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Overview of Bay Gardens Marina Haven

Photo gallery

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
View from Room

Bay Gardens Marina Haven

3 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air Conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationRodney Bay Marina3 min walk
    Popular LocationRodney Bay Aquatic Centre8 min walk
    Popular LocationFriday Night Street Party11 min walk
    AirportVieux Fort (UVF-Hewanorra Intl.)63 min drive

Choose dates to view prices

  • Superior Room, 2 Double Beds

    Photos of Superior Room, 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • 336 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsSuperior Room, 2 Double Beds

  • Superior Room, 1 King Bed

    Photos of Superior Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 336 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed

About this area

Gros Islet

Located in Gros Islet, Bay Gardens Marina Haven is in the entertainment district and near the beach. While the natural beauty of Reduit Beach and Vigie Beach can be enjoyed by anyone, those looking for an activity can check out Rodney Bay Marina. Rodney Bay Aquatic Centre and Splash Island Water Park Saint Lucia are also worth visiting. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with ecotours.
Visit our Gros Islet travel guide
View in a map
Map
Popular Location

What's nearby

  • Rodney Bay Marina - 3 min walk
  • Rodney Bay Aquatic Centre - 8 min walk
  • Friday Night Street Party - 11 min walk
  • Saint Joseph the Worker Catholic Church - 12 min walk
  • Splash Island Water Park Saint Lucia - 7 min drive

Getting around

  • AirportHewanorra Intl. Airport (UVF) - 63 min drive

Restaurants

  • Oasis Restaurant — 1 min walk
  • Cafe Olé — 4 min walk
  • Elena's Caffe Gelateria — 4 min walk
  • The Creole Bakery — 5 min walk
  • Friday Night Street Party — 11 min walk

About this property

Bay Gardens Marina Haven

3-star Gros Islet hotel in Bonne Terre, walk to Rodney Bay Marina
Along with a restaurant, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a conference center, a business center, and dry cleaning. All 35 rooms offer free WiFi, balconies or patios, and TVs with cable channels. Guests will also find room service, hair dryers, and safes.
Bay Gardens Marina Haven offers 35 accommodations with safes and hair dryers. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

All-inclusive room rates at Bay Gardens Marina Haven are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: USD 20 for adults and USD 11 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • Business center
  • Meeting rooms
  • Conference center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • TV

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 170 per person (roundtrip)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Palm Haven
Palm Haven Gros Islet
Palm Haven Hotel
Palm Haven Hotel Gros Islet
Palm Haven Hotel St. Lucia/Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Garns Marina Haven Hotel
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet

Frequently asked questions

Can I cancel my reservation for free at Bay Gardens Marina Haven and receive a full refund?
Yes, Bay Gardens Marina Haven offers free cancellation on select room rates, because flexibility matters! Please refer to Bay Gardens Marina Haven cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Bay Gardens Marina Haven?
As of Jan 17, 2021, prices found for a 1-night stay for 2 adults at Bay Gardens Marina Haven on Jan 18, 2021 start from $106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Bay Gardens Marina Haven have a pool?
Yes, this property has an outdoor pool.
Is Bay Gardens Marina Haven pet-friendly?
No, pets are not allowed at this property.
How much is parking at Bay Gardens Marina Haven?
Self parking is free at this property.
What time is check-in at Bay Gardens Marina Haven?
Check-in is from 4:00 PM - midnight.
What time is check-out at Bay Gardens Marina Haven?
Check-out is at 11:00 AM. Late check-out is available for USD 50 (subject to availability).
Does Bay Gardens Marina Haven provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 170 per person, roundtrip, applies.
Are there all-inclusive benefits at Bay Gardens Marina Haven?
Some rate plans available at this property are all-inclusive.
Where is Bay Gardens Marina Haven located?
Located in Bonne Terre, this hotel is within a 5-minute walk of Windward Islands and Rodney Bay Marina. Reduit Beach is 0.6 mi (0.9 km) away.
4.1
Very Good
Rating 5 - Excellent. 28 out of 94 reviews
5 - Excellent 30%
Rating 4 - Good. 51 out of 94 reviews
4 - Good 54%
Rating 3 - Okay. 10 out of 94 reviews
3 - Okay 11%
Rating 2 - Poor. 2 out of 94 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 94 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

4.0/5

Property conditions & facilities
Write a review

1/5 Terrible

Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Nothing to add! Nothing to add! Worst ever vacation. Unpleasant staff. Amenities close to zero.
Stayed 21 nights in Oct 2020

3/5 Okay

Traveled with partner
It was too expensive compared to the other Bey Garden properties
Stayed 6 nights in Mar 2020

2/5 Poor

Traveled with group
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service, amenities
Breakfast was supposed to be included in the room rate. Despite documentation and assurances from 2 different front desk people we were still charged.
Stayed 1 night in Mar 2020

1/5 Terrible

Business traveler, Traveled with partner
Sad face IconDisliked: Staff & service
When we got to the hotel our rooms weren't read. Checkin is at 4pm and we didnt receive out rooms until 5:15pm. After a long day you expect an apology or some sort of acknowledgment but the lady at the front fesk when asked about the rooms said 'this is not her problem' she was extremely rude and not at all helpful. No apology was given. As well as if I didnt inquire about my room noone would've let me know the rooms were ready.
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in st Lucia
We had an amazing trip to Bay Gardens Marina Haven. The staff was extremely friendly and helpful. We were able to walk to many things and the Bay gardens al see I had a shuttle bus which dropped us off in Rodney bay and at local restaurants! We felt safe in St Lucia
Stayed 21 nights in Feb 2020

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