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Reviews of Motel 6 Fresno, CA - Blackstone South

2 out of 5
Motel 6 Fresno, CA - Blackstone South
4080 N Blackstone Ave, Fresno, CA

Reviews

6.2
Rating 10 - Excellent. 166 out of 699 reviews" "
Rating 8 - Good. 137 out of 699 reviews" "
Rating 6 - Okay. 118 out of 699 reviews" "
Rating 4 - Poor. 88 out of 699 reviews" "
Rating 2 - Terrible. 190 out of 699 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Ollie

Disliked: Amenities
Dog poop on Walk Way
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Ollie, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

8/10 Good

Ollie

It's good stay to your self
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Ollie,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 Poor

Tasha

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alot of noise and traffic all night. Asked for towels and I got them 3 days later after I requested for them again. No Ice or soda machine.
Stayed 11 nights in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Tasha,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 14, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Cora

Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst motel I've been at. This motel is behind locked gates, wish I had seen photos of the real property, I'd never have booked this. I wouldn't stay here for free - for real! Expedia, PLEASE TAKE THIS OFF YOUR LIST!
Response from Front desk on Mar 12, 2024
We are very sorry for the inconvenience faced by you at the property. Guests have access to the property 24 hours when they are registered at the property. And for the safety and security purposes we have the gates which opens ups when you. tap your card anytime. We would be happier to serve you better in our near future.

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Yinjia

Stayed 1 night in Nov 2023

6/10 Okay

Valentina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
There are many cockroaches in the room. The area does not look very good. Parking is free, fenced, but in the parking lot there were many cars with windows or no windows. Of the advantages: there is a microwave in the room.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Valentina,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Myrna

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Seems to be more of a halfway house than a motel. Lots of homeless & professionals women workers
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Myrna,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Miguel A

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities
The there was what appeared to be mold in the tub/shower. Also the tub floor had several areas that were stained. The toilet paper holder was pulled out from the wall and almost hanging there. The mattress was worn out and should have been replaced long ago. The ice machine was inoperable. I complained to the desk clerk about and I was told that it had been that way for a long time because people were always breaking it. I have stayed at Motel 6 many times over the years and I can't remember ever having a room that was so poorly maintained. The motel is the Motel 6 Fresno CA on Blackstone. The room number is 121.
Stayed 1 night in Oct 2023

4/10 Poor

Jeffrey J

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty loud and felt unclean.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Jeffrey,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

mandi

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
could not find reservations still charged full amount
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Mandi,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 Terrible

Annmarie

Stayed 1 night in Sep 2023

10/10 Excellent

Kristi

Stayed 1 night in Sep 2023

2/10 Terrible

Michael, Eugene

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in one of the sketchiest areas in Fresno. The room was old, run down, and smelled a bit off. All of the controls on the A/C were long since rubbed off and were written back in with magic marker. The room was next to one of the staircases, and other guests were talking loud, making noise, etc. well past 3AM. No microwave, no fridge, no coffee maker, the ice machine was broken, trash all over. I should have eaten what I paid for this place and stayed somewhere else. My advice is to avoid any of the motels on Blackstone Ave., i.e., close to Hwy 41.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 14, 2023
Hi Michael,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

kantapong

Stayed 1 night in Aug 2023

10/10 Excellent

Alex

Great service
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 30, 2023
Hi Alex,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Carl

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tried 2 nonsmoking rooms but both reeked of smoke. The walls of one room showed severe damage that had only been patched up. From the outside you could see a long crack in the wall from floor to ceiling
Stayed 3 nights in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Carl,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

4/10 Poor

Russell

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy dirty
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Russell,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 Excellent

Arturo

Business traveler
Stayed 1 night in Aug 2023

2/10 Terrible

Thai

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room too dirty Bed too old, spring already out
Response from Brand Experience Team on Aug 9, 2023
Hi Thai,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 Poor

Romer

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth your penny.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on Aug 9, 2023
Hi Romer,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Sandra

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Unruly ppl living there that make noise all night long. Flies in the room that you can't get rid of. Dog poop throughout the property. Lumpy mattress. Needless to say we had an awful experience at this Motel 6. Do not bother staying here!!!
Response from Brand Experience Team on Aug 2, 2023
Hi Sandra,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Ilana Ungerman

