Outdoor pool
Check availability

Reviews of Sunprime Atlantic View Suite & Spa

3.5 out of 5
Sunprime Atlantic View Suite & Spa
AV. GRAN CANARIA, 48, San Bartolome de Tirajana, Canary Islands

Reviews

9.2

Wonderful

Rating 10 - Excellent. 33 out of 43 reviews" "
Rating 8 - Good. 5 out of 43 reviews" "
Rating 6 - Okay. 3 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

9.4/10

Cleanliness

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 3 nights in Mar 2024
Response from Coraima Santana on Mar 26, 2024
Thank you so much for you comment.We hope to see you soon at Sunprime Atlantic View.

10/10 Excellent

Susan, Alvor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 10 nights. On our arrival we were greeted by cheerful staff and the check in was simple and quick. The apartment was clean and tidy, there was a good size bathroom with a great shower, We enjoyed having uk tv channels. The rooms are a bit dated and tired but still very functional and clean.
Stayed 10 nights in Jan 2024
Response from Coraima Santana on Mar 26, 2024
Dear Susan, thank you so much for your comment. We are really happy that you could enjoy your holidays with us.We hope to see you soon at Sunprime Atlantic View.

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We found the hotel to be comfortable, clean and spacious with helpful staff and very good buffet-style meals. We also appreciated the nice pool areas and an on-site shop. Evening entertainment was an unexpected bonus but aimed, I think, at the older generation. At about 30 minutes, the walking distance to the beach is further than many hotels but the taxi fare is 5 euros and we had no problem in getting one. There are also bus stops not far away and the Yumbo shopping centre less than 15 minutes walk away. We would go to this hotel again!
Stayed 3 nights in Jan 2024
Response from Coraima Santana on Mar 26, 2024
Dear Mark, thank you so much for your comment. We hope to see you soon at Sunprime Atlantic View.

10/10 Excellent

Jenny

Stayed 4 nights in Jan 2024
Response from Yoseph Camacho on Mar 16, 2024
Thanks for your feed back . Best Regards

10/10 Excellent

Kristinn

Liked: Cleanliness, room comfort
Einkar þægilegt og vel staðsett hótel
Við dvöldum á hótelin í tvær vikur og undum okkur vel. Hótelið er vel staðsett á rólegum stað en skammt frá verslunum og veitingastöðum. Laugin er upphituð og allt aðgengi þægilegt. Starfsfólkið afar þægilegt og lipurt. Þrif voru til fyrirmyndar. Staðurinn býður upp á alls konar fría íþróttatíma s.s.jóga tennis vatnsleikfimi og fleira. Einkar þægilegt og vel staðsett hótel.
Stayed 14 nights in Jan 2024

10/10 Excellent

PAUL

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet and relaxing stay. Will definitely stay again.
Stayed 7 nights in Dec 2023

6/10 Okay

Samantha

Traveled with partner
Liked: Amenities
Large 1 bedroom apartment. South facing so always sunny and bright, Great shower, big balcony a sun lounger would have been nice. Fabulous breakfast plenty of choice. Lots of free parking available. Happy to return.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jonathan

Liked: Room comfort
One of the best hotels at that price range
I have stopped at many hotels in Playa del Ingles and this was one of my favourites. The breakfast in the morning is lovely and has proper English Breakfast ingredients such as English sausages and bacon. The pools were warm and beautiful. The atmosphere in the hotel is so relaxed and the staff seem genuinely kind. There were so many nice touches such as free cava when you arrive and then a free bottle of wine and water in the room. I especially liked people coming round at breakfast reminding us if we want extra food before they close the breakfast Such a nice and kind touch. From what I remember, they left the food after quite a while afte the official close. I like a hotel that is not all about the rules. You really get the impression that they care about the customer service and I definitely will go back. The only minus side I can think of is that the rooms are slightly dated but that is so minor, I didn't know whether to even mention it. Great hotel and good location too.
Stayed 3 nights in Oct 2023

8/10 Good

Morad

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great hotel for the money you pay, will definitely come again!
Stayed 7 nights in Sep 2023

2/10 Terrible

Evanthia

Stayed 11 nights in Jul 2023
Response from Coraima Santana on Sep 2, 2023
Hola Evanthia, lamentamos que no haya disfrutado sus vacaciones con nosotros. Esperamos volver a verles en otra ocasión. Un saludo,

10/10 Excellent

Rachael Emma

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2023
Response from Coraima Santana on Jul 31, 2023
Muchas gracias por su puntuación Rachael. Esperamos volver a verla pronto.

