Exterior

Reviews of Fort Lauderdale Marriott Coral Springs Hotel & Convention Center

4 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 538 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 107 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great vibe and quiet.
Stayed 5 nights in Apr 2024
Response from GM on Apr 20, 2024
Dear Saul, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Mark Cherry, GM

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
Dear Richard, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Mark Cherry, GM

10/10 Excellent

Julie-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Also used the gym and it was small but very clean. Machines were all in good use.
Stayed 1 night in Apr 2024
Response from GM on Apr 10, 2024
Dear Julie-Ann, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is reflections like yours which allow us to serve our guests better. We hope to host you again. Best, Mark Cherry, GM

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on Apr 24, 2024
Dear Jeffrey, We appreciate your positive recommendation and would like to extend a warm welcome for you to settle in again anytime. Thank you! Best, Mark Cherry, GM

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place is what you expect and enjoy as a frequent traveller
Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Dear Michael, It is wonderful to hear that staying at our hotel met your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Mark Cherry, GM

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was so clean and employees were so nice. Our accessible room was perfect . The bed was perfect height and the shower was also perfect for handicap persons. It was a pleasure to stay there.
Stayed 1 night in Mar 2024
Response from GM on Apr 1, 2024
Dear Elaine, Thank you for being our guest in Coral Springs! We're glad to hear that you enjoyed your stay with us and we truly appreciate your patronage. We hope to see you again soon. Best, Mark Cherry, GM

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, property conditions & facilities
One of the staff members was a bit rude when i checked in and I ask her about the pre-checking ... but maybe I did mot explain myself properly
Stayed 3 nights in Mar 2024
Response from GM on Mar 29, 2024
Dear Jose, While I'm glad that you had a nice stay, I'm very sorry for your poor arrival experience. Please forgive our lapse in service. We appreciate your patronage and hope to see you again for a flawless stay. Sincerely, Mark Cherry, GM

10/10 Excellent

Granshi

Stayed 1 night in Mar 2024
Response from GM on Apr 24, 2024
Dear Granshi, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Mark Cherry, GM

2/10 Terrible

Patrick

Traveled with family
They were version the room and when we checked into our room we were told it was Expedias fault and not the Marriott’s. The front desk person was extremely rude and condescending. Would never try and book this hotel again.
Stayed 1 night in Mar 2024
Response from GM on Mar 25, 2024
Dear Patrick, Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. We have a dedicated staff who normally receive high marks for service, so I regret that we fell short and for your overall poor impression. I appreciate your feedback as it allows us to positively impact future guest experiences. We hope to see you again. Sincerely, Mark Cherry, GM

6/10 Okay

Dairo

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The tv doesn’t work and the bathroom was dirty, floor in the bedroom was dirty
Stayed 1 night in Mar 2024
Response from GM on Mar 18, 2024
Dear Dairo, We are sincerely sorry that your accommodations were not well prepared upon your arrival and for our cleanliness oversights. We aim to exceed our guests’ expectations in every facet, so I sincerely apologize that we did not reach our goal. We hope to welcome you again for a WOW experience should your travels bring you back to our area. Thank you for your review. Sincerely, Mark Cherry, GM

10/10 Excellent

Michael

Stayed 1 night in Mar 2024
Response from GM on Apr 24, 2024
Dear Michael, Thank you for your high accolades! We loved hosting you and hope to see you in the near future. Best, Mark Cherry, GM

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
I would not have a problem staying here again, it's just that for a Marriott property, I didn't feel it hit the mark. Our room was super clean, staff was friendly. But I was there for a meeting and the bathrooms only had one sink working for all the women sharing the bathroom and needing to get in one to wash our hands. The food service was slow and just not the best. If I were visiting the area, I would have no problem staying a long weekend here. For a meeting, it was not my usual experience for a Marriott Property.
Stayed 3 nights in Mar 2024
Response from GM on Mar 13, 2024
Dear Dana, We always appreciate it when our guests express their willingness to stay with us again. Thank you for sharing your feedback with us and pointing out the areas where we can do better. We are committed to providing the best possible experience to our guests, and your valuable feedback helps us do exactly that. We hope to welcome you back soon for another nice stay at our hotel. Best, Mark Cherry GM

6/10 Okay

Michelle

Stayed 2 nights in Mar 2024
Response from GM on Mar 24, 2024
Dear Michelle, Thank you for choosing to stay with us and for your time in reviewing our hotel. We value your business and hope to have the opportunity to provide a future stay that is exceptional in every way. It was a pleasure to host you, and we look forward to welcoming you again soon. Sincerely, Mark Cherry GM

4/10 Poor

Rayann

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy
Stayed 1 night in Feb 2024
Response from GM on Feb 26, 2024
Dear Rayann, We apologize that noise pollution interrupted the comfort of your stay. We value your patronage and regret that you did not have a pleasant experience. Thank you for choosing our hotel while visiting the area and we hope to have the chance to welcome you back soon for a more enjoyable stay. Sincerely, Mark Cherry GM

