Exterior

Reviews of Gold Miners Inn Grass Valley, Ascend Hotel Collection

2.5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 693 out of 972 reviews" "
Rating 8 - Good. 218 out of 972 reviews" "
Rating 6 - Okay. 45 out of 972 reviews" "
Rating 4 - Poor. 10 out of 972 reviews" "
Rating 2 - Terrible. 6 out of 972 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from KathE Frazer - General Manager on May 20, 2024
Hi Denise- I am so glad that you enjoyed your stay! On behalf of all of us at Gold Miners Inn, we look forward to your return!

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qq
Stayed 1 night in May 2024
Response from KathE Frazer - General Manager on May 20, 2024
Hi Michael - We are grateful for your review and appreciate the positive feedback!We look forward to your return!

10/10 Excellent

Diane, Reno,

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very considerate. They have a free happy hour and full breakfast.
Stayed 2 nights in May 2024
Response from KathE Frazer - General Manager on May 9, 2024
HI Diane- we are thrilled that you enjoyed your stay, along with our complimentary breakfast and manager's reception! Thank you for taking the time to submit your review! We look forward to seeing you soon!

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice to stay here.
Stayed 1 night in May 2024
Response from KathE Frazer - General Manager on May 13, 2024
Thank you, Shawn! It's always nice to have you here! We look forward to next time!

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed her a few times now. And the staff are very welcoming and the place is very clean. With complimentary drink tickets for a happy hour and a breakfast in the morning. It's also very easy to walk up to downtown grass valley
Stayed 1 night in Apr 2024
Response from KathE Frazer - General Manger on May 6, 2024
John- thank you so much for taking the time to share you detailed review! On behalf of all of us at Gold Miners Inn, we are so very happy to hear that your enjoyed all of your stays with us! We hope to welcome you back soon!

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet at night. The free breakfast saved us time and money as did the complimentary drinks.
Stayed 2 nights in Apr 2024
Response from KathE Frazer - General Manager on May 6, 2024
Deborah- thank you so much for your kind words! I'm thrilled that you found value in our complimentary breakfast and manager's reception! We look forward to the next opportunity to serve you- until then, safe travels!

10/10 Excellent

chuck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed several times and find the staff helpful and friendly and location convenient. Nice breakfast and afternoon noshing facility.
Stayed 1 night in Apr 2024
Response from KathE Frazer - General Manager on Apr 25, 2024
Hi Chuck-Thank you for being such a loyal guest! We have loved having you here and we appreciate your kind feedback! We look forward to your next stay!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from KathE Frazer - General Manager on Apr 18, 2024
Thanks for the feedback, Nicole! We are thrilled you enjoyed your stay with us! See you soon!

10/10 Excellent

Rick

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all
Stayed 1 night in Apr 2024
Response from KathE Frazer - General Manager on Apr 13, 2024
Thank you, Rick! We hope you can visit us again soon!

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Solid choice.
Stayed 1 night in Apr 2024
Response from KathE Frazer - General Manager on Apr 13, 2024
Hi Francis- we love being your solid choice when you are in the area! Thanks so much and we hope to see you again soon!

10/10 Excellent

karen

Liked: Amenities, property conditions & facilities
Homelessness around facility- particularly in the back
Stayed 1 night in Mar 2024
Response from KathE Frazer- General Manager on Mar 27, 2024
Hi Karen- Thank you for the outstanding score regardless of your observation of homelessness around our facility. Unfortunately, we do experience it in our downtown area, however, we take extra precautions to keep our guests safe, such as keeping side entrances locked or accessible only with a room key, keeping bathrooms open only during breakfast and our manager's reception and of course, the key card readers on the elevator, to only allow our guests upstairs.Thank you for your review and we hope to see you again soon!

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it, everything was awesome.
Stayed 1 night in Mar 2024
Response from KathE Frazer - General Manager on Mar 22, 2024
Hi Amanda- We loved having you stay with us and hearing that you found everything awesome! Thanks so much for taking the time to share your comments! We hope to see you again soon!

10/10 Excellent

Liliana

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk associate was very kind and helpful . Great hotel close to everything and downtown Grass Valley. Thank you.
Stayed 1 night in Mar 2024
Response from KathE Frazer - General Manager on Mar 18, 2024
Hi Liliana- It looks like you were checked in by our AGM Dennae; thank you for taking the time to share your feedback on your interaction with her! We hope you enjoyed your stay and that we will get to see you again soon!

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping did an excellent job. The overall condition of the hotel was well-decorated and clean, and the staff was always helpful. Definitely will stay there next time I'm in Grass Valley.
Stayed 5 nights in Mar 2024
Response from KathE Frazer - General Manager on Mar 18, 2024
Aww- thanks Tony! I'm constantly amazed by how hard they work every day and still have smiles on their faces! Thanks for taking the time to recognize them! We hope your next time in Grass Valley is soon!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from KathE Frazer - General Manager on Mar 15, 2024
Thanks for the review, Steven! We are thrilled that you enjoyed your stay!We look forward to next time!

