Hotel Cinera is located in San José de Cúcuta. Cucuta Museum of Culture and Banco de la Republica Cultural Area are cultural highlights, and some of the area's attractions include Circus Pop and Ecoparque Comfanorte Cúcuta.
You can look forward to free continental breakfast, a terrace, and a garden at Hotel Cinera. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a restaurant.
You'll also enjoy the following perks during your stay:
An outdoor pool
Smoke-free premises, a front-desk safe, and a 24-hour front desk
Luggage storage
Room features
All 62 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and minibars.
More amenities include:
Bathrooms with showers and shampoo
36-inch plasma TVs with cable channels
Daily housekeeping and desks
Languages
Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Free continental breakfast available daily 6:00 AM to 8:30 AM
A restaurant
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
36-inch plasma TV with cable channels
Food and drink
Minibar
More
Air conditioning
Desk
Laptop workspace
Policies
Check-in
Check-in start time: 10:00 AM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Property is also known as
Hotel Cinera Hotel
Hotel Cinera San José de Cúcuta
Hotel Cinera Hotel San José de Cúcuta
Frequently asked questions
Does Hotel Cinera have a pool?
Yes, this property has an outdoor pool.
Is Hotel Cinera pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Hotel Cinera?
This hotel doesn't offer parking.
What time is check-in at Hotel Cinera?
Check-in start time: 10:00 AM; Check-in end time: 11:30 PM.
What time is check-out at Hotel Cinera?
Check-out is at noon.
Where is Hotel Cinera located?
Situated in San José de Cúcuta, this hotel is steps from Colon Park and San Jose Cathedral. Cucuta Museum of Culture and Gobernación Norte de Santander are also within 10 minutes.
Hotel Cinera Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
First, the room assigned did not have a good working airco, however was assigned to another. The bathroom did not have warm/hot water, and does not have a douche spray shower..
Está bien para mi fin que era descansar, antes de continuar con mi viaje. Habitación muy confortable, todo en excelente condición. Me hizo falta agua en la habitación agua en botella y café. Por lo demás todo muy bien
They did not have my reservation in their system so they did not have the rooms available.
We had to take the last room and make the best of it.
The staff however did everything possible to help me and make my stay better.
Anderson was very helpful and friendly. He helped us with our bags and made sure we got to our room safely. He also guided us with how to get food.