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Reviews of Liuhua Hotel

4 out of 5
Liuhua Hotel
194 Huanshi Rd W Yuexiu Distri, Guangzhou, Guangdong

Reviews

7.0

Good

Rating 10 - Excellent. 43 out of 357 reviews" "
Rating 8 - Good. 149 out of 357 reviews" "
Rating 6 - Okay. 107 out of 357 reviews" "
Rating 4 - Poor. 30 out of 357 reviews" "
Rating 2 - Terrible. 28 out of 357 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Alessandro

Stayed 4 nights in Mar 2024
Response from 流花宾馆 on Apr 14, 2024
Dear guests, thank you for staying in Liuhua Hotel . We are deeply sorry for your unpleasant experience during your stay. We will communicate our feedback with relevant departments and correct seriously . Thank you very much for your valuable suggestions. We sincerely invite you to visit Liuhua hotel again, so that we have the opportunity to provide you with better services.

6/10 Okay

SYLVIANE

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too much mosquitoes in the room
Stayed 9 nights in Nov 2023

6/10 Okay

Kafiluddin, Scarborough

Business traveler
Interms of four star hotel it doesn’t have the facilities, cleanliness, and staff professionalism.
Stayed 8 nights in Aug 2023
Response from Liuhua Hotel on Sep 12, 2023
Dear guests, thank you for staying in Liuhua Hotel . We are deeply sorry for your unpleasant experience during your stay. We will communicate our feedback with relevant departments and correct seriously . Thank you very much for your valuable suggestions. We sincerely invite you to visit Liuhua hotel again, so that we have the opportunity to provide you with better services.

8/10 Good

Junfeng

Traveled with family
Liked: Staff & service, amenities
Excellent service but the hotel really aged.
Stayed 1 night in Jul 2023
Response from Liuhua Hotel on Aug 9, 2023
Dear guests, thank you for choosing Liuhua Hotel and sharing your check-in experience with us. We will make persistent efforts to provide you with better service and better check-in experience. Welcome to our hotel again in the near future.

8/10 Good

Junfeng

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Liuhua Hotel on Aug 3, 2023
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

4/10 Poor

CHOON WEE

Traveled with group
Disliked: Staff & service
Location is near Baima shopping area. Good for buyers. Guests staying at the Hotel are talking loudly along the corridor. Open and close the door many times creating the "slamming" sound of the door after closing. Not a place to stay if you are a light sleeper.
Stayed 1 night in Jul 2023
Response from wendy on Jul 13, 2023
Dear guests, thank you for choosing Liuhua Hotel and sharing your check-in experience with us. We will make persistent efforts to provide you with better service and better check-in experience. Welcome to our hotel again in the near future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020
Response from Liuhua Hotel on Jan 23, 2020
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

10/10 Excellent

Verified traveler

Stayed 7 nights in Aug 2019
Response from LiuHua Hotel on Oct 24, 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

2/10 Terrible

Haji

Liked: Staff & service
Disliked: Room comfort
Sleepless nights
I had the most horrifying stay this time. I normally stay at this hotel due to its location but this time there was some construction going on across the road, near the station. The work carried on whole night , I could not get any sleep for 5 nights. Since the room rate was paid in full , I could not change hotels. I requested them to change the room but they moved me into a worser room. A bad experience.
Stayed 5 nights in Aug 2019
Response from LiuHua Hotel on Oct 24, 2019
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for railway station. Hard to communicate as very little English spoken
Stayed 2 nights in Jul 2019
Response from 吴海霞 on Aug 2, 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from LiuHua Hotel on Oct 24, 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

6/10 Okay

Johnson

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Jul 2019
Response from LiuHua Hotel on Oct 26, 2019
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

10/10 Excellent

JOSEPHINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from LiuHua Hotel on Oct 24, 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

Tamjeed

Liked: Cleanliness, staff & service, room comfort
Room need renovation. Overall experience wAs good
Stayed 5 nights in Jun 2019
Response from LiuHua Hotel on Oct 26, 2019
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

8/10 Good

Koh, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities
I have a pleasant experience staying in this hotel..my dad and i love the breakfast spread..Macdonald below the hotel and kfc across the hotel was great..
Stayed 4 nights in May 2019
Response from Liuhua Hotel on Jun 18, 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

