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Reviews of Altair Apartamentos

Altair Apartamentos
Avenida Gran Canaria 12, Mogan, Las Palmas

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 4 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We completely enjoyed our stay at Altair apartment, they are very bright have fantastic views
Stayed 10 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself was great. Nice big room and clean overall. It was the guests who arrived during the week that were the problem. Constant shouting from room to room meant no one could relax. Came home one night to find a broken bottle of vodka on the floor. Looked like it had been there for a few hours Just not good enough really
Stayed 8 nights in Oct 2019

10/10 Excellent

Michael, Chorley

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Large balcony. Great views. Friendly staff. Only negative was the music from local night clubs! Apart from that we were very happy. 👍
Stayed 7 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Noise from next door hotel .unheared pool . No replenishing of toiletries . Poor towel quality . Ground floor apartment overlooked by pool
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice apartment,well equipped for a self catering holiday.
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Decent apartment. Wrong location
The apartments are quite modern but you’d expect at least aircon when the temp is over 30c. It’s quite high up so isn’t an ideal walk in hot weather. At least 300 steps. Just above the tacky shopping centre where the bars blast music out until 6am. With it being self catering everything ‘extra’ comes at a price. A rubbish fan - €20 a week Wifi - €6 a day Tv - €25 a week Safe key - €10 We also only got our towels changed a couple of times. Disappointing stay
Stayed 7 nights in Sep 2018

4/10 Poor

Torstein Normann

Traveled with family
Disliked: Room comfort
Aldri mer
Bodde 4 uker. Bråk fra sentret til kl 05.00 om morgenen. Dårlig utstyrt med kasseroller og kopper. God Internett men måtte betale ekstra.
Stayed 28 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Altair
Hotellin kunto ok. Musiikki pauhaa naapurihotellista 04:00 saakka. Uima-allas lapsille sopiva. Huoneesta löytyi yhtenä päivänä kissa, lisko ja jonkun verran isoja torakoita, vaikka ovet kiinni aina.
Stayed 10 nights in Nov 2019

8/10 Good

Zeb

Liked: Cleanliness
Stayed 7 nights in Jun 2019

8/10 Good

Bjørn-Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nattestøy
God størrelse på leilighet. Rent og pent på hotellet. En del støy på kveld/natt fra nabo hotell og fra barer og nattklubber fra senteret i Puerto Rico. Anbefaler å ha med øreplugger for å få sove.
Stayed 14 nights in May 2019

8/10 Good

Ottar Egil

OK hotell
Stayed 7 nights in Nov 2018

6/10 Okay

Zsombor

Hotel overbooked our room, told us when we arrived
Unfortunately I can't rate Altair Apartamentos accurately, because we didn't have the opportunity to stay there. The hotel OVERBOOKED our room, and only informed us about this when we arrived to the reception desk. Not a single email or phone call before! They told us, we will get a room in their other hotel called Cala d'Or, right next to this one, and that's it. This is NOT how it works! You can't just tell your guests that "Hey, we don't have the room you booked and paid for, but we found an other one in an other hotel for you" when they arrive. We booked a room in THIS hotel for a reason, not in your other one. We didn't even get ANY compensation, like a free breakfast or anything. I think at this point it is fair to give a 1/5 rating to a hotel, but the staff in the other hotel was so nice and friendly we decided to give an overall of 3/5 to Altair, but only because of the positive experience in Cala d'Or. The only thing we didn't like in Cala d'Or was the wifi. The signal was so weak, we were only be able to connect at the front of our door, and even with a good signal their network was so slow, we had to use our mobile data for everything. But after all, we were able to spend 10 beautiful days in Puerto Rico, Gran Canaria.
Stayed 9 nights in May 2018