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Reviews of Baymont by Wyndham Chambersburg

2.5 out of 5
Baymont by Wyndham Chambersburg
1122 Wayne Ave, Chambersburg, PA

Reviews

7.4

Good

Rating 10 - Excellent. 207 out of 723 reviews" "
Rating 8 - Good. 236 out of 723 reviews" "
Rating 6 - Okay. 129 out of 723 reviews" "
Rating 4 - Poor. 99 out of 723 reviews" "
Rating 2 - Terrible. 52 out of 723 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Philip, Homer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed
Stayed 1 night in May 2024

10/10 Excellent

Devixon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Devixon

Liked: Cleanliness, amenities, property conditions & facilities
I like everything the only I need YouTube in the TV.
Stayed 2 nights in Apr 2024

4/10 Poor

cynthia

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia states pet fee is 15 hotel said their rate is 25. They looked it up and did make the correction. They were unable to take American Express as their contract with American Express had “expired”. Staff were nice at the front desk but the place is very outdated and dirty. Stained tub and stained carpet.
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient. Staff was friendly and welcoming. Would stay again!
Stayed 1 night in Apr 2024

8/10 Good

William, Susquehanna

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2024

6/10 Okay

Laura

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

timothy, rock tavern

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
right off i81
Stayed 1 night in Apr 2024
Response from RK on Apr 3, 2024
Thank you for staying with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RK on Apr 3, 2024
Thank you for staying with us.

10/10 Excellent

Adejoke

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this Baymont in Chambersburg! I was here a week ago and I’m back again.
Stayed 1 night in Mar 2024
Response from RK on Mar 29, 2024
Thank you for staying with us. We are glad you enjoyed your stay.

4/10 Poor

Lisa

Traveled with partner
Disliked: Cleanliness, amenities
The room itself was average. And the beds were clean and comfortable. The walls are terribly thin; could hear people next door talking and our tv was on. The problem I had was lots of mold in the bathroom. Numerous places. The ceiling in the bedroom area obviously had water damage and desperately needed maintenance. Same in bathroom. The breakfast was a joke. Nothing but boxed sausage and pre made egg circles from a box. Yes, the price was decent for the stay. So in all fairness, the part that was disappointing and unacceptable was the mold. Oh and there was hair on the shower walls and tub didn’t drain. I stood in 3 inches of water while I showered. Do not recommend unless you don’t care about the latter park of my review.
Stayed 1 night in Mar 2024
Response from Mike K. on Mar 26, 2024
We apologize for the inconvenience and will look into this immediately.

10/10 Excellent

Adejoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very clean place with comfortable beds and pillows. The breakfast was ok and the staff were amazing. It’s also a quiet area and pleasant!
Stayed 1 night in Mar 2024
Response from RK on Mar 29, 2024
Thank you for staying with us. We are glad you enjoyed your stay.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from RK on Mar 29, 2024
Thank you for staying with us.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Chy Quonda

Stayed 1 night in Oct 2023

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Clean room , spacious, warm
Stayed 1 night in Dec 2023

2/10 Terrible

Brittni

Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Mike K. on Dec 12, 2023
We apologize for the inconvenience, and will look into the issues.

2/10 Terrible

Anna

Stayed 1 night in Dec 2023
Response from Mike K. on Dec 11, 2023
We're sorry to hear that, and will look into all the issues immediately!

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very private and bed was comfortable, clean bathroom, clean sheets.

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities
I wasn't satisfied with the first room they put me in. But i was able to switch and the change was perfect. There are definite updates that need to be made BUT it was clean private affordable and in a convenient location.

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
qa
Stayed 3 nights in Nov 2023

8/10 Good

james

Liked: Cleanliness, staff & service, room comfort
one night
Good breakfast
Stayed 1 night in Nov 2023

6/10 Okay

Gustave

Liked: Staff & service
Disliked: Cleanliness
Le personnel est très intentionné.Le déjeuner est servi à 7 heures les fins de semaine.Le mr de l’accueil nous a offert de nous préparer quelques choses à 6heures. Seul bémol ,il accepte les chiens et non les chats. Je remercie la gérante qui a accepté mon chat mais 25$us . Bien situé
Stayed 1 night in Nov 2023

4/10 Poor

Tracy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Fix key pads
It was very late and had car full of very tired people. Our key didn’t work and kept having to get the front desk person to open door for us. He also didn’t offer us a new room.
Stayed 1 night in Nov 2023

8/10 Good

Gaétan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le déjeuner était vraiment pas très bon. Jus d’orange dégueulasse, très peu de choix.
Stayed 1 night in Nov 2023

10/10 Excellent

Jon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time I have stayed at this hotel. Every time I arrive I am overly satisfied with the help that i receive. The rooms are always nice and clean, they smell clean, and I LOVE that we are able to change the temperature on our own because I love sleeping in the cold and waking up in the warmth. Always a 10/10 place to stay for me. PLUS you get continental breakfast !
Stayed 2 nights in Nov 2023

10/10 Excellent

mohamad

Stayed 1 night in Nov 2023

10/10 Excellent

Jocelyn

Stayed 1 night in Nov 2023

10/10 Excellent

Jamie

Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a good price
Nice hotel close to my mom place
Stayed 1 night in Oct 2023
Response from Rakhee on Oct 31, 2023
Thank you for staying with us.

