Indoor pool, open 9 AM to 9 PM, sun loungers
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Reviews of Edelmira Hotel Boutique

4 out of 5
Edelmira Hotel Boutique
Allende 7 Jardin Union, Centro Historico, Guanajuato, GTO

Reviews

8.8

Excellent

Rating 10 - Excellent. 436 out of 719 reviews" "
Rating 8 - Good. 175 out of 719 reviews" "
Rating 6 - Okay. 61 out of 719 reviews" "
Rating 4 - Poor. 26 out of 719 reviews" "
Rating 2 - Terrible. 21 out of 719 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

roya

Traveled with partner
Liked: Property conditions & facilities
The photos of the property do not match the actual hotel and rooms. We were expecting a luxury place but this is a mediocre hotel in a great location. Rooms are clean and good size.
Stayed 1 night in Apr 2024

10/10 Excellent

MARIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my couple of days stay here, service is great and area is convenient. Will be staying here again when I have chance to go back.
Stayed 1 night in Feb 2024
Response from Carol on Mar 30, 2024
Thank you for your feedback and for staying with us.

6/10 Okay

Miguel Angel

Traveled with family
Disliked: Staff & service
The hotel was nice and in a nice area, however its nothing special and ultimately overpriced for what it offers. Theres other nearby hotel, which price tag best fits the experience.
Stayed 1 night in Mar 2024
Response from Carol on Mar 30, 2024
Thank you for staying with us and for your feedback.

10/10 Excellent

Araceli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to a lot of places to eat. Staff was excellent.
Stayed 3 nights in Feb 2024
Response from Carol Vallejo on Feb 28, 2024
Thank you for staying with us.

4/10 Poor

Anna

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reception gave us four different rates for the same room. The man that helped us at the counter was rude and dishonest. He started with a really high rate and went down from there and even his lowest price didn’t beat Expedia’s pricing. I had to book through Expedia while I was there waiting with my whole family. After I booked through Expedia he was very rude and obviously upset about the outcome. As a VIP member, we get a free welcome beverage he didn’t give us our beverage and it wasn’t offered. Very disappointed that this incident ruined my perspective about the property and our stay. There are many other places that are very nice to stay at nearby. However we chose this property because the kids were tired. Otherwise, I would’ve kept looking because I do not like giving my business to these kind companies. Beware on the prices given in person as they are not accurate and they will try to get the most they could get.
Response from Carol Vallejo on Jan 16, 2024
We apologyze for this inconvenience.

2/10 Terrible

Ilda

Stayed 1 night in Jan 2024
Response from Carol Vallejo on Jan 16, 2024
Gracias por su visita

10/10 Excellent

Alfonso

Stayed 3 nights in Dec 2023
Response from Carol Vallejo on Jan 30, 2024
Gracias

10/10 Excellent

Elizeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023
Response from Carol Vallejo on Jan 6, 2024
Thank you

10/10 Excellent

Cassandra

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this hotel and the service has been amazing each time. The employees are very helpful and kind, I will definitely continue to stay here.
Stayed 3 nights in Dec 2023
Response from Carol Vallejo on Feb 28, 2024
Thank you for staying with us. Thank you for your feedback. Hope to have you again.

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
One day in Guanajuato.
Walking distance to restaurants, shops and cultural aspects. Friendly and helpful staff. Clean.
Stayed 1 night in Dec 2023
Response from Carol Vallejo on Dec 18, 2023
Thank you for staying with us.

6/10 Okay

MARY

Traveled with group
Liked: Cleanliness
The hotel has a great location and is very interesting architecturally. The staff were not very friendly, there wasn’t hot water, they didn’t want to honor the breakfast included deal offered with discounted price thru Hotels and the room wreaked of cleaning chemicals. The breakfast was mostly delicious and it was lovely to have a pool although it was very dark and luke warm.
Stayed 2 nights in Nov 2023
Response from Carol Vallejo on Nov 19, 2023
Thank you for staying with us and for your feedback

10/10 Excellent

Dolores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Right downtown of Guanajuato. Loved the service and everything.
Stayed 1 night in Oct 2023
Response from Carol Vallejo on Nov 2, 2023
Thank you for staying with us and for your feedback.

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Trato, ubicacion
Stayed 3 nights in Oct 2023
Response from Carol Vallejo on Oct 24, 2023
Gracias por su visita y por sus comentarios

10/10 Excellent

Leilani

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a wonderful stay at Edelmira. The staff was very friendly and hospitable. The rooms were clean, and the location of the hotel is at the center and walking distance to everything. Highly recommend
Stayed 4 nights in Oct 2023
Response from Carol Vallejo on Oct 12, 2023
Thank you for staying with us

10/10 Excellent

Christian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little Hotel. Great location and employees are really nice and helpful. The only thing I didn't like was that the Jacuzzi wasn't really hot. To my understanding both the swimming pool and the hot tub at this Hotel can be heated but they weren't not sure if it wasn't working or room temperature is all they can do. Regardless giving it 5 stars.
Stayed 1 night in Oct 2023
Response from Carol Vallejo on Oct 12, 2023
Thank you for staying with us

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Carol Vallejo on Oct 12, 2023
Gracias

6/10 Okay

Renata

Traveled with partner
Liked: Staff & service
Poor value for money. The parking is a nightmare. This is Not a boutique hotel
Stayed 1 night in Oct 2023
Response from Carol Vallejo on Oct 12, 2023
Thank you for staying with us

10/10 Excellent

Jeannette

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location central to all the action by foot. There is a bar/club next door that you’ll hear music and the hits provided ear one plug. Aside from that everything was excellent.
Stayed 1 night in Oct 2023
Response from Carol Vallejo on Oct 12, 2023
Thank you for staying with us and for your feedback

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and Courteous hotel workers all around
Stayed 6 nights in Sep 2023
Response from Carol Vallejo on Oct 3, 2023
Thank you for visiting us.

