Room, 2 Double Beds | Living area | LED TV
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Reviews of Downtown Motel

2.5 out of 5
Downtown Motel
208 S. Otsego Ave, Gaylord, MI

Reviews

7.2

Good

Rating 10 - Excellent. 102 out of 452 reviews" "
Rating 8 - Good. 172 out of 452 reviews" "
Rating 6 - Okay. 90 out of 452 reviews" "
Rating 4 - Poor. 57 out of 452 reviews" "
Rating 2 - Terrible. 31 out of 452 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Brittany

Liked: Staff & service
Disliked: Property conditions & facilities
Room was clean needs to be updated but other then that I’d stay there again
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Timothy

Business traveler
Liked: Cleanliness
Nice people in the office
Stayed 1 night in Mar 2024

8/10 Good

Jonathan

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Room comfort
Older hotel with large, clean, and quiet rooms near snowmobile trail. No breakfast, but walking distance to several bars and places to eat.
Stayed 3 nights in Jan 2024

8/10 Good

david

Stayed 1 night in Nov 2023

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room's decor is dated, but clean and quiet. It was a great place to stay!
Stayed 1 night in Oct 2023

4/10 Poor

Michael

Disliked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast as advertised
Stayed 1 night in Oct 2023

2/10 Terrible

GARY

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First there was no breakfast in the morning, which was advertised. I was told they just dropped it. This unit was in a remodel stage. Rust spots in the bathroom tub. Smell, two times we had to take out the trash and ask to clean towels. The personal who was responsible for cleaning the room, just didn't show up sometimes. I was told she was very unreliable. No telephone. The manager wasn't their majority the time. Mold mildew. Worst place we ever stayed. We wish, we could have got our money back and went someplace else. The last day we were there, we left sick, from the smell and odors. Sad and unpleasant place. Loud noisy throughout the night. Drunks and maybe drug dealers.
Stayed 3 nights in Sep 2023

6/10 Okay

Michael

Stayed 3 nights in Sep 2023

10/10 Excellent

john

Stayed 1 night in Sep 2023

8/10 Good

Steve

Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Traveled with family
Liked: Staff & service, property conditions & facilities
Room was dated and very clean beds comfortable great value
Stayed 1 night in Sep 2023

8/10 Good

David, Jonesville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very retro, but very clean. It is a vintage 1970s building that need a paint job outside. The rooms a small but very well maintained and very clean. We would stay again.
Stayed 1 night in Sep 2023

8/10 Good

ANN, Massillon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and overall clean, just not happy with stains on the sheets
Stayed 1 night in Sep 2023

4/10 Poor

Shaun

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no breakfast even though they say there is, the pullows are old and flat, bathrooms are tiny, super noisy all night, Would not recommend anyone waist there money here
Stayed 1 night in Aug 2023

2/10 Terrible

Gerald

I don,t know as I never checked in due to expedia error
Stayed 1 night in Aug 2023

6/10 Okay

Sheldon

Was a place to sleep.
Stayed 1 night in Aug 2023

8/10 Good

BRYON, DULUTH

Liked: Cleanliness, staff & service
It met our expectations
Stayed 1 night in Aug 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service
room ok. building so so
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disappointing stay.
We had stayed at this motel several times before in the past year and had a nice rooms. This stay was not !! The entrance door was filthy, the room had an Odor musty, old filthy filthy carpet. Odor from the a/c unit . The Mattress was old uncomfortable , sloped down on one side. The pillows were stained, flat and just old. Screws on the wall but, no pictures. The bathroom, has rust around the door frame and caulk in the tub. The vent is filthy. The microwave was dirty with food on the inside of the door. We felt like we were in a storage room thorn together for costumer at the last minute.
Stayed 1 night in Jul 2023

8/10 Good

Michael

Stayed 2 nights in Jul 2023

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Okay 2 star location
The best feature of the motel is the low cost. The mattress was passable, but bring your own pillow if possible. Have low expectations and you will be satisfied. I saw no evidence of the claimed continental breakfast.
Stayed 1 night in Jul 2023

6/10 Okay

Leroy

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
The price was the only thing we liked. I didn't know it is a 2 story bldg. it does not look that way in the picture cause i would have asked for a bottom floor room as my wife and sister are disabled, the breakfast they say they have ended up being cereal and milk no bagels or fruit as they told me, only gave us 4 pillows for 3 people and argued when i asked for 2 more ended up giving us 1 more pillow. We survived it though, would not use them again.
Stayed 2 nights in Jul 2023

8/10 Good

Sean

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Theresa L.