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rakhee on Oct 31, 2023
Thank you for staying with us.

8/10 Good

Sudarshan

Stayed 3 nights in Oct 2023

8/10 Good

David

Stayed 3 nights in Oct 2023

8/10 Good

Sudarshan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place, close to I-81. Can get noisy with the traffic. Rooms are large and comfortable with a microwave and mini fridge. Lots of restaurants and stores nearby.
Stayed 3 nights in Oct 2023
Response from Rakhee on Oct 31, 2023
Thank you for staying with us. We hope you stay with us again.

6/10 Okay

Alexandra

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Very outdated. The room was as clean as you probably could clean it but it was still carpet stained, door to the room looked like it had been kicked in at some point.
Stayed 2 nights in Oct 2023
Response from Rakhee on Oct 31, 2023
We apologize for the inconvenience you had during your stay. We will address the issue and work on it. Thank you for your feedback.

8/10 Good

Jeffrey

Stayed 1 night in Oct 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
All was good except pillows
Stayed 2 nights in Oct 2023
Response from Rakhee on Nov 2, 2023
Thank you for staying with us. I'm sorry you didn't find pillows comfortable.

10/10 Excellent

Carmen

Stayed 1 night in Oct 2023

8/10 Good

Carol

Liked: Staff & service, room comfort
Ok
The hotel was nice, but the carpets in the room was disgusting. There were signs all over the hotel about no smoking in the hotel and in the rooms but the carpet was very dingy and there were burn marks all over the carpet in the room
Stayed 1 night in Oct 2023
Response from Rakhee on Oct 31, 2023
We apologize for the inconvenience you had during your stay. We will address the issue and work on it. Thank you for your feedback.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rakhee on Oct 31, 2023
Thank you for staying with us and giving us good ratings.

6/10 Okay

arthur

Liked: Cleanliness, property conditions & facilities
Nice breakfast and very convenient to 81. I realize nothing in room or on my room key card about accessing wifi. I had to ask desk and was told no password needed. Went to ice and it was broke
Stayed 1 night in Oct 2023
Response from Rakhee on Oct 12, 2023
Thank you for staying with us. We are in the process of fixing the ice machine. We have a sign on the ice machine to see the front desk for ice from the back-office. I'm sorry for the inconvenience caused to you during your stay.

6/10 Okay

Verified traveler

Liked: Room comfort
The bed was quite comfortable but I do not plan to stay there again. The ice machine was not available; the pool was closed. I knew they would change linens but I was surprised that the coffee maker supplies were not replenished daily. Also the refrigerator kept nothing cold.
Stayed 3 nights in Oct 2023
Response from Rakhee on Oct 10, 2023
We are sorry for the inconvenience caused to you during your stay. We will look into the issue immediately and try to fix it.

6/10 Okay

Jacob

Traveled with partner, Traveled with pets
Disliked: Cleanliness
For the price it was fine. Hotel has obviously seen better days. It definitely has the smell of a property that used to allow smoking but has used strong chemicals to get rid of the smell. Not obviously dirty but didn’t feel clean. Towels were small, and the curved shower curtain rod sagged enough to allow the curtain to pull away from the wall and allow water to get all over the floor. Staff was nice though.
Stayed 2 nights in Oct 2023
Response from Rakhee on Oct 9, 2023
I apologize for the inconvenience caused to you during your stay. We will look into the issue immediately. Thank you for bringing it to our attention.

2/10 Terrible

Angelo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Rakhee on Oct 9, 2023
We are sorry that you stay was not what you expected.

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Rakhee on Oct 10, 2023
Thank you for staying with us.

8/10 Good

Gavin

Stayed 1 night in Oct 2023
Response from Rakhee on Oct 31, 2023
Thank you for staying with us and giving us good ratings.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Rakhee on Oct 9, 2023
Thank you for staying with us.

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Sep 2023
Response from Rakhee on Oct 9, 2023
Thank you for staying with us. We hope you stay with us again.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk was very personable and professional. Cracker Barrel is next door so you can walk over for a meal. Gas station also close by.
Stayed 1 night in Sep 2023
Response from Rakhee on Oct 9, 2023
Thank you for staying with us. We hope you stay wiyh us again.

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities
Breakfast should be long time like 1100 am
Stayed 1 night in Sep 2023
Response from Rakhee on Oct 9, 2023
Thank you for your suggestion. We can pass it on to the upper management.