Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi

Reviews of Super 8 by Wyndham Grants

2 out of 5
Super 8 by Wyndham Grants
1604 E Santa Fe Ave, Grants, NM

Reviews

6.8
Rating 10 - Excellent. 138 out of 646 reviews" "
Rating 8 - Good. 204 out of 646 reviews" "
Rating 6 - Okay. 140 out of 646 reviews" "
Rating 4 - Poor. 93 out of 646 reviews" "
Rating 2 - Terrible. 71 out of 646 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Traveled with group
It met our needs but nothing extra special
Stayed 1 night in May 2024

4/10 Poor

Robert

Traveled with family
The bed was excellent however, the toilet ran all night the outside door big gaps wind was blowing in through the door couldn't fix it not the best place to stay elevator broken pool shut down sorry not our choice of super 88 again
Stayed 1 night in May 2024
Response from TJ on May 9, 2024
Hello Robert, Thanks for bringing this to our attention we have addressed the issues and the pool is operational but spa/hot tub is shut down and awaiting parts for assembly.

2/10 Terrible

Thomas and Judith

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in went well, but we had to pay $12 each night for our little dog. The room was terrible. Dust was bad all over. Tub looked like it was stained until we had a shower and all the stained turned out to be dirt. Furniture was dirty and stained. Bed had 2 thin sheets with a thin blanket between. No other blacket for warmth so we had to turn up the heat to stay warm. There was no hot water. We asked the manager and she said to run the water for at least 30 minutes and it will get hot. She was right which we very inconvenient. The 2nd day, they only empty the garbage. Bed was untouched, no restock of coffee and cups, no cleaning in the bathroom.....paper on the floor, toilet not cleaned. We stayed there in 2019 and it was nice, but in the 5 years, it was damaged. There were patches in the ceiling. We won't stay there again. Why is it so costly?
Stayed 2 nights in Apr 2024
Response from tj on May 9, 2024
I am sorry that were not satisfied. We have and will always charge for our furry friends. The "dirt" in the bathtub is paint peeling and we are in the process of replacing it with a shower stall, we do have 24 hr customer service so all supplies can be replenished upon request, and stay-over customers cleaning on the second day is comprised of emptying garbage only unless supplies are requested. Iwe do double-check the rooms after they are cleaned and I apologize for the delay(usually about 3 minutes) that too is being fixed as we speak by changing the recirculating water pump that had gone out. The cost had to be adjusted up because of increases in labor, taxes, supplies cost, and general inflation and I am soory but we all feel the costs have gone up on everything. I hope you will give us another try and see the improved version in the near future.

10/10 Excellent

Sharon

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We chose this property because it had a hot tub, which wad out of order when we arrived. There is remodeling going on insife anf out.
Stayed 1 night in Apr 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Debra

Stayed 1 night in Apr 2024

2/10 Terrible

LIBBY

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are not like pictures not very clean and tvs are old this will be last time I stay here very disappointed spa broken also I still have 2 more nights

10/10 Excellent

Gaqlyn

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

2/10 Terrible

Ken

Disliked: Cleanliness, property conditions & facilities
Tv doesn’t work lights not working had to change room Expedie’s credit card denied.
Stayed 1 night in Mar 2024

6/10 Okay

Juliana

Stayed 1 night in Mar 2024

6/10 Okay

christina

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Sandra

Stayed 1 night in Feb 2024

2/10 Terrible

ljiljana

Stayed 1 night in Jan 2024

2/10 Terrible

Timothy

Stayed 1 night in Jan 2024

4/10 Poor

kimberly

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Picture is deceiving
I chose to stay here because Wyndham are usually clean and comfortable. The bed was okay but the pillows weren’t, the bathroom wasn’t clean and the shower wouldn’t even get warm. The staff checked us in and out with a neutral attitude.
Stayed 1 night in Dec 2023

2/10 Terrible

JAMES

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Door was broke to go into property so didnt need a key. Not safe. Not the cleanest. Paint peeling all around bathtub and dirty. I wouldnt even get in it..
Stayed 1 night in Dec 2023

8/10 Good

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
The property itself was fine and the room was fine. Local workers took all the sandwiches and bars from the food area at 5 AM, so this was a real negative for the breakfast.
Stayed 1 night in Nov 2023
Response from TJ on Nov 30, 2023
Thank you for your patronage Mr. Garth. I am sorry that you did not get a good breakfast and wish that you would have said something to the front desk attendant who could have helped you. Please accept my apology and come back and see us again soon.

