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I stayed in room 410, and I don't think the bathroom has been cleaned properly in a long time! The toilet was filthy down the sides with poop that had been there for a long time. The shower walls were also very dirty, and the room floor as well.
Brian
Stayed 2 nights in May 2023
Response from Kellyni Rocha on May 23, 2023
Dear guest,We would like to thank you for your evaluation, which has been forwarded to our management team for analysis and appropriate actions. We were really surprised by your comments, considering that Beira Mar Hotel works with strict quality standards regarding hygiene and cleanliness of the apartments, which are individually inspected before the entry of each guest. Unfortunately, there was no communication from you to our team during your stay, so that the necessary measures could be taken, as we are always available to correct any flaws in the apartments. We sincerely apologize for the inconvenience and hope to be your hotel choice next time you come to Fortaleza, so I remain at your disposal at a next opportunity. Kind regards,Kellyni Rocha Service Manager
10/10 Excellent
Francisca samya
Traveled with group, Business traveler, Traveled with family
Hotel maravilhoso, irei voltar mais vezes. O café da manhã é bem sortido, os funcionários sempre prestativos, eu tenho uma filha de quase 3 anos e o espaço de playground pra ela brincar e o copa baby pra eu preparar o leite da mesma, lavar utensílios , etc. pra mim é o diferencial, eles pensam em todos os estilos de pessoa, vai do lazer em família a uma hospedagem solo.
Very comfortable stop over! Great pool and luxurious rooms!
Amy
Stayed 1 night in Aug 2022
8/10 Good
Jeremy
Business traveler
Apr 7, 2022
Liked: Cleanliness, staff & service, room comfort
Stayed for business, but better for vacation
Beira Mar Hotel is an ideal location in the newly renovated beach area. Although I was here for business, I wish I were here for vacation. It’s great for anyone who loves to relax at the beach and have all the conveniences of a hotel nearby.
Café da manhã com poucas opções e no geral não me agradou o que foi oferecido, café então nem se fala não dava pra tomar de tão ruim.
Quartos com Lençóis e não cobertores, a cama um pouco desconfortável.
This is an excellent hotel! The price beats other hotels on Beira Mar, the facility is clean and comfortable, the staff attentive and the location excellent (Uber and taxis very accessible) I've stayed in this hotel more than 40 times over the years and always choose it even when 5-star hotels are available. Though only a 3-star, its value easily outranks a 5-star! You won't go wrong by staying at Hotel Beira Mar!
I showed authorisation that my grandson of 13 can travel with me. reception said this probably was not sufficient to stay in the hotel.
rather ridiculous
I travel often to Fortaleza and have consistently chosen Hotel Beira Mar as my preferred hotel since 2004. I've stayed in many hotels on the Beira Mar beach front and this one, without exception, though technically a "lesser" hotel compared to the big ones, is a head and shoulders above ALL the competition. The staff is amazing, the facilities very much up to "American" expectations, the location is excellent (both visually and logistically), and the breakfast buffet is phenomenal! The staff and management are long-termers and they carry their excellence consistently through the years. You cannot go wrong staying here!
Very close, nearly in front of actually, to the artisan market that is open nightly on Beira Mar. The room and common areas were tidy and well kept with comfortable furniture and plenty of space. Each room has its own AC unit that was strong enough to keep the room temperate, even when it is 90 degrees outside. The ocean facing rooms have privacy glass that allows you to see out, but keeps others from seeing in. Complimentary breakfast was filling and typical of Brazilian breakfast fare. Hotel front desk staff spoke English as well as Portuguese. Ample parking in a self service parking garage at the back of the hotel (protected by security and an automatic door)
Nice hotel, great very professional and smoky stuff st the reception - check-in was very quick and nice. Clean room, location is perfect. For Brazilian hotels average standard I should say this hotel is amazing! Also one of the best I stayed in Fortaleza.
The place is OK. Service at check in was the best part of my stay. My room was on the small side, with a view to a side street. The pool was very small for a 4* hotel and breakfast was average by brazilian standards. It had fruit and juices and decent bread... but nothing to write home about.
My wife and I have traveled often. We have stayed at the Beira Mar on three seperate ocassions in the past 5 years. This was the WOREST experience we have had. For 5 days we stayed in room that was the size for a single bed,yet they had put a double sized bed in the room. In order to get from side of the bed to the other you had to shuffel side ways to reach it. The space of the bed to the counter at the end of the bed was less than 8 inches. You can only imagen the size of the room. When we asked to be moved the desk personal said all the rooms were taken. The air-conditioner was bed level so at night you had this flow of air in your face. Result a cold for my wife. We were also asked to Pay for the five days as we checked in. Never had this been asked of us.
Verified traveler
6/10 Okay
fred, portland Or
Jun 16, 2010
Liked: Staff & service
Disliked: Room comfort
looked much better on the web then in real life
The only time I have stayed in Fortelaza so I'm not sure what to compare the hotel to. My room was clean but very dated and small. The staff worked very hard to keep guest happy and they let me check out 3 hours late due to my flight time with no problems. I would give the staff an A+. The value for what i paid and what my room looked like I would give a C.
O local é excelente, café da manhã bom. A única coisa que não agradou é o acesso à porta de entrada ser por alguns degraus de escada e não ter rampa e nem um funcionário para ajudar na subida das malas.
Gostei da estadia. Mas gostaria de apontar algumas observações. As toalhas estavam sujas de batom, o ar condicionado com vazamento, tinha um vazamento na ducha do banheiro, e quanto as opções de café da manha deixou a desejar. Alimentos não frescos, já estavam ali prontos algum tempo. Tirando isso foi muito bom. Recepcionista muito atenciosa e prestativa, e muito flexível. Só alguns pontos que podem ser melhorados. Desde já muito grato!
Experiência muito satisfatória. Quarto conforme anunciado, ótima vista, muito limpo, tudo funcionando perfeitamente. Excelente localização e atendimento perfeito. Café da manha muito variado. Recomendo.
Otima localização, otimo atendimento pelos funcionarios, bom cafe da manha, wifi razoavel, quarto de tamanho razoavel, pouco espaço para malas, cortinas antigas, toalhas algumas ja gastas, TV estava deconfigurada, banheiro pequeno com bancada pequena , chuveiro ruim, de bom no banheiro só o secador