Seasonal outdoor pool

Reviews of Americas Best Value Inn Hanford

2 out of 5
Americas Best Value Inn Hanford
918 E Lacey Blvd, Hanford, CA

Reviews

5.6
Rating 10 - Excellent. 41 out of 337 reviews" "
Rating 8 - Good. 63 out of 337 reviews" "
Rating 6 - Okay. 86 out of 337 reviews" "
Rating 4 - Poor. 54 out of 337 reviews" "
Rating 2 - Terrible. 93 out of 337 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Disliked: Cleanliness
The pool didn't pass inspection.
Stayed 2 nights in May 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Mar 2024

8/10 Good

Cindy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice
Stayed 1 night in Feb 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
The place was dirty and not very inviting. Had to walk back to the night desk 3 or 4 times because my key didnt work. Dont stay here!
Stayed 1 night in Mar 2024
Response from Guest Relations on Mar 17, 2024
Dear Robert,Our sincerest apologies for any issues you had with your room key. We will be sure to look into this issue and ensure it is corrected so that it is not a continued experience. Your feedback is appreciated. Should you travel back this way again, we hope to welcome you back and show you a more enjoyable stay that meets all expectations.

4/10 Poor

JUAN

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Dean

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
1
Stayed 1 night in Feb 2024
Response from Guest Relations on Feb 19, 2024
Dear Dean,Based on your rating, we regret that you didn't have the comfortable experience we are typically known for. Please don't hesitate to let us know how we could've improved your time with us. We hope to welcome you back in the future for a better experience.

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff
Stayed 1 night in Jan 2024

2/10 Terrible

Melinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Melinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rude and says complintary breakfast they have the Lobby locked so that was a lie
Stayed 2 nights in Dec 2023
Response from Guest Relations on Dec 19, 2023
Dear Melinda,We're sorry to hear that you didn't have a good experience with us. We apologize for any disappointment with our available amenities, as well as the service received, and we will discuss your comments internally. Thank you, and we hope you will give us another chance in the future.

4/10 Poor

Melinda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Oct 2023

8/10 Good

JEFFREY

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a nice day. The rooms were clean and there's a great taco truck across the street
Stayed 1 night in Nov 2023

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you everything was good everything clean good parking area overall was pretty good
Stayed 1 night in Oct 2023

6/10 Okay

christine

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very sketchy area Front desk staff not very friendly Pretty far from downtown AC worked great
Stayed 2 nights in Oct 2023

2/10 Terrible

Corey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room wasnt cleaned upon arrival, used towels all over floor, bed wasnt made, soap bar in shower was already opened and had hair from previous guest on it. worst place i’ve ever stayed at and i was only here for a night
Stayed 2 nights in Oct 2023
Response from Guest Relations on Oct 27, 2023
Dear Corey,We cannot apologize enough for your experience. This is not typical for our property, so rest assured we will double our efforts to ensure our rooms are in outstanding condition. Your feedback is greatly appreciated, and we hope your future travels are pleasant.

4/10 Poor

Elias

Business traveler
Disliked: Cleanliness, property conditions & facilities
I was going to use their phone to reach the receptionist there was no phone cord . I was going to make me a cup of coffee. The machine didn’t work there was a coffee filter left in the coffee pot, the coffee pot burner was rusty. so I did not have a cup of coffee, when I got there at 3 o’clock in the afternoon, I had to talk to the receptionist through a night window. The lobby was closed , on a good note there was towels the bed was made the room smelt good ,the room wad vacuumed the noise wasn’t too bad
Stayed 1 night in Oct 2023
Response from Guest Relations on Oct 21, 2023
Dear Elias, While we're happy to know that the cleanliness of our accommodations and amenities impressed you, we're sorry to hear about any disappointment regarding the availability of coffee. Our team will discuss your comments internally and make improvements for the future. Thank you, and we hope to see you again soon.

4/10 Poor

FRANK

Traveled with pets
Disliked: Amenities
This place was not a great stay Staff was rude on checking in no proper paper work given at desk . Felt poorly managed and staff was rude with certain request for room . Bathroom had not light room shower In the dark , lights bulbs missing in light very poor maintenance. Sleeping comfort was very uncomfortable no proper sheets available no wifi information given if it was available. Will not recommend this stay as a first choice . Breakfast was not available like mentioned it was all around a bad stay
Stayed 2 nights in Oct 2023
Response from Guest Relations on Oct 20, 2023
Dear Frank, Thank you for your comments. We apologize for any perceived rudeness on behalf of our staff and have forwarded your feedback to our team so we can better ensure a quality experience for all of our guests. In the future, we hope for another chance to impress you.

