Not impressed for 4 star
Posted Aug 22, 2008
I often travel alot though married on my own. Chose the hotel based on previous reviews, however the hotel is not what I expected of a 4 star hotel. There no longer have a restaurant, room service is just adequate, no wifi in room, only in reception area. Reception staff not friendly, male receptionist very gruff and abrupt in manner. Arrived late due to flight delay, politley asked for recomendation of where to get a good meal, response was unhelpful, managed to get a friendly service and food from cheap bar next door. Barman with his limted English made me feel more welcomed then so called English speaking hotel staff. I was placed in a small room without any extra sockets for recharging phone, when i asked for help, the recptionist abruptly unpluged the minibar and said to use that! satellite TV, doubtful, can't even get basic CNN or Euosport. Hotel should be deemed 2 or 3 star, definately not 4, unless it is because I am a black woman travelling on her so have been given poor sercive, well I don't really want to assume that after having been to other cities in spain and been treated as a traveller should be in 4 star hotel.