2/10 Terrible

Jody

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My door key did not work no shower curtain no tub plug sticky floor nasty! Front desk girl was an angle but I left motel was full of construction workers and not a workin door key NO
Stayed 1 night in Oct 2023

2/10 Terrible

Susan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We heard the ice maker making noise all night. There was a TV on all night. We had a long drive the next day and not getting any sleep made it very difficult. The room smelled like smoke when it was supposed to be non-smoking. The shower was slippery.
Stayed 1 night in Oct 2023

2/10 Terrible

Robert, SANTA BARBARA

Traveled with partner
Liked: Staff & service
Noisiest experience I've ever had in a motel. Put in ear plugs and the bass was still coming through the walls, the floor, and up through the bed. Loud and shouting voices and banging doors much of the night. Hotel had 30 or so rooms allocated for 3 months to a large group that liked to party. We thought they would eventually stop, but at 1 a.m. the night manager shut them down at our request. But it restarted at 6:50 a.m. Received a partial refund and a cancellation of the next night.
Stayed 2 nights in Oct 2023

8/10 Good

Jon

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what was needed
Stayed 1 night in Oct 2023

4/10 Poor

Carolyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Doors to rooms were noisy… elevator was one that was extremely noisy and needs to be replaced. Two floors, rooms on each side of the top floor, but could only park on one side. Don’t open the blackout drapes. Window screen in shreds snd window tracks looked like they’ve never been cleaned. Staff was pleasant, but will never stay in another Super 8 Wyndham again.
Stayed 1 night in Oct 2023

6/10 Okay

Kimberly J

Liked: Cleanliness, staff & service
Vacation
Clean. The young man at the desk was very pleasant and helpful. Close to interstate.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Jeff

Stayed 1 night in Oct 2023

6/10 Okay

Karl

Disliked: Cleanliness, property conditions & facilities
Old and loud. Not horrific but I would not stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Marcia

Stayed 1 night in Sep 2023

6/10 Okay

Janet

Disliked: Cleanliness, property conditions & facilities
The bathroom had hair in the tub which is so old it is stained. One bathroom wall had brown drips and other dirty marks. I wont be back.
Stayed 1 night in Sep 2023

8/10 Good

Jean

Traveled with family
Liked: Staff & service
A bit of wear and tear. Dated
Stayed 1 night in Sep 2023
Response from tj on Sep 22, 2023
Thank you for your kind patronage. we pride ourselves in providing safe, clean, and reasonable accommodation. Have a great trip.

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Cecilia

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Not wyndam quality. Front staff ok not informative. Bedide tables were sticky. Touch up paint was wrong color next to tub.
Stayed 1 night in Sep 2023

8/10 Good

Mary, Strafford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room. Clean small bathroom slippery tub
Stayed 1 night in Sep 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good but not great
The service was great and the bed was reasonably comfortable, but there was no hot water and the ice machine didn't work.
Stayed 1 night in Sep 2023

6/10 Okay

L. Carole

Stayed 1 night in Sep 2023

2/10 Terrible

Miladys

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Aug 2023

2/10 Terrible

Bruce

Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
The tub was not cleaned out, there were dirty floors and pubes still in the tub. My family and I did not shower in there. The maids were so unprofessional. Kept knocking and telling us to get out.
Stayed 1 night in Aug 2023

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not worth the money
Room was clean, but noisy from next room, bed was the worst sleeping experience I’ve ever encountered, got very little sleep, mattress old and noisy, springs poking the sleeper, terrible bed. Breakfast was non existent, no type of bread or toast, sausage gravy but nothing to put it over, only other option was cereal with warm milk, no type of sugar substitute. Should not advertise breakfast then fail to provide any semblance of one.
Stayed 1 night in Aug 2023

4/10 Poor

Glenn

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Good bed, excellent shower. Coffee maker had previous guest coffee grounds in it, microwave had French fries in it that weren't ours. Pillows were half size
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gre
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Barebones room. The toiletries were skimpy. The soap was terrible. Forget the breakfast.....terrible. Would not stay here again.
Stayed 1 night in Aug 2023