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Reviews of Holiday Inn Express & Suites Greensboro-(I-40 Wendover), an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Greensboro-(I-40 Wendover), an IHG Hotel
4305 Big Tree Way, Greensboro, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 390 out of 709 reviews" "
Rating 8 - Good. 205 out of 709 reviews" "
Rating 6 - Okay. 65 out of 709 reviews" "
Rating 4 - Poor. 25 out of 709 reviews" "
Rating 2 - Terrible. 24 out of 709 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Tiffanie, AGM on Apr 22, 2024
I am sorry your stay was not what you expected. Please send further details as to what led to the 1/5 review so that we may further assist you.

10/10 Excellent

Karen, Hampstead

Good
Stayed 1 night in Jan 2024
Response from Tiffanie, AGM on Apr 22, 2024
Thank you for the 5/5 review!

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tiffanie, AGM on Apr 17, 2024
Thank you for the 5/5 review!

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, great rooms and a convenient location.
Stayed 2 nights in Mar 2024
Response from GM on Mar 20, 2024
Dear JacobThank for your 5/5 review!

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to destination
Stayed 1 night in Mar 2024
Response from Tiffanie, AGM on Mar 18, 2024
Thank you for your review!

10/10 Excellent

ursula, Mebane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not have any complaints. Everything was great! And the bfast was phenom.
Stayed 1 night in Mar 2024
Response from Tiffanie, AGM on Mar 4, 2024
Thank you for the 5/5 review!

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay. I was in town for work and couldn’t have been happier. Great room and excellent staff!
Stayed 2 nights in Jan 2024
Response from Tiffanie, AGM on Feb 2, 2024
Thank you for you wonderful review!

10/10 Excellent

Karen, Hampstead

Traveled with group
Liked: Amenities
Great. Front desk person was great
Stayed 1 night in Jan 2024
Response from Tiffanie, AGM on Jan 15, 2024
Thank you for the wonderful review!

4/10 Poor

Alejandro

Stayed 1 night in Dec 2023
Response from Tiffanie, AGM on Jan 1, 2024
Thank you for the feedback. I'm sorry we did not meet your expectations. Please provide additional feedback, so that we can address your concerns.

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Tiffanie, AGM on Nov 28, 2023
Thank you for your 5 out of 5 Review!

10/10 Excellent

Sekou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful.
Stayed 1 night in Nov 2023
Response from gm on Nov 27, 2023
Thank you for your 5/5 review!

10/10 Excellent

Heather

Traveled with family
It was quiet and clean.
Stayed 1 night in Nov 2023
Response from gm on Nov 20, 2023
Dear heatherThank you for the 5/5 review

10/10 Excellent

Sherry

Stayed 1 night in Nov 2023
Response from Tiffanie, AGM on Dec 27, 2023
Thank you for the wonderful review score

2/10 Terrible

Irais

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have the room I paid for
Stayed 1 night in Nov 2023
Response from gm on Nov 13, 2023
Thank you for your feedback when you booked a standard room you booked a room not room type

8/10 Good

Rakajah

Stayed 2 nights in Nov 2023
Response from Tiffanie, AGM on Dec 27, 2023
Thank you for your review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from gm on Nov 13, 2023
Thank you for 10/10 review

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the where our event was located. Easy access to the main highway.
Stayed 2 nights in Oct 2023
Response from gm on Nov 13, 2023
Thank you for 5/5 review

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was large and clean and the front desk was very friendly and efficient.
Stayed 1 night in Oct 2023
Response from gm on Nov 13, 2023
Dear LaurenThank you for the 5/5 review

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from gm on Nov 13, 2023
Thank you for 10/10 review!

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Clean, friendly staff and location is great
Stayed 2 nights in Sep 2023
Response from gm on Oct 3, 2023
Thank you for your feedback!

10/10 Excellent

Josephine, Olney

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for family and pets. Very clean and the staff were friendly and the room spacious
Stayed 2 nights in Sep 2023
Response from gm on Oct 3, 2023
Thank you for your feedback!

10/10 Excellent

William

Stayed 1 night in Sep 2023
Response from gm on Oct 3, 2023
Thank you for your feedback

10/10 Excellent

Shanene

Stayed 1 night in Sep 2023
Response from gm on Nov 13, 2023
Dear ShaneneThank you for 5/5 review!