10/10 Excellent

Phillip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love Sunprime
Stayed 7 nights in Jun 2023
Response from Coraima Santana on Jul 9, 2023
Thank you so much for your comment. We hope to see you soon at Sunprime Atlantic View.

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 13 nights in Jun 2023
Response from Coraima Santana on Jun 26, 2023
Thank you dso much for your comment. We hope to see you again soon at Sunprime Atlantic View

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, room comfort
Excellent hotel, very friendly staff, very clean and nice and quiet
Stayed 7 nights in Oct 2022
Response from Coraima Santana on Oct 18, 2022
Dear Jonatha, Thank you so much for your comment. We are working to be better day by day. We hope to see you soon in Sunprime Atlantic View. Best regards, Coraima

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
10/10 Holiday
The staff were really friendly and helpful, the room was clean with a lovely balcony and the food was varied and delicious each day. An amazing place to come and stay for a week, we had the best time and would definitely stay here again.
Stayed 7 nights in Oct 2022
Response from Coraima Santana on Oct 18, 2022
Dear guest, thank you so much for your comment. We are working day by day to be better. We hope you soon in Sunprime Atlantic View. Best regards, Coriama

8/10 Good

Federico

Liked: Cleanliness, room comfort
overall nice but not for me
the hotel is nice, very spacious and services provided are great (on site supermarket, gym, spa etc) Just few things that I didn't enjoy much: - the 3 swimming pools were always super busy, unless you went there early in the morning (like 8am) you wouldn't get a sunbed - i was one person in a studio and there were 2 detached single beds, i don't know if this is normal in gran canaria but i found the single bed too small - guaranteed 100mb internet wasn't correct, the max speed i had was 20mb (i had to work from the hotel and chosen this hotel becuase of this feature) - there wasn't a proper standard hight table to eat on (there was a coffee table in the lounge and smaller table with not so conformable eating chairs on the balcony) and to work on too - there was buzz coming from the electric control panel at the entrance which was very annoying during the night (i have been told it was normal) - at arrival there was a tray with 2 wine glasses and a welcome message 'please enjoy' but not bottle of wine.. i would expected a bottle of wine when a note with 2 wine glasses are left like that? - ants everywhere, one day in bathroom and kitchen area i had about 20. one day found couple in the beds too - no proper coffee machines (barista made coffee or even nespresso) in the property till about 10am when the supermarket opens. I am an early bird and coffee drinker.. if I wanted to have a coffee I had to buy the breakfast (13 euros i think)
Stayed 10 nights in Oct 2022
Response from Coraima Santana on Oct 18, 2022
Dear Federico, Thank you so much for your comment. We are working to improve, and we will take note about your request and comment. Our breakfast open at 07:30 when you can get some coffee early in the morning. Near by the hotel there is a supermarket which open at 08:00. We hope to see you soon in Sunprime Atlantic View. Sorry for all the inconveniences. best regard, Coraima

10/10 Excellent

Grzegorz

Liked: Cleanliness, room comfort
My stay at Sunprime Atlantic View
I love this hotel, I was there in May and had such a good time so decided to return this month and was not disappointed, food was very good and staff members are great, very helpful and kind, nothing is too much for them. Photos on their website are true reflection of what you get. Wanted to book this hotel in January or February 2023, but they are fully booked☹️, highly recommend.
Stayed 4 nights in Oct 2022
Response from Coraima Santana on Oct 12, 2022
Thank you so much for choose Sunprime Atlantic View. We are looking forward to seeing you again. Your comment helps us to improve and be better.Un saludo,

6/10 Okay

andrew

Liked: Cleanliness, property conditions & facilities
The studio we booked are modern and the air con blows into the bedroom , but we were given an apartment which is a bit old , dated , smelt of smoke , and the air con misses the bedroom so sleeping at night is difficult. Did manage to sort out the correct room that we booked the next day , but staff weren’t great , didn’t apologise once, made us feel like it was all our fault . Won’t be going back .
Stayed 5 nights in Sep 2022
Response from Coraima Santana on Sep 20, 2022
Thank you for your comment Andrew, we are so sorry that you can not enjoy the upgrade to an apartment. We are looking forward to seeing you again. Best regards,

