The location is great the breakfast is good. The beach and pool are great. The F&B staff are pleasant with prompt service Special shout out to the Banyan tree and the house of Nomad. Check-in and Check-out process was not pleasant, the house manager was RUDE when I asked for my second key for my Dad, the check-in process took 3 hours, the service recovery was acceptable thanks to Isha. They have a complimentary shuttle etc. However, at this price point there are better options in Goa, staying here was a mistake.