
What time is check-in at this hotel?
Check-in is from 2 PM–midnight.
What time is check-out at this hotel?
Check-out is at noon.
Where is this property located?
Located in Santa Maria Novella, this romantic hotel is steps from Via de' Tornabuoni and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Florence Santa Maria Novella Station is 6 minutes by foot and Porta al Prato Station is 16 minutes.

Guest reviews

Overall score and ratings for Hotel Santa Maria Novella

4.7
Exceptional
5 - Excellent
749
4 - Good
190
3 - Okay
37
2 - Mediocre
6
1 - Poor
6
4.8
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.6
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities
OK for one night

A nice room but the bed and pillows were very uncomfortable for us. I realize this is subjective, but the pillows offered no support or cushion at all.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel has an old charm but it’s clean and well maintained. The view from the window is amazing as it is overlooking the Santa Maria Novella church. They even have a welcome champagne brought to our room which is unexpected. Overall, it was a great place and experience for us.

Stayed 2 nights in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

I absolutely loved the quiet elegance of this hotel. It was extremely beautiful, clean and classy, for lack of a better word. Every single member of the staff was friendly and always had a smile on their face. The location could not be better and was a good launching point for all the activities that I wanted to do in Florence. I hope to be lucky enough to come back to Florence and if so, I am definitely staying at this wonderful, old historic hotel.

Stayed 4 nights in Feb 2020