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from KathE Frazer - General Manager on Feb 27, 2024
Wahoooo- thanks Stacey! We are so glad that you enjoyed your stay! On behalf of all of us at Gold Miners Inn, we hope to see you soon!

10/10 Excellent

Alex

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from KathE Frazer - General Manager on Feb 22, 2024
Great to hear, Alex! Thanks for visiting us and we look forward to your return!

10/10 Excellent

Diane

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and tidy. We enjoyed the happy hour one evening. Staff were all very warm and helpful. The staff did start putting away food one morning before 9am when my sister went down about 5-10 minutes before ten, things had already disappeared. We think if you supposed to be able to eat before 9 or 10, that all foods should be stocked until the big hand hits the 12.
Stayed 4 nights in Feb 2024
Response from KathE Frazer - General Manager on Feb 13, 2024
Hi Diane- UGH- we were doing so good until breakfast! You are totally right- if breakfast is supposed to go until 10am (on the weekends only!) it should be stocked and ready to go until "the big hand hits the 12!" Thanks for the unfortunate, but apparently necessary reminder- we'll be sure to review with our breakfast attendants! Thanks so much for taking the time to share your review- we hope to see you again soon!

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Enjoyed the complimentary happy hour and breakfast. Very close and walkable to the historic district. Great place to stay.
Stayed 1 night in Feb 2024
Response from KathE Frazer - General Manager on Feb 12, 2024
awww- thanks Tina! I'm so glad you enjoyed your visit, our friendly staff, our complimentary amenities as well as our location! Come back in the Spring/Summer to enjoy some of the outdoor activities that Grass Valley and Nevada County has to offer! (plus, dining on the Mill Street Promenade during the summer, under the stars can't be beat!) See you soon!

10/10 Excellent

Adrian, Wadsworth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from KathE Frazer- General Manager on Feb 12, 2024
Wahoo! Thanks Adrian! We look forward to seeing you again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from KathE Frazer - General Manager on Feb 12, 2024
Wonderful- thanks so much for the review! On behalf of all of us, we hope to see you again soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from KathE Frazer - General Manager on Feb 12, 2024
Thanks Lisa! We are so glad that you enjoyed your stay at Gold Miners Inn! Looking forward to your next visit!

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice
We had a very nice stay. We love the gold country, and this was a good spot for exploring the area. Our room was very nice, fine shower, fine bed, fridge, k-cup for coffee, microwave, glass tumblers (plus plastics if you prefer), and ceramic mugs (plus take-out style cardboard, if you like). Breakfast is okay, no more than that, but the evening "reception" is a nice touch, very welcome. Only two quibbles, really, and one is personal. The breakfast ended at 9:00, earlier than we like. We skipped it the second morning. Also, the tv got a beautiful picture, with plenty of channels, but a premium channel or two wouldn't hurt. Unfortunately, there is no way to know what's on, as the cable/satellite provider doesn't include a programming guide. Not the hotel's doing, but still frustrating. We had a suite, so plenty of room, good for our board games. We would happily stay here again.
Stayed 2 nights in Jan 2024
Response from KathE Frazer - General Manager on Feb 12, 2024
Robert- Wow! Thank you for your incredibly detailed and thorough review! A quick note about the programming guide- we've working on it (it feels like we've been working on it forever!) but it's coming soon!Thanks again for your review and we look forward to your next visit!

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from KathE Frazer - General Manager on Jan 31, 2024
Yay- thanks Jacqueline! I'm so glad that you enjoyed your stay! We look forward to your next visit!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Very easy to book, phoned ahead to request early check in so we could attend a family gathering. Suzanne accommodated our request. Suzanne was both friendly and professional. Thankyou so much.
Stayed 1 night in Jan 2024
Response from KathE Frazer - General Manager on Jan 30, 2024
Hello Anonymous!Thank you for taking the time to recognize Suzanne's efforts to make your stay great! She has been a vital part of our hotel, since we opened, almost 17 years ago! We are so glad that you enjoyed your visit and hope to see you again soon!

8/10 Good

James

Stayed 1 night in Jan 2024
Response from KathE Frazer - General Manager on Jan 30, 2024
Hi James!Thanks for making the time to post your review! We hope to see you again soon!

10/10 Excellent

Lisa

Traveled with partner, Traveled with pets
We travel with a service animal they were very excepting the property itself was very nice love the rustic attire. Thought it was very gracious that they offer the Buffet complementary that is. All in all I would stay here again.
Stayed 1 night in Jan 2024
Response from KathE Frazer - General Manager on Jan 30, 2024
aww- thanks Lisa! We loved having you and your furry companion here! I'm so glad that you enjoyed our complimentary breakfast and rustic vibe! We look forward to your next visit!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located, clean property, spacious rooms, friendly staff, nice perks
Stayed 1 night in Jan 2024
Response from KathE Frazer - General Manager on Jan 29, 2024
Hi Ann - I am so glad that you enjoyed your stay with us and took the time to write a review! Thanks so much for staying with us! We hope to see you again soon!

