Lobby sitting area
Check availability

Reviews of Hotel Anacapri

3 out of 5
Hotel Anacapri
Calle de Joaquin Costa, 7, Granada, Granada

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1007 reviews" "
Rating 8 - Good. 333 out of 1007 reviews" "
Rating 6 - Okay. 62 out of 1007 reviews" "
Rating 4 - Poor. 13 out of 1007 reviews" "
Rating 2 - Terrible. 5 out of 1007 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but the lobby staff was nice, and the room was clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to lots of sights. Hard to get to by car but once there, it was clean and friendly. They are doing construction on a building next door so be prepared for noise during the day. Staff was very kind and friendly.
Stayed 2 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in great location. Room was clean and front desk staff were excellent and provided great assistance
Stayed 1 night in Apr 2024
Response from kathy on May 9, 2024
Many thanks!!

10/10 Excellent

Bonnie, Fairfax

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Walkable. Staff pleasant and helpful.
Stayed 2 nights in Apr 2024
Response from Kathy on Apr 28, 2024
Thank you so much for your favorable review!! We hope to accommodate you again in the future!

10/10 Excellent

Lizmary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. The room was clean. Good location.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 25, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Osmany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Manager on Apr 18, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and fantastic location. Could not have been happier with our choice.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 18, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for location. Driving here is very difficult due to lane restrictions. Not the hotels fault, but beware if you’re driving.
Stayed 1 night in Apr 2024
Response from Manager on Apr 18, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, very clean and comfortable. Wonderful neighborhood, very walkable.
Stayed 1 night in Apr 2024
Response from Manager on Apr 11, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception, including Stephanie, were very helpful in helping us with our registration as well as sorting out issues with our planned tour of the Alhambra.
Stayed 1 night in Apr 2024
Response from Manager on Apr 4, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

8/10 Good

Rosemary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The only difficulty was driving to & finding the hotel.
Stayed 4 nights in Mar 2024
Response from Manager on Apr 4, 2024
Many thanks for your kind comments about our staff and our hotel.Your comments are very valuable to us!

10/10 Excellent

Bhaskar

Stayed 1 night in Mar 2024
Response from Manager on Apr 18, 2024
Thank you very much for your good review, we are glad you had a pleasant stay with us

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service
Nice small hotel in very central area. Small room, with some noise from doors slamming. Good people.
Stayed 6 nights in Mar 2024
Response from Manager on Apr 4, 2024
Many thanks for your kind comments about our staff and our hotel.Your comments are very valuable to us!

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Apr 11, 2024
Muchas gracias por su buena puntuación, nos complace que haya tenido una estancia agradable con nosotros.

8/10 Good

MIRIAM, SAN YSIDRO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El hotel está muy bien , personal amable solo que mis beneficios vip acces no me los dieron , me dieron 2 botellas de agua 😂 . Y el upgrade de cuarto tampoco
Stayed 1 night in Mar 2024
Response from manager on Mar 19, 2024
Many thanks for your kind comments about our staff and our hotel.Your comments are very valuable to us!

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Mar 2024
Response from manager on Mar 15, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Selena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cathy at the front desk was amazing. Super helpful and clear on directions. Room was basic but clean. Location was ideal. Breakfast was super.
Stayed 1 night in Feb 2024
Response from manager on Mar 15, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't ask for a better location with wonderful staff. Comfortable rooms.
Stayed 1 night in Feb 2024
Response from manager on Mar 15, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cathy at the front desk was very helpful
Stayed 2 nights in Feb 2024
Response from manager on Mar 15, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Gregory, Orinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the center of everything.
Stayed 2 nights in Feb 2024
Response from kathy on Mar 1, 2024
Many thanks! We are happy you enjoyed your stay!

