Grafton Castle Hotels

"Very clean. Well equipped kitchen. Helpful staff."

"The front desk staff was extremely friendly and helpful. The room was very clean and a good size for a single person or couple. The bed was a bit hard for my liking, but that's just personal preference. There is no food of any kind in the hotel (no vending machines, no breakfast items other than coffee), but they do provide a list of local options and several are very close by. This wasn't a problem for me. Downtown Brattleboro is just a short drive away. Overall, I thought the Riverside was lovely and a great value and would stay there again."

"Everything was as it is described. Restful night sleep."

"Easy access off the highway close enough to town for a meal or groceries "

"I am a family travel blogger who stays in hotels frequently with my husband and two young daughters. This was the most disappointing hotel experience we have had. We booked this stay for Mother’s Day weekend and arrived expecting a comfortable, family-friendly experience. From the moment we arrived, the property appeared noticeably run-down compared to what was advertised online. When we entered the lobby, there was a sign at the front desk stating, “Helping another customer. Be right back.” We waited approximately 15 minutes with no staff member present before leaving to take our children elsewhere and returning later. Upon returning, the front desk informed us that although I had reserved a king room with a sleeper sofa, the reservation had been entered for only two guests. I explained that we were traveling with our young kids and expected the sleeper sofa to accommodate them. Rather than offering flexibility or assistance, we were told the only option was to purchase an additional adjoining room. What made this especially frustrating was that the hotel appeared nearly empty, with very few cars in the parking lot and clearly many available rooms. As a traveling family arriving on Mother’s Day weekend, the interaction felt unnecessarily rigid and financially motivated rather than customer-focused or accommodating. We no longer felt comfortable staying at the property and chose instead to leave. Because the reservation was made through Hotels.com we were not given a refund."

"Everything was ok, but the soap was too small and there was no Kleenex, and the toilet paper only 1-ply. The parking lot was a bit sketchy. It had all the basics to get through the night, room was warm and clean."

"Stayed in 2 bedroom lots of space but lacked helpful amenities. No place in bath to put personal items need a shelf or hooks. Small kitchen area had no light at all overhead or lamps. Not enough electrical outlets had to unplug coffee maker to use microwave. One bedroom could use a chair “continental breakfast” but milk in fridge was outdated for cereal or coffee. Very poor quality upgrades. Location good and outdoor space lovely."

"Great experience"

"Beautiful inn! Room exceeded expectations, tall ceilings, brickwork and river view!! Lots of cozy nooks throughout inn for board games, reading, etc. Breakfast options were excellent- fresh pastries, breakfast sandwiches and fruit. Highly recommend @"