10/10 Excellent

Harrynauth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from GM on Feb 28, 2024
Dear Harrynauth, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Mark Cherry GM

10/10 Excellent

Gary, Cave Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from GM on Feb 22, 2024
Dear Gary, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Mark Cherry GM

10/10 Excellent

Shevonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my one night stay very clean and staff was welcoming
Stayed 1 night in Feb 2024
Response from GM on Feb 13, 2024
Dear Shevonne, Offering clean accommodations and welcoming service are core goals of the staff so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel and please come see us again. Best, Mark Cherry GM

10/10 Excellent

Lara

Stayed 1 night in Feb 2024
Response from GM on Mar 21, 2024
Dear Lara, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Mark Cherry, GM

10/10 Excellent

Eitan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on Feb 13, 2024
Dear Eitan, It’s fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again. Best, Mark Cherry GM

10/10 Excellent

Charles

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Jan 2024
Response from GM on Feb 5, 2024
Dear Charles, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Mark Cherry GM

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Hotel and great customer service
Stayed 2 nights in Jan 2024
Response from GM on Feb 3, 2024
Dear Charles,It’s nice to hear from you. I am delighted that our warm hospitality made for an enjoyable experience. We hope to welcome you again.Best,Mark CherryGeneral Manager

10/10 Excellent

Rommel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s good hotel , in all seasons
Stayed 2 nights in Jan 2024
Response from GM on Feb 1, 2024
Dear Rommel, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Mark Cherry GM

10/10 Excellent

Claude, CORAL SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay there again in my next visit
Stayed 1 night in Jan 2024
Response from GM on Jan 26, 2024
Dear Claude, We are humbled to know you would choose us again! Thank you so much for your patronage and for your time reviewing our hotel. We hope you will find a reason to visit again soon.Best, Mark Cherry GM

10/10 Excellent

Claude, CORAL SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in Coral Springs
Stayed 2 nights in Jan 2024
Response from GM on Jan 26, 2024
Dear Claude, Thank you for being our valued guest and for your generous review! It was a pleasure to host you, and we can’t wait to welcome you again.Best, Mark Cherry GM

10/10 Excellent

Claude, CORAL SPRINGS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay there every time I come to Coral Springs This is the only nice hotel there
Stayed 1 night in Jan 2024
Response from GM on Jan 26, 2024
Dear Claude, Thank you for taking the time to share your review. We are delighted to know you enjoyed your stay! On behalf of the entire team, thank you for choosing us, and please visit again soon. Best, Mark Cherry GM

10/10 Excellent

Lediner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on Jan 23, 2024
Dear Lediner, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Mark Cherry General Manager

10/10 Excellent

hamler

Stayed 1 night in Jan 2024
Response from GM on Jan 23, 2024
Dear hamler, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Mark Cherry General Manager

10/10 Excellent

Arnold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on Jan 11, 2024
Dear Arnold,We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon.Best,Mark CherryGeneral Manager

2/10 Terrible

Zainulabidin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience at a Marriott hotel
One of the worst experiences staying at a Marriott hotel. Very disappointed with the service and cleanliness in the hotel. We were given torn blankets with large holes in them. Full cleaning service requests were ignored on multiple occasions. Never staying at a Marriott hotel ever again.
Stayed 5 nights in Dec 2023
Response from GM on Jan 9, 2024
Dear Zainulabidin,I am deeply sorry to hear that we failed to meet your expectations and left you with a negative impression. This is certainly not the level of service that you deserve and that we strive to provide all our guests. I apologize for any inconvenience caused during your stay. Your satisfaction is of utmost importance to us and we value your business and loyalty to our brand. Thank you for taking the time to share your feedback with us, as it helps us to improve and ensure that future guests have a better experience. We sincerely hope to have the opportunity to welcome you back in the future and make it up to you.Sincerely,Mark CherryGeneral Manager

10/10 Excellent

Nicolla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Beautiful hotel and great service
Stayed 1 night in Jan 2024
Response from GM on Jan 9, 2024
Dear Nicolla,We were honored to host you and appreciate your high praise. We are thrilled you enjoyed your time with us and that we exceeded your expectations. Thank you for acknowledging the staff and for sharing that we provided you with a wonderful experience. We can't wait to welcome you again as it was truly our pleasure to host you.Best,Mark CherryGeneral Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 12 nights in Dec 2023
Response from Management on Jan 9, 2024
On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel. Reception service is nice but had to ask 2-3 times for each service request.
Stayed 11 nights in Dec 2023
Response from GM on Jan 9, 2024
Dear Anonymous,On behalf of our entire team, I would like to thank you for choosing us. It's wonderful to know that your stay was enjoyable! We appreciate your valuable feedback, as it allows us to monitor and enhance the total guest experience. We look forward to hosting you again, as we always strive for improvement with the expectation that your next visit will be even better!Best,Mark CherryGeneral Manager