10/10 Excellent

SAMINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay.
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Donald

Liked: Amenities
The entire staff in and around the hotel were phenomenal. In particular, the woman who is from the United States at the front desk, was the kindest and most amazing person ever. Thank you so much to all of you. It made my stay with my son in Granada, absolutelybreathtaking and stunning. Especially the visit to the Alambra. Thank you so much. I will Recommend you to all of my family and friends in the strongest regard possible!
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

jj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driving to the hotel is tricky. You have to communicate with hotel front a few minute before the arriving time since Google map leads you a blocked road.
Stayed 1 night in Feb 2024
Response from Manager on Feb 23, 2024
Many thanks for your kind comments about our staff and our hotel.Your comments are very valuable to us!

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a gem- located in a central area with lots of restaurants and bars spotlessly clean- bathtub and shower with lovely towels. The crowning treasure a large terrace Staff was invariably welcoming- special kudos to Roberto for his amazing help with many requests! Highly recommend this little 3 star hotel which deserves another star!
Stayed 2 nights in Feb 2024
Response from Manager on Feb 19, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, and really great staff. It was a bit fiddly to find, but the reception staff were very patient, and “talked” us in. Great location- shopping in the doorstep and easily walkable to the sights
Stayed 1 night in Feb 2024
Response from Manager on Feb 12, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Dirección on Feb 7, 2024
Estimados clientes, Agradecemos mucho su confianza al habernos elegido para pasar unos días en Granada. Nos complace que hayan disfrutado de nuestra situación en pleno centro de la ciudad, nuestras instalaciones y la atención del personal. ¡¡ Les esperamos muy pronto ¡¡

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind, very helpful, they where able to provide help in different languages, booking, check in and check out was quick and without issue. The rooms where clean quiet, cozy. Walkable distance to bug city attractions like the Cathedal and the chapel, it was easy to take the bus to the alhambra from the area around the hotel. The price was also very affordable.
Stayed 1 night in Jan 2024
Response from kathy on Feb 3, 2024
Many thanks! We are very happy you enjoyed your stay with us!

10/10 Excellent

Jong Woo

Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Thank you very much for your good review, we are glad you had a pleasant stay with us

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and well presented.
The hotel is well situated. The hotel is very welcoming. The hotel is impeccably clean. The room for single occupancy is a little cramped. There could be less noise in the mornings before 9am by cleaners moving furniture to clean rooms Having said that i booked one night but stayed 3 nights . It’s probably the best location to stay in Granada
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Thank you very much for your good review, we are glad you had a pleasant stay with us

10/10 Excellent

Beatriz, Miami

Traveled with family
Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Jan 2024
Response from Manager on Jan 18, 2024
Many thanks for your kind comments about our staff and our hotel.Your comments are very valuable to us!

8/10 Good

Andrew

Stayed 2 nights in Jan 2024
Response from Manager on Feb 7, 2024
Thank you very much for your good review, we are glad you had a pleasant stay with us

10/10 Excellent

ANTHONY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the friendliest hotel I've ever been. I definitely want to come back and I will recomend it to all my friends and family
Stayed 1 night in Jan 2024
Response from Manager on Jan 15, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Sean, Swampscott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Very friendly, helpful staff (some American, maybe American owned?) Cosy warm room (some hotels in Spain are cold in winter) Lovely bathroom. Fabulous location. Walls are a bit thin, so you can hear EVERYTHING, but no late night disturbance. Breakfast was a bit average, and poor quality machine coffee, so I’d probably skip the breakfast supplement next time. But I WOULD stay here again.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 11, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

2/10 Terrible

larry

Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!I would like to know if you have had any problem with the hotel, I dont understand the low puntuation.Kind Regards,

10/10 Excellent

maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2024
Response from Manager on Jan 10, 2024
Thank you very much for your good review, we are glad you had a pleasant stay with us

10/10 Excellent

Keir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Manager on Jan 10, 2024
Thank you very much for your good review, we are glad you had a pleasant stay with us

10/10 Excellent

glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location great comfort but staff exceptional
Stayed 3 nights in Dec 2023
Response from Manager on Jan 10, 2024
Many thanks for your kind comments about our staff and our hotel.Your comments are very valuable to us!