10/10 Excellent

Kerri

Traveled with family
Liked: Cleanliness, room comfort
Terrific hotel. Good food. Friendly staff. Super clean.
Stayed 7 nights in Aug 2022
Response from Coraima Santana on Oct 12, 2022
Dear Kerri, thank you so much for your comment. We are working to improve and be better. We are looking forward to seeing you again. Best regards

10/10 Excellent

Severiano Joaquin

Stayed 7 nights in Aug 2022
Response from Coraima Santana on Aug 24, 2022
Estimado Severiano, Gracias por su excelente puntuación. Esperamos volver a verle pronto en Sunprime Atlantic View. Reciba un cordial saludo, Coraima Santana, jefa de recepción

10/10 Excellent

Shannon

Liked: Cleanliness, room comfort
We re just home from spending a week there and we had an amazing time we will defo return
Stayed 7 nights in Jun 2022
Response from Coraima Santana on Jun 27, 2022
Dear Shannon, Thank you so much for choose our hotel to enjoy your holidays. Thanks a lot for your comment. We are looking forward to see you here again. Best regards, Coraima Santana.

10/10 Excellent

Birgit

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Hotel is wonderful and staff is helpful and very friendly. Highly recommended! Thanks for the fantastic stay! We will definitely come back.
Stayed 7 nights in Apr 2024

10/10 Excellent

Katharina

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Julia

Traveled with partner
Poolanlage sehr schön, Zimmer ok, aber das abendliche Buffet war einfach nur lieblos und nicht lecker. Auch die Atmosphäre im Speisesaal gleicht eher einer Kantine.
Stayed 10 nights in Feb 2024

10/10 Excellent

GERARD

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super pour des vacances tranquilles
Stayed 5 nights in Dec 2023

10/10 Excellent

Theo

Traveled with group, Traveled with partner
Liked: Amenities, property conditions & facilities
De vriendelijkheid, de service, de accomodatie, de netheid, personeel staat altijd direct voor je klaar. Wij zijn repeaters en komen er al jaren en voelt elke keer als thuis komen!
Stayed 12 nights in Jun 2023
Response from Coraima Santana on Jul 9, 2023
Thank you so much for your comment. Some guest, are like family for us and you are one of them. We hope to see you soon. Best regards,

2/10 Terrible

Peter

Stayed 14 nights in Jun 2023

10/10 Excellent

Theo

Stayed 7 nights in Apr 2023
Response from Coraima Santana on May 24, 2023
Thank you so much for you comment. See you on June.

8/10 Good

Gerda van

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Sep 2022

10/10 Excellent

Mariola

Traveled with family
Liked: Cleanliness, property conditions & facilities
El trato amable del personal, sobretodo del comedor y del bar nocturno.
Stayed 4 nights in Sep 2022
Response from Coraima Santana on Sep 26, 2022
Hola Mariola, muchas gracias por su comentario. Nos alegra que haya podido disfrutar. Esperamos volver a verla pronto en Sunprime Atlantic View. Reciba un cordial saludo,

10/10 Excellent

Susana

Stayed 5 nights in Sep 2022
Response from Coraima Santana on Sep 26, 2022
Hola Susana, Muchas gracias por su puntuación. Esperamos volver a verla pronto en Sunprime Atlantic View. Reciba un cordial saludo,

10/10 Excellent

Darjusch

Liked: Cleanliness, room comfort
Stayed 10 nights in Sep 2022
Response from Coraima Santana on Sep 20, 2022
Dear Darjusch, thank you so much for choose Sunprime Atlantic View and thank you for your comment. All this comments and punctuation help us to be better. We are looking forward to seeing you again. Best regards,

10/10 Excellent

Jean-Baptiste

Liked: Cleanliness, amenities, property conditions & facilities
Je ne pensais pas que je pourrais donner un 5/5 et ici c'est le cas ! Le personnel est absolument gentil et vous aide pendant tout votre séjour. L'établissement est très propre, les chambres sont bien nettoyés. Concernant la nourriture, elle était aussi très bonne et très variés impossible de ne pas trouver son bonheur. L'hôtel mérite vraiment les excellents commentaires. Vous pouvez y aller les yeux fermés...
Stayed 4 nights in Sep 2022
Response from Coraima Santana on Sep 15, 2022
Thank you so much for your comment. We are so happy that you could enjoy your holiday with us. We hope to seeing you again. Best regards,

