My mom and I stayed here two nights on our recent Ireland trip. When we checked in and went to our room, the door was unlatched, but I could see they were cleaning. I went in and called to make sure it was empty. The beds were made, so we went in and set our things down. I went in to use the restroom and there were dirty towels hanging on the rack. It also appeared that the floor had not been swept in the bathroom. I went out and the cleaning lady assured me everything else had been cleaned and gave me fresh towels. The rooms were ok, but there was SO much noise from the other rooms and especially the hallway, being awoken by a group of young girls down the hall after the pub at 1am. The room itself seemed clean, but the hallways were laid with red carpet that was visibly dirty all along the hallway and the doors and walls were marked and chipped.
That being said, the location is very central in Galway and the staff at the front desk was very helpful.
Overall, I probably would not stay here again.