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Reviews of The Arches Hotel

3 out of 5
The Arches Hotel
Claregalway Village, Galway

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 24 reviews" "
Rating 8 - Good. 11 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 3 out of 24 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay##
Have visited this hotel before to enjoy food&bervagaes and decided to stay for new years eve a tribute band was playing fabulous rooms spacious"lovely menu" spotless" above all with out the staff it would lose its appeal they make it 'will be back &value for money.
Stayed 1 night in Dec 2017

8/10 Good

cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good just the noise at the front of the hotel as we were in the front.of it one had steak dinner it was fabulus other rwo had chicken goujons which was pinkwhen we were eating it so we didnt eat much of the dinner have been staying there before and food was lovely really enjoyed it
Stayed 1 night in Oct 2017

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
We stayed one night here.. it was in a conveinient location and easy to find. We had a great supper here as well as breakfast!
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean very good breakfast included. Internet excellent! Was some road noise in room
Stayed 1 night in Sep 2017

6/10 Okay

James, London

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Convenient Hotel for Clarecastle Area
What could have been a positive experience was spoiled by the shock of a dirty toilet. Also surprised by lack of any printed material in the room both relating to hotel facilities and places of interest in the locality.
Stayed 1 night in Aug 2017

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arches hotel is 10km from Galway city. We needed an overnight stay for an early hospital appt and this accommodation met our needs. Staff friendly and food was adequate.price was reasonable for 2 persons. Good sized room we have stayed in this hotel previously and would stay here again
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great service and an amazing breakfast. The room for families was very large and we loved the set up. The only negatives were the lack of air conditioning and we were near a very noisy street.
Stayed 1 night in Jul 2017

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Brilliant hotel for a family break, everything we needed in our bedroom and the food was fantastic in the restaurant. Breakfast served until 11 which was an added bonus. Would definitely recommend, has everything you need, clean comfortable bedrooms, comfortable beds and very friendly staff.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room.. very nice breakfast served by very polite staff.. request a room at the back of the hotel though as the noise from the traffic out the front had me awake from 7 am!
Stayed 1 night in Jun 2017

10/10 Excellent

Karen, Ohio USA

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect getwaway
Our stay at the arches was lovely. The rooms are very comfortable and accommodating breakfast served every morning was delicious . Our room did get very warm I'm sure it was because of the unusually warm weather we were having outside .

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Great for family, with plenty of room. Staff at front desk very helpful and very friendly. Pub was terrific for breakfast. We enjoyed our stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good homely hotel
Stayed for a night before I headed for galway for a wedding must say it were just what I required staff were friendly and had a great breakfast the next morning before we set off again great value for money

10/10 Excellent

Ita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Clean and friendly hotel

2/10 Terrible

Teresa, Sligo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs!
Horrendous

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Wedding visit
Went to wedding in the locality - grand for an overnight stay

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
found the staff very friendly, large 6ft bed, lovely breakfast. unfortunately I could not stay my second night as I had to leave before planned. hope they gave my room to the next person FREE as I had it paid for and they had ample opportunity to get it ready for someone else.

2/10 Terrible

john, regular visitor to galway

Disliked: Staff & service, property conditions & facilities, room comfort
bad experience
Room v cold and although I had booked via Internet I paid on checking out. Was charged for one night instead of two even though I queried this. Got call to say they undercharged. I called to hotel to pay but they tried to charge me more. Real Fawley Towers. Chef comes on duty at 7am but has to "get things warmed up" so realistically breakfast is at 7:15am. Not ideal. Never again. Claregalway hotel methinks in future

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
2ND stay and 2ND mistake
we stayed Hereford one night last year and although disappointed at the time thought we would give the place another go......Never again! The hotel is clean and well located, the staff are ok but nothing special. Although the internet is advertised as free good luck if you can log on.....it's a total joke. Building work was underway when we stayed, at night the corridor outside of the room was very loud. Breakfast was OK, coffee stone cold when brought to the table. Many better hotels to stay in the area so one of those next time I think......am writing this review at 00:05am and can still hear objects being moved.....ridiculous!!

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

8/10 Good

Sara, Minnesota, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Suburban Hotel
Nice hotel, but just starting a remodel when I was there. The check in staff didn't do something correctly so it took an hour to sort out the pre-payment of my room when I tried to check out. Annoying as I was on a schedule for my travels today.

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Un séjour parfait avec petit déjeuner compris. Très bon rapport qualité/prix. À recommander!
Stayed 1 night in Aug 2017