10/10 Excellent

stefano, pavia di udine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cordialissimo tutto lo staff. Come a casa propria. Grandi le pulizie e grande il personale che le effettua. Potrei tranquillamente ritornarci. P.s.: La colazione è qualcosa di spettacolare.
Stayed 6 nights in Aug 2022
Response from Coraima Santana on Sep 10, 2022
Good morning Stefano, thank you so much for your comment. We are really happy that you have enjoyed your holidays and feel like at home. We are looking forward to seeing you again soon. Best regards,

10/10 Excellent

Alegría

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 12 nights in Aug 2022
Response from Coraima Santana on Aug 31, 2022
Buenos días Alegria, muchas gracias por su comentario. Esto ayudará a otros huéspedes. Nos alegra mucho que haya disfrutado y descansado, esperamos volver a verla pronto en Sunprime Atlantic View. Ha sido un placer. Reciba un cordial saludo, Coraima Santana, jefa de recepción.

10/10 Excellent

José Antonio

Liked: Cleanliness, room comfort
DESCANSO GARANTIZADO
Hotel perfecto para el descanso ,la amabilidad de todo el personal,la limpieza ,el ambiente,100%RECONENDABLE
Stayed 5 nights in Aug 2022
Response from Coraima Santana on Aug 24, 2022
Estimado Jose Antonio, muchas gracias por su comentario. Nos alegramos que haya podido descansa y que recomiende nuestro hotel a otros viajeros. Esperamos volver a verle pronto. Reciba un cordial saludo, Coraima Santana, jefa de recepción

10/10 Excellent

Beatriz

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2022

10/10 Excellent

Hervé

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cet hôtel est une formidable trouvaille sur Expedia. Situé à l'entrée de la ville, assez loin de la mer donc, le Sunprime est un très bel hôtel avec des prestations de qualité. Ses points forts: 1) en tout premier lieu, la restauration. Nous n'avons jamais eu une telle qualité dans un resort. Produits frais, variés, cuisinés sur place (le risotto est une merveille, les suchis réalisés par le maître suchi un délice). Un personnel charmant et attentif qui passe chaque seconde libre à nettoyer, ranger les moins recoins du restaurant pour offrir un confort incroyable. 2) les piscines extérieures très agréables (27°C le matin, 33°C l'après-midi en août). Tout le plaisir du "adult only": un vrai calme pour des vacances reposantes. 3) les cocktails de l'offre All Inclusive au bar avant et/ou après dîner avec de la musique live. Nous avons loué une voiture toute la semaine depuis l'aéroport situé à 20mn lors de notre réservation par Expedia et c'était vraiment idéal pour découvrir l'Ile (loueur: GOLDCAR, sans problème). Il est très facile de se garer devant le Sunprime. La ville de Maspalomas n'est pas incroyable. Évitez la Playa del Ingles, bondée et avec un front de mer très laid (quelqu'un à la mairie ne doit pas avoir le sens de l'esthétisme). Nous recommandons plutôt le lever de soleil sur les dunes vers 6h00-6h30 du matin et une balade plus chic du côté du phare.
Stayed 12 nights in Jul 2022

10/10 Excellent

Theo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wij zijn repeaters in dit Hotel en verblijven er graag. Hotel is 16 plus en de medewerkers zijn zeer behulpzaam en zeer vriendelijk. Aankomst goed/vriendelijk ontvangst en alles wordt goed uitgelegd. De kamers mogen ondertussen wel gemoderniseerd worden, maar nog steeds wel goed om te verblijven. De all incl. optie is goed, voldoende keuze aanwezig in het restaurant, begeleiding naar je tafel en de drank wordt ook nog gehaald voor de gasten, Eigenlijk wederom een mooie gezellige vakantie gehad
Stayed 12 nights in Jun 2022
Response from Coraima Santana on Jun 22, 2022
Hola Theo & Regina, thank you so much for choose our hotel once again to enjoy your holidays. Thanks a lot for your comment. It is a pleasure to receive you in our hotel after so many years. We hope to seeing you again soon and feel like at home. We wish you a lovely summer and see you soon. Best regards, Coraima Santana.