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Carol Vallejo on Sep 28, 2023
Gracias por su visita.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful hotel
Very beautiful and staff is great. Will stay there again
Stayed 2 nights in Sep 2023
Response from Carol Vallejo on Sep 28, 2023
Gracias por su visita y por sus observaciones.

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Carol Vallejo on Sep 24, 2023
Gracias por su visita.

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel and great location
Stayed 2 nights in Sep 2023
Response from Carol Vallejo on Sep 14, 2023
Thank you for staying with us.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Clean and Great Location
Stayed 1 night in Sep 2023
Response from Carol Vallejo on Sep 14, 2023
Thank you for staying with us.

10/10 Excellent

Rubi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, super attentive staff
Stayed 1 night in Aug 2023
Response from Carol Vallejo on Sep 14, 2023
Thank you for staying with us.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Carol Vallejo on Sep 15, 2023
Gracias por su visita

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Carol Vallejo on Sep 14, 2023
Gracias por su visita.

10/10 Excellent

Philip

Stayed 4 nights in Jul 2023
Response from Carol Vallejo on Aug 27, 2023
Gracias por su visita

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, a good stay, aboid room 29.
The hotel was centrally located to major historical points of interest. Breakfast was tasty and satisfying. The employees were courteous and professional. I wouldn't recommend staying in room 29, very noisy as it is close to a major tunnel exit and laundry area. They did have ear plugs for use.
Stayed 2 nights in Jul 2023
Response from Carol Vallejo on Jul 29, 2023
Thank you for staying with us and for your feedback.

10/10 Excellent

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient because everything is in walking distance.
Stayed 1 night in Jul 2023
Response from Carol Vallejo on Jul 22, 2023
Thank you for staying with us

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jul 2023
Response from Carol Vallejo on Jul 22, 2023
Thank you for staying with us

6/10 Okay

Mireya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Carol Vallejo on Jul 8, 2023
Gracias por su visita

10/10 Excellent

Cosme, San Jose

Stayed 1 night in Jul 2023
Response from Carol Vallejo on Jul 24, 2023
Gracias por s visita

10/10 Excellent

Yaritza

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best of the best for sure. I will definitely be staying at this hotel for any future stays! Only downfall is that parking is awful and far , but this is a problem for most hotels in the area
Stayed 2 nights in Jun 2023
Response from Carol Vallejo on Jul 4, 2023
Thank you for staying with us.

8/10 Good

John

Stayed 2 nights in Jun 2023
Response from Carol Vallejo on Jun 30, 2023
Gracias por su visita

10/10 Excellent

Angelica

Stayed 1 night in Jun 2023
Response from Carol Vallejo on Jul 22, 2023
Gracias por su visita

10/10 Excellent

Leidi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso lugar localizado en el centro de la cuidad. Las facilidades muy limpias y el personal muy amable. Me hubiera gustado que hubiera un refrigerador en la habitación.
Stayed 4 nights in Jun 2023
Response from Carol Vallejo on Jun 27, 2023
Gracias por sus observaciones

10/10 Excellent

Rosalio

Response from Carol Vallejo on Nov 19, 2023
Gracias

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the area. Where was at
Stayed 3 nights in Jun 2023
Response from Carol Vallejo on Jun 17, 2023
Thank you for staying with us.

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Carol Vallejo on Jun 13, 2023
Gracias por su preferencia, los esperamos pronto.

8/10 Good

Felicia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I liked that the property was so convenient and walking distance from where we had planned to go very clean hotel only thing I did not like the check in the staff at the front don't welcome you very serious and rude staff during the check in or when walking in the only friendly people there was the cleaning ladys there and the guy who helped us with our luggage to our room he was a very friendly guy with glasses light complected ... Other than that I loved the stay.
Stayed 2 nights in Jun 2023
Response from Carol Vallejo on Jun 13, 2023
Thank you for staying with us. We apologize for this situation.

10/10 Excellent

Kevin

Stayed 3 nights in May 2023
Response from Carol Vallejo on Jun 21, 2023
gracias por su visita

8/10 Good

Dina

Stayed 2 nights in May 2023
Response from Carol Vallejo on Jun 13, 2023
Los esperamos pronto

10/10 Excellent

gerardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2023
Response from Carol Vallejo on May 21, 2023
Thank you for staying with us. We hope to see you soon.

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Carol on May 12, 2023
Gracias por su visita.

8/10 Good

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Carol Vallejo on Jun 1, 2023
Gracias por su visita, los esperamos pronto

10/10 Excellent

Leonel

Stayed 2 nights in May 2023
Response from Carol Vallejo on May 29, 2023
Gracias por su visita, los esperamos pronto!

2/10 Terrible

Ruben

Stayed 1 night in Apr 2023
Response from Carol on Apr 27, 2023
Gracias, los esperamos pronto!

8/10 Good

beatriz diaz, Long Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed in a suite looking out onto the tunnels, which was a pleasant view and it was not noisy. We both received massages which we definitely would recommend.
Stayed 3 nights in Apr 2023
Response from Carol Vallejo on Apr 10, 2023
Thank you for staying with us and for your feedback.

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful getaway to this charming city. The hotel was perfectly located and easy walking to the main park, music and restaurants
Stayed 1 night in Apr 2023
Response from Carol Vallejo on Apr 10, 2023
Thank you for staying with us and for your feedback.