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Rating 10 - Excellent. 290 out of 404 reviews" "
10 - Excellent
290
Rating 8 - Good. 84 out of 404 reviews" "
8 - Good
84
Rating 6 - Okay. 20 out of 404 reviews" "
6 - Okay
20
Rating 4 - Poor. 7 out of 404 reviews" "
4 - Poor
7
Rating 2 - Terrible. 3 out of 404 reviews" "
2 - Terrible
3
9.4/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
velia
Traveled with family and small children, Traveled with group
Super friendly staff, very accommodating. We were in the area for the Eclipse, one staff member made “goodie bags” with glasses, eclipse themed treats, glow sticks, etc. Super cool and thoughtful. The hotel and grounds are well kept. The breakfast included hot items, such as eggs, bacon, and sausage. Recommend if your in the area.
We had a wonderful experience at this property. It was our second time to stay and it was just as enjoyable as the first experience. This time the hotel was full and the staff handled everything perfectly.
The hotel is in a nice area. The side facing the street had some traffic noise and we were on the first floor and the room next to us had a door that boomed every time someone went in or out - which they did a lot. A room facing the field would have been wonderful - could watch the deer. Be sure to ask for a non-highway facing room. The staff was nice at check-in. Completely absent at check-out. Couldn't find a staff member so we just left our keys. Rooms not cleaned great - my 7-year-old granddaughter found a discarded invisiline on the floor (thankfully before my 2-year-old grandson found it and put it in his mouth). The "breakfast" was disappointing as there were so many people we tried 2x and they were out of nearly everything. Ended up grabbing food offsite. The night was fine, will probably try somewhere else next time but as this was last minute I didn't look around much.
We were greeted with a smile, clean room and a comfy bed. Hotel located far enough off of the main road, which allowed for a peaceful nights sleep. I will definitely stay again when in the area.
Love this hotel. Room so spacious it was perfect. The front person was so helpful. He helped us choose a restaurant and we loved it. And also told us about the meteor shower and that was awesome. We got to enjoy that, and all thanks to his help.
Such a nice clean and affordable place with very friendly staff. Great pool! We were in Memphis the night before and wanted to stop before getting to San Antonio and this place was perfect. Dinosaur Valley State Park was very interesting, which is about 15 minutes away.
The check in was smooth. Kyara was amazing at the front desk. The hotel smelled new (renovated in December). Room was clean and beds were comfortable. There was a group outside on the patio at 1am, the employee at the front desk handled that quickly. I appreciated that! Would definitely stay at this hotel again
Beautiful new hotel. Very clean. Outstanding customer service. The desk clerk seemed to be expecting me. Surprising personal attention from a chain hotel. Very quiet room. Super soft bedding and pillows. I didn’t even have to use my own pillow even though I brought one. Made me want to choose Holiday inn express for all future hotel stays all destinations.
Great place to stay! As far as I’m concerned, this is the ONLY a place to stay in Glen Rose, TX. The stag was very accommodating, & the property was clean & comfortable. I will always stay here when going to GR.
The staff at Holiday Inn in Glen Rose was pleasant and helpful. This hotel is newly renovated, so the rooms and lobby are beautifully updated and clean.
Breakfast had a nice selection and had some healthier options like turkey sausage that I really appreciated as someone with gastrointestinal issues that cannot eat pork.
My only problem I had with this hotel is that my family went to Glen Rose during spring break and were extremely bummed that the pool was green all 3 nights we were there. By the morning we left it finally seemed to be clearing up, but we were not able to use this amenity which is always a highlight in my family's getaways.
What was more frustrating for me is that this Holiday Inn was set at a higher price point in comparison to nearby hotels (most of which had functioning pools). So, although the accommodations may have been newer than some of the other hotels in the area, they didn't have access to what my family feels is the most important amenity, which was just really disappointing.
Overall, we did have a decent stay here. It's just very unfortunate that I picked the more expensive hotel in the area, hoping to avoid any issues, yet we were not able to utilize the pool as we like to do on all our family trips.
Raena
Stayed 3 nights in Mar 2023
10/10 Excellent
Nathaniel
Traveled with family and small children
Mar 17, 2023
Clean Hotel and Customer Service Was
Great. I was Really Impressed With the quality For the Price.
They told us the pool was accessible and they had just put chemicals in it(this was the first day of Spring break for a lot if kids)! Also their breakfast was not serviced well. They ran out if food and they shut down the pancake maker for most of the breakfast. Again, a full house with kids