Business traveler
Disliked: Staff & service, property conditions & facilities
Location and budget friendly. Outside is deplorable. Room is clean but EXTREMELY outdated. Management is less than cordial. Office is very uninviting. Price was great but, condition was sorely lacking in amenities and upgrades. If budget is your goal, you'll probably be pleased.
Stayed 4 nights in Jun 2023

2/10 Terrible

fay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stained sheets and smoke smelled room!!
Stayed 1 night in Jul 2023

2/10 Terrible

scott

Traveled with partner
Disliked: Cleanliness, staff & service
The staff and no ice.
Stayed 1 night in Jul 2023

6/10 Okay

Teresa

Liked: Cleanliness
Motel was fine for an inexpensive 1 night stay. Not fancy by any means, but seemed clean, and location very convenient to downtown Gaylord. The mattress and pillows were not great quality. I did like that rooms have a mini-fridge (used it) and microwave (did not use this trip).
Stayed 1 night in Jun 2023

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
At the turn-in from the street to the parking area, the sign says "squeaky clean" -- and it was. Water pressure in the shower was also good. From check-in Saturday to check-out Monday morning, the room was quiet.
Stayed 2 nights in Jun 2023

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Douglas

Liked: Cleanliness
Stayed 2 nights at this property. This is an older motel located within 2 blocks of downtown Gaylord. Dining and shopping are easily accessible. My room appeared to be recently renovated and very clean. Breakfast is nothing more than coffee, cereal and bagels. Only one step above nothing at all. For the price, a decent place to stay for 1 or 2 nights.
Stayed 2 nights in Jun 2023

6/10 Okay

Troy, PINCONNING

Business traveler
Disliked: Property conditions & facilities
I have a difficult time understanding an Indian accent. Even worse when person is behind glass and difficult to even hear. No breakfast until 7am is unacceptable. Many people staying here are working. Not really a vacation type hotel. Many will leave before 7am. Maybe that is done intentionally to save a little food. Doesn’t seem like it would take much effort to put out a continental breakfast at 6am. Thin walls. Easy to hear neighbors.
Stayed 1 night in Jun 2023

10/10 Excellent

Tracee

Liked: Cleanliness, staff & service, property conditions & facilities
Front staff on check in was kind and even made a joke when i said it was just me. Her reply was "so three then, me,myself and i?" I thought that was super cute. Walking sistamce to downtown where there was music, food and stores. I asked for a 2nd story room furthest from the busy road and thats exactlt what i got, so that was perfect! Its a dated building, but the room was pleasant and clean and the price was perfect.
Stayed 1 night in Jun 2023

6/10 Okay

yeshwanth

Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Stayed 1 night in Jun 2023

10/10 Excellent

Danny, GAYLORD

Stayed 1 night in May 2023

6/10 Okay

Bill

Traveled with partner
Disliked: Staff & service, amenities
Staff was not friendly. We asked for an extra coffee packet and after the staff rummaged through several drawers said the housecleaning personnel handled the coffee packets. Very lame. As it turned out it didn't matter too much....the coffee pot was discusting. The unit was marginally clean with towell and closet fixtures falling out of the wall. That explains the absence of clothes hangers. We wanted the downtown location and price was desirable. We would stay again but our expectations are quite low.
Stayed 1 night in Apr 2023

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy in and out.
Stayed 1 night in Mar 2023

8/10 Good

Kathleen

Liked: Cleanliness, room comfort
Downtown Motel Gaylord
This is a bare bones motel which is expected given the price. It was very clean and the bed was comfortable but the pillows not so much.
Stayed 1 night in Mar 2023

10/10 Excellent

Karl

Stayed 1 night in Mar 2023

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice, but coffe pot didn't work
Stayed 1 night in Mar 2023

10/10 Excellent

Stephen

Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Traveled with family
You get what you pay for!
Reasonable place to stay for the money. Room was mostly clean except for the coffee pot which was unwashed!
Stayed 2 nights in Feb 2023

4/10 Poor

Justin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend.
Stayed 1 night in Feb 2023

6/10 Okay

helen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The sign out front says “squeaky clean”. Not even close. Nails in the wall where art used to be. The shower curtain was stained with red splatters, the fan had hair and mold coming out, the sink had Soap and toothpaste from previous guests, the microwave sounded like a cat stuck in a blender…a LOUD cat. The freezer was so frosted, couldn’t even put a water bottle in. The listing said breakfast, no breakfast. The listing said wifi. There was a wifi, but not one of our phones (android and iPhone) could connect. No chairs in the room, no table either no chain or latch lock. Drywall patches unpainted. Chunks of paint missing where tv used to be. The parking lot and sidewalks were solid ice. No telephone in room. Carpet and walls were filthy. Literally, sticky drips on the walls in several places. The heater was very loud. The windows looked new and were really nice.
Stayed 1 night in Feb 2023

6/10 Okay

Nicholas

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2023
Response from Manager on Jan 17, 2023
Hello Nicholas, we are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. Your feedback is valuable to us and we will strive to make improvements accordingly.

8/10 Good

ANTON

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Oct 2022