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and friendly staff.
Stayed 1 night in Sep 2023
Response from gm on Sep 26, 2023
Thank you for the wonderful review

4/10 Poor

Adriana

Stayed 1 night in Sep 2023
Response from gm on Sep 26, 2023
Thank you for your review!

10/10 Excellent

Amy

Can always rely on HIE!
As always, Holiday Inn Express was great! Clean, friendly and efficient. Shower was hot. No issues whatsoever.
Stayed 1 night in Sep 2023
Response from gm on Sep 26, 2023
Thank you for your recent stay and your wonderful review!

10/10 Excellent

Tavares

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from gm on Sep 26, 2023
Thank you for your review!

10/10 Excellent

Johnny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Office personnel wonderful. Maid service fair. Breakfast wonderful!!
Stayed 3 nights in Sep 2023
Response from gm on Sep 26, 2023
Thank you for your feedback!

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from gm on Sep 26, 2023
Thank you for your review!

10/10 Excellent

Dewey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest place i ever stayed. Great small convenience center
Stayed 2 nights in Sep 2023
Response from gm on Sep 11, 2023
Dear DeweyThank you for 5/5 review !

10/10 Excellent

Anthony, SAN ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Sep 2023
Response from gm on Sep 26, 2023
Thank you for your feedback

10/10 Excellent

Anthony, SAN ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn express never disappoints. Staff and rooms are great.
Stayed 3 nights in Sep 2023
Response from gm on Sep 11, 2023
Dear AnthonyThank you for your recent stay and the wonderful review, hope we can accommodate you again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from gm on Sep 11, 2023
Dear James Thank you for your 5/5 review!

2/10 Terrible

Catherine

Stayed 2 nights in Sep 2023
Response from gm on Sep 26, 2023
Thank you for your review!

8/10 Good

Efstratios

Stayed 1 night in Aug 2023
Response from gm on Sep 26, 2023
Thank you for your review!

10/10 Excellent

Keith

Stayed 1 night in Aug 2023
Response from gm on Sep 11, 2023
Dear KeithThank you for 5/5 review!

10/10 Excellent

Mercy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was pleasant, I would stay here again when in Greensboro.
Stayed 3 nights in Aug 2023
Response from gm on Aug 21, 2023
Thank you for your recent stay and the wonderful review!

10/10 Excellent

Elaine

Stayed 1 night in Aug 2023
Response from gm on Sep 11, 2023
Dear ElaineThank you for your feedback!

6/10 Okay

Ronyell

Stayed 1 night in Jul 2023
Response from gm on Aug 21, 2023
Thank you for your feedback!

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness
They wouldn’t provide a receipt because I booked third party.
Stayed 1 night in Jul 2023
Response from gm on Jul 19, 2023
Dear PatriciaUnfortunately when you booked prepaid through a 3rd party Hotel cannot give you a receipt one should have been send to you after booking !

10/10 Excellent

Shama

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is really nice and clean and Nancy is the absolute best she is so nice and very helpful and she always has a smile on her face
Stayed 2 nights in Jul 2023
Response from GM on Jul 11, 2023
Dear ShamaThank your for taking the time to mention one of our representative for the exceptional service she provides Hope we can accommodate you again soon!

10/10 Excellent

Jessica

Stayed 1 night in Jul 2023
Response from gm on Aug 21, 2023
Thank you for your 5/5 review!

10/10 Excellent

angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. The bathroom area was very handicap accessible. had my favorite shampoo and body wash.
Stayed 1 night in Jul 2023
Response from GM on Jul 11, 2023
Dear Angela Thank you for your recent stay and the wonderful review!

10/10 Excellent

Portia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from GM on Jul 11, 2023
Dear PortiaThank your for the 5/5 review!

6/10 Okay

Ernest

Stayed 2 nights in Jun 2023
Response from gm on Aug 21, 2023
Thank you for your feedback!

2/10 Terrible

Kate

Stayed 1 night in Jun 2023
Response from GM on Jul 11, 2023
Dear Kate Thank you for your feedback!

6/10 Okay

Michael

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from GM on Jul 11, 2023
Dear MichaelThank you for your feedback!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from GM on Jul 11, 2023
Dear Paul Thank you for your feedback

10/10 Excellent

Warren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from GM on Jul 11, 2023
Dear warren Thank you for the10/10 review

10/10 Excellent

Sharon, Midlothian

Stayed 1 night in Jun 2023
Response from GM on Jul 11, 2023
Dear SharonThan you for your 5/5 star review