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Grass Valley
This Hotel has high standards - security, cleanliness and furnishings. I will only stay at the Gold Miners Inn while in Grass Valley.
Stayed 1 night in Jan 2024
Response from KathE Frazer - General Manager on Jan 29, 2024
Aww- thanks Larry! We love that kind of feedback and love being your hotel of Choice when you are in Grass Valley! Thanks for taking the time to share your comments! We look forward to your next visit!Safe travels!

2/10 Terrible

DOUGLAS

Stayed 1 night in Jan 2024
Response from KathE Frazer - General Manager on Jan 27, 2024
Oh no! I'm surprised that this is the first that I'm hearing about your disappointing experience and would love to have more details about your stay, so that we can make the necessary adjustments and improvements! Can you please contact me at the hotel- I would love to hear your feedback!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay! Great breakfast! Love the ambiance.
Stayed 2 nights in Jan 2024
Response from KathE Frazer - General Manager on Jan 27, 2024
Hi James- Thanks so much for the kind words! We loved having you here and look forward to your return!

10/10 Excellent

Janis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location on the way to Tahoe
Stayed 1 night in Jan 2024
Response from KathE Frazer- General Manager on Jan 22, 2024
HI Janis- So glad you made the stop over on the way to Tahoe! Safe travels and hope to see you again soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from KathE Frazer- General Manager on Jan 22, 2024
HI Heather-Thanks for the review! We hope to see you again soon!

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities
Clean
Response from KathE Frazer - General Manager on Jan 22, 2024
Hi Jessica- thanks so much for your review and recognizing the hard work of our Housekeeping team! We hope to see you again soon!

10/10 Excellent

julli

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that wasnlacking was parking . Everything else was awesome. GREAT BREAKFAST
Stayed 3 nights in Jan 2024
Response from KathE Frazer - General Manager on Jan 10, 2024
Hi Julli- Oh no! I'm sorry you had trouble finding parking- our parking lot wraps around the building and is usually ample this time of year! Otherwise, I am absolutely thrilled you enjoyed the rest of your stay- as well as our breakfast! We look forward to seeing you soon when you pick up your lost and found items! :) Safe travels until next time!

10/10 Excellent

Lucius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Place Near the Heart of Town
The Gold Miner's Inn has become our defacto go-to place when doing an overnight stay in Grass Valley. The walking proximity to everything makes it convenient. Real evening drinks for free and a good breakfast are a bonus.
Stayed 1 night in Jan 2024
Response from KathE Frazer- General Manager on Jan 9, 2024
Lucius- WOW! Thank you so much for your kind words- we just love having you here! We look forward to seeing you next time!

10/10 Excellent

Elham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant environment and lovely staff.
Stayed 1 night in Dec 2023
Response from KathE Frazer - General Manager on Jan 3, 2024
Aww- thanks Elham! I appreciate your kind words! We hope to see you again soon!

6/10 Okay

Siti

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay for a short stay. Not much diversity in the area or with the staff, nor when co
Stayed 1 night in Dec 2023
Response from KathE Frazer General Manager on Jan 9, 2024
HI Siti- I appreciate the time you took to provide feedback on your recent stay! Safe travels to you and Happy New Year!

10/10 Excellent

Barry

Stayed 1 night in Dec 2023
Response from KathE Frazer - General Manager on Jan 22, 2024
Barry-Wow- thanks so much for taking the time to score us on your recent stay! Safe travels and we look forward to your return!

8/10 Good

Todd

Stayed 2 nights in Dec 2023
Response from KathE Frazer- General Manager on Jan 22, 2024
Hi Todd-Thanks for taking the time to submit your review on your recent stay! We look forward to seeing you again soon!

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in a good location
I stay here often to visit family. Friendly staff, clean and comfortable rooms, plentiful and easy parking, within walking distance to the quaint downtown area.
Stayed 1 night in Dec 2023

8/10 Good

Ara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at Gold Miners Inn. The staff were friendly and the room was great! The location was perfect because we were able to walk to shops and restaurants. We would definitely stay again.
Stayed 1 night in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Gaby

Stayed 1 night in Dec 2023
Response from KathE Frazer - General Manager on Jan 9, 2024
Wahoo! Thanks Gaby! We love to earn a 5 out of 5 score! Thanks so much and we hope to see you again, soon!

10/10 Excellent

Joshua

Stayed 1 night in Dec 2023

10/10 Excellent

Marisela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
Front desk person was very helpful and friendly. Room was clean and beds were comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was clean and not cluttered
Stayed 1 night in Dec 2023