6/10 Okay

Elias

Disliked: Cleanliness, staff & service, amenities
Nothing
Stayed 1 night in Oct 2023

8/10 Good

Jacob

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kimberly T

Stayed 1 night in Aug 2023

8/10 Good

Tina

Stayed 1 night in Aug 2023

2/10 Terrible

edgar, Hanford

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dirty.
Stayed 1 night in Aug 2023
Response from Guest Relations on Aug 10, 2023
Dear Edgar,We take our valued guests' comfort seriously, including ensuring we uphold our high-quality cleanliness standards. That said, thank you so much for bringing your concerns to our attention. We assure you that your feedback will be addressed, and we will give our property and rooms the extra care they deserve. We hope you return down the line for a better experience.

6/10 Okay

David

Traveled with partner
Disliked: Amenities, property conditions & facilities
Room was clean and adequate for a budget motel. Looks like it might have been recently redone. Area around the motel was industrial to put it nicely. We just used the room for a quick overnight stay. Arrived late, left early and the room met our needs at an affordable price.
Stayed 1 night in Jul 2023

10/10 Excellent

Julio

Stayed 3 nights in Jul 2023

8/10 Good

garica

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Chad on Jul 21, 2023
Hello,Thank You for staying with us. We hope to see you again in the future.ABVI Hanford

8/10 Good

Dwight

Stayed 1 night in Jun 2023
Response from Chad on Jun 14, 2023
Hello,Thank You for staying with us. We hope to see you again in the future.

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Holly

Stayed 1 night in Feb 2023

8/10 Good

Lloyd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at America Inn.
It was a nice lodge, it did have a fridge and a microwave which is a plus in my book. Bathtub needs a mat or something slippery, someone could fall. But nice room.
Stayed 2 nights in Jan 2023

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Chad on Jan 11, 2023
Thank You for the kind Review.

6/10 Okay

ian, Surrey

Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
I would not stay here again. When we got there, the attendant could not find our reservations, then she said her credit card machine did not work so I had to pull cash out of a ATM down the street. Not to mention, she told us at least 4-5 times not to smoke in the room (which we already knew that because we reserved a non-smoking room). The room itself had an awful smell and they tried to mask the smell by putting in a plug in which made it worse. The bed mattress had holes in it and the carpets were dirty. I don't even know if they actually changed the sheets because we found hair on it. The bedsheets were rough like paper. Do yourself a favor and find another hotel to stay at.
Stayed 1 night in Nov 2022
Response from Chad on Dec 2, 2022
We are very sorry for the inconvenience this stay has caused you. Please know we take this very seriously and everything will be dealt with swift action.Thank You

6/10 Okay

Meredith

Traveled with family
Liked: Cleanliness
Not friendly
Stayed 1 night in Sep 2022
Response from Chad on Oct 2, 2022
Thank You for the review and please let us know how we can improve.

6/10 Okay

Jesus

Traveled with family
Disliked: Staff & service
Stayed 2 nights in May 2022

10/10 Excellent

daniel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Property is located in a quiet place that I was able to get my rest and it was 10 minutes away from the place I was working.
Stayed 2 nights in May 2022

8/10 Good

David, Fontana

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

6/10 Okay

Amelia

Business traveler
Disliked: Amenities
Place was clean but there was a lady smoking outside next door and all the smog was getting inside even if the they said it was not smoking rooms. Noise till 2 in the morning someone has a party in the room music so loud. Couldn’t sleep at all.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
U get what you paid for .
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jun 2021

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and comfortable, except for noisy a/c.
Check-in was challenging; the motel DID NOT HAVE MY RESERVATION. When I showed them the print-out of it, they had a room and honored the rate on the acknowledgement. Room, and grounds, were spectacularly clean, especially for an older facility. Air conditioner was effective but far too loud to permit sleep. With it off, excellent light-blocking drapes and absolutely comfortable bed made sleep easy, pleasant, and fully refreshing. As in better older motels, there was a good work table, two comfortable side chairs, a floor lamp for good reading light, and refrigerator, microwave, and in-room coffee. I definitely would stay at this place again; hopefully in a room with quieter air conditioning.
Stayed 1 night in May 2021

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Looking at the property from the outside it looks as if there was a fairly recent face-lift. Looking inside the room it appeared up dated, but when you really look, the job was done cheaply, or with semi-skilled labor. It was a let-down from what was expected by looking at the photos on-line.
Stayed 1 night in Apr 2021

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They have bed bugs. The woman at the front desk is horrible with customers the tv don’t work don’t stay here it horrible and disgusting
Stayed 2 nights in Feb 2020
Response from Guest Relations on Mar 5, 2020
We work hard to ensure that everyone who stays with us is able to relax and find comfort in their room, so we would like to apologize for the inconvenience with the TV and the presence of unwanted guests. To ensure we uphold our commitment, we have addressed your concerns with our pest control and maintenance team. On your next visit to the area, we hope you give us another chance to deliver quality accommodations and courteous service.

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Flor M.

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and I had no issues with the room. I dealt with front desk folks once or twice and it was pleasant. WiFi was horrible, and the street noise was at times a bit too loud.
Stayed 3 nights in Feb 2020