10/10 Excellent

Lan

Stayed 1 night in Dec 2023
Response from Manager on Jan 15, 2024
Thank you very much for your good review, we are glad you had a pleasant stay with us

6/10 Okay

Robert

Traveled with family
Stayed 2 nights in Nov 2023
Response from Manager on Jan 4, 2024
Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback!

8/10 Good

Elin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice Hotel
Hotel room amazing. The lady in reception was awesome and so friendly. The breakfast was not worth paying extra for. Outside the Hotel is full of amazing restaurants and coffee bars. Perfect location for the Hotel. Unfortunately they where doing some work outside our room so a bit noisy from outside. Otherwise very nice room and Hotel.
Stayed 1 night in Dec 2023
Response from Manager on Jan 4, 2024
Many thanks for your kind comments about our staff and our hotel.Your comments are very valuable to us!

10/10 Excellent

Christian

Stayed 1 night in Dec 2023
Response from Manager on Jan 4, 2024
Thank you very much for your good review, we are glad you had a pleasant stay with us

8/10 Good

HAYSSAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel need beds update. Staffs were very friendly.
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Thank you very much for your good review, we are glad you had a pleasant stay with us

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Thank you very much for your good review, we are glad you had a pleasant stay with us

10/10 Excellent

Tricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay! Roberto at the front desk was phenomenal! Very informative and great advice! We were able to check in early. We had a double twin room and the beds were pushed together for a king size bed. Beds were comfortable, linens soft and warm. Daily housekeeping but didn’t change out towels. Towels were large and thick. Room was larger than expected, bathroom was a good size, plenty of hot water! We didn’t have a view room but had windows for sunlight. Restaurants, shopping and bars all walking distance. Bus to the Alhambra was a 5 minute walk. Would stay there again!
Response from Manager on Dec 19, 2023
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Hye Suk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to where I wanted to go. Easy to get rides. Clean and cozy with kindness staffs.
Response from Manager on Feb 7, 2024
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet hotel in the middle of the city. It was close to the Cathedral and walkable distance to Alhambra. The only issue I had was that the shower was so tiny that you could barely bend down to get the soap. Other than that, it was a comfortable hotel that provided an electric kettle and tea. I wish more hotels did this.
Stayed 5 nights in Nov 2023
Response from Manager on Dec 19, 2023
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

8/10 Good

Katia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious. Clean , newly renovated bathroom. Good location. No parking at the hotel. Finding the public parking affiliated with hotel was tricky due to one way streets. Overall good hotel for the price.
Stayed 1 night in Dec 2023
Response from Manager on Dec 19, 2023
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

ALFONSO, MIAMI

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff exceed the expectations. Very Customer Service oriented staff. This world needs more people like this. ¡GRACIAS POR SU CALIDA BIENVENIDA! En España si hay gente educada, buena y servicial. Ustedes son los mejores. Una pena que olvide pedirles el nombre para mencionarlos. Tanto la señora que nos recibio como la señora que nos despidio, son un ejemplo de compromiso y amor por lo que hacen. Best place to stay!
Stayed 2 nights in Nov 2023
Response from Manager on Dec 19, 2023
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t receive VIP ACCESS but other than that everything was great.
Stayed 2 nights in Nov 2023
Response from Manager on Dec 19, 2023
Thank you very much for your good review, we are glad you had a pleasant stay with us

10/10 Excellent

Manish, Springdale

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located, close to the Cathedral and on the bus route to the Alhambra and other attractions. lots of shopping around, as well. Clean hotel, good neighborhood, rooms were a bit small but cozy and well-maintained. Staff spoke English and were very helpful.
Response from Manager on Nov 29, 2023
Dear customer, Thank you very much for your good opinion and for your pleasant words. We are happy that your stay was so satisfying and that the recommendations given by our reception team were of interest to you. It will be a pleasure for us to see you again when you visit Granada again, Best regards.