10/10 Excellent

Gustavo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on Jan 9, 2024
On behalf of the entire hotel team, I want to thank you for sharing your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 Poor

Aaron

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Air conditioning did not work. I mentioned it to the front desk and they never sent anyone to fix it nor did they offer me a new room. Also our room had ants. Room 622.
Stayed 2 nights in Dec 2023
Response from GM on Jan 9, 2024
Dear Aaron,We apologize for the inconvenience caused by the temperature control issue during your stay and deeply regret that we were unable to address it promptly. Our guests' comfort is of utmost importance to us, and we are sorry that we fell short of your expectations. We appreciate your valuable feedback, which helps us continually improve our services and ensure that our guests have a more pleasant experience. Thank you for taking the time to share your review with us.Sincerely,Mark CherryGeneral Manager

10/10 Excellent

Kellon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never disappoints
always our favorite choice when in the area
Stayed 1 night in Dec 2023
Response from GM on Dec 31, 2023
Dear Richard,We take great pride in being your favorite hotel in Coral Springs! Thank you so much for your patronage and your feedback. We always strive for improvement with the expectation that your next stay will be even better. Please come see us again soon. Best,Mark CherryGeneral Manager

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall, clean and upgraded hotel. Front desk staff not super friendly. Charged for almost everything. Daily parking fee even when lot is not full. $18 daily breakfast is expensive for a 6 day stay.
Stayed 4 nights in Dec 2023
Response from GM on Dec 28, 2023
Dear Alexis,While I am glad that your stay was okay overall, I regret that we didn't provide a WOW experience. Our goal is to exceed our guests' expectations, and I am sorry we fell short. Thank you for sharing your detailed review. We thrive on feedback and count on our guests to help us focus our efforts on areas that need improvement. We hope to see you back for an even better stay in the future.Sincerely,Mark CherryGeneral Manager

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What can I say, this Marriott was beautiful, clean and super friendly staff. I would definitely recommend this location for your visit when you are in the Coral Springs area of Florida.
Stayed 4 nights in Dec 2023
Response from GM on Dec 27, 2023
Dear Jeff,We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates, who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit.Best,Mark CherryGeneral Manager

10/10 Excellent

Laura

Stayed 1 night in Dec 2023
Response from GM on Feb 1, 2024
Dear Laura, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Mark Cherry GM

8/10 Good

Jessie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Feedback on my stay
The restaurant staff was incredible. Chef Nicole was excellent! Sweet! Funny! Debra was fun, kind, checked in us often. The stay was overall terrific. My only complaint their pillows are too soft.
Stayed 1 night in Dec 2023
Response from GM on Dec 25, 2023
Dear Jessie,Thank you for taking the time to share your kind and informative review. We're happy to know you came away largely satisfied with your experience and we're pleased to have your commendation. We look forward to welcoming you back for another pleasurable stay soon.Best,Mark CherryGeneral Manager

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from GM on Dec 28, 2023
Dear Janice,Thank you for rewarding us with a 10 out of 10 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best,Mark CherryGeneral Manager

10/10 Excellent

Mabricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
My favorite hotel in Coral Springs
Stayed 2 nights in Dec 2023
Response from GM on Dec 14, 2023
Dear Mabricio,This is what we LOVE to hear; thanks for making our day! It was a pleasure to host you; we hope you will find a reason to visit again soon.Best,Mark CherryGeneral Manager

6/10 Okay

Claude, CORAL SPRINGS

Stayed 4 nights in Dec 2023
Response from GM on Feb 1, 2024
Dear Claude, I apologize for any inconvenience caused during your stay. Thank you for your review and we hope to provide you with a better experience in the future. Sincerely, Mark Cherry GM

10/10 Excellent

JOANNE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice and quaint place to stay in.
Stayed 1 night in Dec 2023
Response from GM on Dec 11, 2023
Dear JOANNE,Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again.Best,Mark CherryGeneral Manager

10/10 Excellent

Zakiya

Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
This is a very nice hotel. However, they do charge for everything (internet, parking, breakfast).
Stayed 3 nights in Nov 2023
Response from GM on Dec 7, 2023
Dear Anonymous,We are so glad that you enjoyed your stay with us. We do provide free internet to Bonvoy members for qualifying stays; it's free to join. We appreciate your feedback and hope to host you again.Best,Mark CherryGeneral Manager

8/10 Good

Vania

Stayed 1 night in Dec 2023

8/10 Good

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Susan

Traveled with family
The property is overpriced for what it has to offer. I also think a charge for overnight parking is unnecessary, it’s a big parking lot and no other close by businesses.
Stayed 2 nights in Nov 2023
Response from GM on Dec 5, 2023
Dear Susan,We appreciated having you as our guest; I am sincerely sorry you did not find us to be a good value. We aim to exceed guests' expectations, so I regret we disappointed you. Thank you for taking the time to share your review. We would love another opportunity to impress you on a future stay.Sincerely,Mark CherryGeneral Manager