Disliked: Cleanliness, property conditions & facilities
Worst motel. Not clean. Avoid.
Response from Brand Experience Team on Aug 2, 2023
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Ismael David

Stayed 1 night in Jul 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
good motel
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jul 6, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

melissa

Stayed 1 night in Jun 2023

2/10 Terrible

Michael

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a good atea, dirty and unsafe
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jun 16, 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

2/10 Terrible

Carrie

Disliked: Cleanliness, property conditions & facilities
Horrible place
Stayed 1 night in May 2023
Response from Brand Experience Team on Jun 7, 2023
Hi Carrie,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Felix

Stayed 1 night in May 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2023
Response from Brand Experience Team on May 16, 2023
Hi Sabrina,Thank you for positively rating your stay!!Lilith#Team6

8/10 Good

Dolores

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
They have no microwave to warm up food
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on May 10, 2023
Hi Dolores, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Arely

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Thank you for this service
The staff at this hotel, very kind and supportive. I’m slightly disabled, and they helped me with my needs. I come through Fresno twice a year and I will definitely continue to use motel six
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 25, 2023
Hi Anita,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty, smells, unsafe, avoid at all costs….look elsewhere
Response from Brand Experience Team on Apr 25, 2023
Hi Billy,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Cristina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So I was moved room from room the first room I was in was sticky and stunk the second room I went to was kind of sticky and the air conditioner did not work and the toilet did not work
Stayed 1 night in Apr 2023
Response from Brand Experience Team on Apr 17, 2023
Hi Cristina,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

PAUL

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drugies, prostitutes, criminals living on site. Talking, yelling, running around all night. I arived at 5:30 pm and had to wait for my room to be "cleaned", everyone has there own opinion of clean. Property extremely run down, broken down, one area had a fire that still has not been repaired. NO amenities I mean zero amenities. Sleep in your car, under a bridge, anywhere but this DUMP. STAY AWAY, NO RUN AWAY
Response from Nancy Y. on Apr 13, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Bibek

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was moldy.. the sheets were dirty.. the towels still had hair on them…
Stayed 1 night in Apr 2023
Response from Nancy Y. on Apr 13, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

Dolores

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled awful and there way to many roaches
Stayed 1 night in Mar 2023
Response from Nancy Y. on Apr 13, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Inyoman

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't just filthy. They don't even bother to cover the graffiti in the rooms. Gave me the wrong wifi password. Sent me to the back of the building when my room was right above the office.. in the front. Cops are there everyday. The rooms are just trashed!!
Stayed 2 nights in Mar 2023
Response from Nancy Y. on Apr 13, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Deanna

Liked: Staff & service
The staff was very pleasant and easy to work with. The rooms were fairly clean, although the floors were very dirty. There are a lot of homeless around the area and a lot of people loitering around the hotel. I’ve had random people knocking on my door.
Stayed 4 nights in Mar 2023
Response from Brand Experience Team on Apr 4, 2023
Hi Deanna,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

4/10 Poor

Rob

Disliked: Cleanliness, property conditions & facilities
Check in time was 3 p.m. and when I arrived my room was not ready. The guy at the front desk told me it would be 30 minutes and to come back. I went out to my car and waited patiently and returned to the front desk after my 30 minutes was up. Seems my room wasn't ready but he called him house keeper and there was another room ready but the TV did not work. I told him that is fine and that I was short on time. I asked him if it was downstairs and he confirmed that it was. Once I drove through the security gate I noticed it was on the second floor. So I was a bit bummed out but it was not on the first floor as discussed. After getting settled in I was glad to see that the house keeper did a decent job of cleaning. I also noticed immediately that I did not get a non smoking room. Even the disinfectant used to clean the room could not hide the smell of smoke in the room. The ashtray next to the TV pretty much summed it up and confirmed it was a smoking room. I also noticed the cable to the TV was not plugged in. The TV is mounted to the wall and I was not able to connect the cable. The condition of the room was pretty beat up and there will be some maintenance issues to be addressed. The bath tub had what looked like cigarette burn marks on the tub but it I was not sure since there was rust. The floor where the tile and tub meet was really bad and will need to be addressed. ran out of room to type. I know better now, would stay at the Motel 6 one block down next time
Stayed 1 night in Mar 2023
Response from Brand Experience Team on Mar 29, 2023
Hi Rob,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2023