Ratings based on 165 Verified Reviews

4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Wayne, IN

Great hotel for small Frankfort, IN

Posted May 13, 2017
Had a great overnight stay here. Fantastic breakfast and staff was very courteous. The only reason I didn't give 5's across the board is because there were a few things I would change. My room was clean, but however the sheets kept popping off the mattress so that would be better if it was fixed. The tv channel I watched had some glitching not sure if that is provider related or the hotel. For what I saw of the facility is kept very clean and up to date. I would stay here again, but a few things that could be improved for an increased stay.
Comment from Hotel Management
May 17, 2017 by Kat K, GM, Hotel Management
Thank you for taking the time to tell us about your stay. We appreciate the wonderful comments, and I have notified housekeeping about the sheets and maintenance about the TV so we can have our service look into the glitching. Your comfort is our top concern and we will address these post haste. Once again thank you for the wonderful comments, and we look forward to seeing you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2017
Nice, clean hotel, pool was out of order and we were supposed to get a call but did not. Switched hotel for next night.
Comment from Hotel Management
Mar 19, 2017 by GeneralManager, Hotel Management
I am so sorry you did not receive a call regarding the pool. I can only apologize for directions not being followed, as I had left specific instructions to call everyone and let them know the pool was unavailable, and to keep doing it until the paint dries. We are expecting the paint to be fully cured by Tuesday night and open for business again on Wednesday. Again, I am so very sorry the communication broke down and we did not let you know ahead of time.
4 out of 5
by A verified traveler

Quiet and restful

Posted Feb 18, 2017 on Hotels
It was a good option for the peaceful setting. Property needed some TLC but overall we really enjoyed the weekend.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you for taking the time to review us, we really appreciate it! Also, thank you for letting us know we need to pay better attention to the details on our property. I'm glad you enjoyed your stay with us, and I hope we will see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2017
Nice hotel, room could have been cleaner, shower curtain and bedskirt especially
Comment from Hotel Management
Jan 27, 2017 by GeneralManager, Hotel Management
I'm so very sorry the cleanliness of the room was sub par. We are holding our housekeeping meeting this Friday and I will be sure to bring up your concerns so this is not repeated in the future.
5 out of 5
by A verified traveler

Posted Jan 23, 2017 on Hotels
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Thank you so much for your kind review!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2017
Nice hotel, room could have been cleaner, bed skirt stained, shower curtain pretty gross but overall Hotel was clean, comfortable and the staff were very friendly.
Comment from Hotel Management
Jan 23, 2017 by GeneralManager, Hotel Management
I am so very sorry our housekeeping missed some key spots! I have shared this with my team so we can prevent this from happening again.
4 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
Thank you for taking time to review us!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2016
Very comfortable, easy to check in and out and the staff was very friendly
Comment from Hotel Management
Dec 27, 2016 by GeneralManager, Hotel Management
Thank you very much for your kind review!
5 out of 5
by A verified traveler

Posted Nov 25, 2016 on Hotels
Comment from Hotel Management
Dec 24, 2016 by General Manager, Hotel Management
Thank you so much for your kind review! We look forward to seeing you again. Sincerely, Team Frankfort
5 out of 5
by A verified traveler

Posted Nov 19, 2016 on Hotels
The hotel was nice! Frankfort doesn't have much to offer though.
Comment from Hotel Management
Dec 24, 2016 by General Manager, Hotel Management
Thank you so much for your kind review! We look forward to seeing you again. Maybe the next time you're through, our little town will have grown some more attractions. :) Sincerely, Team Frankfort