Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Beach

Posted Aug 16, 2015
Pros: Accommodation to my family with towel situation
Cons: Free washing and drYing machines
Location: Not close to street but close to restaurants
Clean room, friendly staff wished it's close to the beach
Comment from EPC
Aug 31, 2015 by Michelle, EPC
Dear Beach, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, MichelleH
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2015
Everything was great except the water pressure in the shower was horrible
Comment from EPC
Aug 31, 2015 by MichelleH, EPC
Thank you for taking the time to share feedback on your recent stay with us. We apologize for the low water pressure which hindered your experience. We will share your concerns with our maintenance team and hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your comfort and satisfaction.
Comment from EPC
Aug 31, 2015 by MichelleH, EPC
Thank you for taking the time to share feedback on your recent stay with us. We apologize for the low water pressure which hindered your experience. We will share your concerns with our maintenance team and hope you will return to stay with us the next time you are in the area so we may better demonstrate our commitment to your comfort and satisfaction.
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Nice Hotel

Posted Jul 24, 2015
This was a nice hotel close to lots of restaurants and shops. Not far from a Sawgrass Mall. The best part was the amazing breakfast that was included in the stay. So delicious. The rooms were nice and spacious. A litte bit of a weird odor but not unmanageable. I would stay again.
Comment from Hotel Management
Jul 28, 2015 by Michelle, Hotel Management
Dear Valued Guest, We are so happy to hear that you enjoyed our services here at Holiday Inn Express Pembroke Pines. Thank you for all the wonderful comments regarding our Staff. I will certainly share your feedback with them, to let them know the great job they are doing. We look forward to seeing you again on your next trip to the area. Best regards, MichelleH
4 out of 5
Recommended
for Everyone
by A verified traveler from Fremont, CA

Nice hotel within a short drive to the beach

Posted Jul 9, 2015
Clean hotel with a staff for the most part nice and courteous. The room nice and clean, but I think the bathroom need a little touch and didn't care much for the towels condition. They need to replace them. I even found one with a hole and I ask for a different one, and still got a rugged kind of. The rest is good.
Comment from Hotel Management
Jul 13, 2015 by MichelleH, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, MichelleH
3 out of 5
Recommended
for Couples
by A verified traveler from Houston, TX

Nice Comfortable Hotel!

Posted Jul 5, 2015
Pros: Location and how clean the room was.
Cons: Better signs, that would make it easier for someone to find the hotel, as it is located behind a dealership.
Location: Everything!
Pleasant experience overall. Room was very clean and the location is very accessible to all major roads.
Comment from Hotel Management
Jul 7, 2015 by MichelleH, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, MichelleH
4 out of 5
Recommended
for Everyone
by A verified traveler from FL

Peaceful location.

Posted Jun 16, 2015
Had to change rooms due to a/c issues on arrival. Next room had musty odor, perhaps from carpet, improved with a/c. Thanks.
Comment from Hotel Management
Jun 18, 2015 by MichelleH, Hotel Management
Thank you for choosing Holiday Inn Express Pembroke Pines I am sorry for the problems you encountered with our staff. I am glad I was able to take care of the situation. Thank you for the review and we look forward to seeing you again on your next trip to the area. Best regards, MichelleH
4 out of 5
Recommended
for Couples
by Timothy from Miami

Get away

Posted May 25, 2015 on Hotels
I needed to get away with my wife.
Comment from Hotel Management
Aug 1, 2015 by Michelle, Hotel Management
Hi Timothy, We were happy to hear that you chose our hotel for your getaway with your wife. Thank you for the review and look towards your next getaway. Best regards, MichelleH
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted May 8, 2015 on Hotels
5 out of 5
Recommended
for Families
by Carlos from Tampa

Nice hotel, near the highway, clean rooms!

Posted May 8, 2015 on Hotels
I love this hotel. It is near the highway, very clean, and the rooms very comfortable. The check in took no more than 7 minutes. The beds are nice! Breakfast could be better, but I am not complaining. It filled me up! This is my 3rd time at this hotel. Every time I go see family, this is where we stay.
Comment from Hotel Management
Aug 1, 2015 by Michelle, Hotel Management
Hi Carlos, Thank you so much for your 5 Star review and also for being our repeat guest. We love the fact that we are your hotel of choice while staying in the Pembroke Pines area. We hoe to see you soon. Best regards, MichelleH
5 out of 5
Recommended
for Personal Event
by Rakesh from Jersey City

Great stay

Posted May 8, 2015 on Hotels
I stayed for two nights. The hotel was nice and clean with friendly staff. Will definitely stay again. Complimentary breakfast was a plus.
Comment from Hotel Management
Aug 22, 2015 by Michelle, Hotel Management
Dear Rakesh, Thank you for choosing Holiday Inn Express Pembroke Pines and sharing all the great comments you had about our Staff. I will definitely share your feedback with them. I do believe we have amazing people working for us. We take great pride in trying to always exceed our guests' expectations. Thank you again and we look forward to seeing you again on your next trip to the area. Best regards, MichelleH