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Property in disrepair and unhygienic conditions.
Mattress and pillows were uncomfortable.
Alex
Stayed 1 night in Mar 2024
Response from Parth Patel on May 4, 2024
Hi Alex,We sincerely apologize for the unsatisfactory experience you had during your stay with us. It's disheartening to hear that the condition of our property fell short of your expectations and that you found it to be unhygienic. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we failed to meet that standard during your visit.We take your feedback seriously and will immediately address the issues you've mentioned regarding the condition of our property and the comfort of our mattresses and pillows. Our guests' comfort and satisfaction are our top priorities, and we're committed to rectifying these shortcomings to ensure a better experience for future guests.We truly appreciate your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay. If there's anything else we can do to address your concerns or if you'd like to discuss your experience further, please don't hesitate to reach out to us directly. Your satisfaction is important to us, and we would love the chance to make things right.
Very clean, bed was comfortable, plenty of pillows.
The only con is the walls are a little thin so we could hear the people in the rooms on either side of us.
We thought the room was very nice. We had a king size bed and there was a couch in the room with a bar sink. The only criticisms I have are both the door to the room and the bathroom door appear to be broken, they still lock but the wood around is damaged and there are spots on the floor like it was not cleaned. I would stay here again if I’m back in the area though.
nicest place we had stayed in our trip from dallas to sedona and back via fredricksburg and the least expensive! quite, easy, room had sofa, fridge, bar sink and microwave, all good!
Hair on the shower wall, debris on the floor, poorly painted wall and/or started painting and didn’t finish. Plug covers hanging from the wall. Cost $190.97 for 1 night… don’t recommend
Dear Nancy,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
8/10 Good
Elizabeth
Traveled with group
Jul 31, 2023
Liked: Property conditions & facilities
Elizabeth
Stayed 1 night in Jul 2023
Response from Parth on Sep 6, 2023
Dear Elizabeth,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Veronica,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
6/10 Okay
Stephen
Traveled with partner
Jul 13, 2023
Liked: Cleanliness, staff & service
AC did not remove humidity or get cold. Uncomfortable night. Will mot stay here again.
Stephen
Stayed 1 night in Jul 2023
Response from Parth on Sep 6, 2023
Dear Stephen, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you encountered some issues with the A/C. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Dear Alfred,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Room was clean and spacy. The pool area was not clean. There was something in the pool area that kept biting us, don't know what, not mosquitos. Other than that very quiet, safe and clean rooms.
Claudia
Stayed 1 night in Jul 2023
Response from Parth on Sep 6, 2023
Dear Claudia,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay and sorry that you encountered some issues with your pool. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
The lady that checked us in was great. Convenient The rooms need a deep cleaning. The floor boards were dirty. something rolled under the bed and we moved it to get it. They have not cleaned under there in years.
Big room great price
I like the new over the sink mirror/lights this and other hotels have moved to: backlit mirror makes putting on makeup more comfortable… less like staring into the sun.
Dear Stephanie,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the hotel clean and comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Great rate. Clem updated room. Free breakfast-cereal/fruit/coffee juice yogurt
Sherry
Stayed 1 night in May 2023
Response from Parth on May 21, 2023
Dear Sherry, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.
Nice large room with a separate living area with TV. Clean!
The breakfast offerings included eggs and sausage as well as the normal cereal and waffles. The breakfast area was well cared for.
The only suggestion to management would be to do a little paint touch up for nick's etc.
Norma
Stayed 1 night in May 2023
Response from Parth on May 17, 2023
Dear Norma, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. It is always a pleasure to receive positive feedback. I am particularly pleased that you had a great experience here in Fredericksburg. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Candyce, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. It is always a pleasure to receive positive feedback. I am particularly pleased that you had a great experience. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Dear Iris, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. It is always a pleasure to receive positive feedback. I am particularly pleased that you had a great experience. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Parth Patel
8/10 Good
Oscar
Apr 10, 2023
Oscar
Stayed 1 night in Apr 2023
Response from Parth on May 8, 2023
Dear Oscar, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. It is always a pleasure to receive positive feedback. I am particularly pleased that you had a great experience. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
It was pretty good. It has great address, close to main street.
Manuel
Stayed 1 night in Apr 2023
Response from Parth on Apr 4, 2023
Dear Manuel, Thank you for contacting Days Inn regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of Days Inn for your lodging needs, and we hope to welcome you again in the future.
I got there Friday, used my entry one time. They said they would try to replace door batteries while I was away Saturday. It wasn’t done. I couldn’t leave to do anything,the simplest thing such as getting a soda pop, cause I couldn’t shut my door. How was I supposed to be eat supper? I don’t think they know how incredible inconvenient that was!
Russell
Stayed 2 nights in Mar 2023
Response from Parth on Mar 31, 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
We traveled with our 2 dogs and with this being a pet friendly hotel which was great but there was no place on the property to walk them where there was grass. The rooms were very nice and clean. Overall the stay was enjoyable.
RONALD
Stayed 1 night in Mar 2023
Response from Parth on Mar 31, 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.
Updated room that we got and very clean, soft fluffy comforter! Everything worked as it should. Nice water pressure and we could actually change the water pressures on the shower heads. We had 2tvs with HBO, direct tv.
There was a pocket door for the bathroom and it had damage on the bathroom side.
Gloria
Stayed 1 night in Mar 2023
Response from Parth on Mar 27, 2023
Dear Gloria, Thank you for contacting Days Inn regarding your recent experience. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We sincerely appreciate your feedback and choice of [BRAAND} for your lodging needs, and we hope to welcome you again in the future.
The room was dirty and run down. The door to the bathroom was literally falling off the hinges.
AMY
Stayed 1 night in Mar 2023
Response from Parth on Mar 21, 2023
Dear Amy,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that had a bad experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Suites Fredericksburg. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.