Keng Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 6 nights in May 2019
Response from Liuhua Hotel on Jun 18, 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

6/10 Okay

Dima, Tel Aviv, IL

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old building that gently saying is not a a good condition. The rooms are OK, but like most hotels in China - they are presented much prettier and newer that they are really are. The most suitable word for describing the property is - everything is average.
Stayed 1 night in Apr 2019
Response from LiuHua Hotel on May 10, 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication may be a little challenging. Overall hotel is fine.
Stayed 3 nights in Mar 2019
Response from LiuHua Hotel on May 10, 2019
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

8/10 Good

Ng, Penang, Malaysia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK good stay, convenient for transportation.
Stayed 1 night in Mar 2019
Response from LiuHua Hotel on May 10, 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

DODAMGODAGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019
Response from LiuHua Hotel on May 10, 2019
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location, for a 4 star hotel the shoer nossle should not leak, and the bathroom in general was over due for an upgrade
Stayed 1 night in Dec 2018
Response from LiuHua Hotel on Jan 14, 2019
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

10/10 Excellent

Landy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
I really liked the location of the hotel
Stayed 4 nights in Dec 2018
Response from LiuHua Hotel on Jan 14, 2019
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location for Market Business
Hotel is in the optimal location if you are needing to conduct business in the garment district. Located just outside of the D4 exit from the metro and convenient to eating establishments. Guangzhou Rail Station is directly across the street. Only complaint is that the gym was not available for use. Otherwise, no complaints.
Stayed 12 nights in Sep 2018
Response from 广州流花宾馆 on Nov 2, 2018
尊敬的客人：您好！您的宝贵建议对我们的进步有着很大的帮助，我们期待得到您的更多反馈。竭诚欢迎您的下次光临！

6/10 Okay

lucille

the hotel is old and dated. It is okay the only good thing about it is the location.
Stayed 10 nights in Aug 2018

8/10 Good

Johnson

Liked: Staff & service, room comfort
Stayed 5 nights in Jul 2018

8/10 Good

Tamjeed, Pakistan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2018
Response from LiuHua Hotel on Nov 2, 2018
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very rude staff
The only reason I stay in this hotel because of location But the front dest staff are very rude dont have much knowledge of English I'm not sure why the management dont do something about there rudeness this my 3rd stay in that hotel and I find each time there more rude I think I'm better off paying 10 rmb more and go to a better hotel and take a taxi
Stayed 4 nights in Jun 2018

6/10 Okay

Adam

If you are on a budget
This is a low cost hotel offering a large comfortable room with a good bed with good quality bedding and a good shower. Staff were friendly and helpful. Unfortunately it is on an extremely busy intersection with a flyover and opposite one of the major railway stations that provide a lot of external noise and light pollution that the rooms on the front of the hotel struggle to insulate you from. If you are a heavy sleeper or happy to use earplugs then the low price makes the hotel attractive, but if you are a light sleeper you may struggle.

6/10 Okay

Darren, hong kong

Disliked: Property conditions & facilities, room comfort
Close to clothing markets
If you don’t mind outdated hotels then this will be for you.
Stayed 6 nights in Mar 2018
Response from LiuHua Hotel on Jun 21, 2018
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

6/10 Okay

Troy

Disliked: Property conditions & facilities

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Stay in Guangzhou
Hotel is good location perfect only problem house keeping lady on 5th floor very very bad and information desk lady also to rude they are losing business because of both , I’m not staying any more they’re to rude but Recption desk all peoples are friendly and helpful.
Stayed 3 nights in Jan 2018
Response from LiuHua Hotel on Jun 21, 2018
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

8/10 Good

Thanh Duc

Liked: Room comfort
Stayed 6 nights in Nov 2017
Response from LiuHua Hotel on Nov 2, 2018
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

6/10 Okay

Tanavat

Disliked: Staff & service
Stayed 4 nights in Oct 2017
Response from LiuHua Hotel on Nov 2, 2018
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable stay, neat hotel
Stay was comfortable, difficult to get around at night as the area is quiet. Daytime is alright and the centres around are very busy. Railway station is within walking distance and 24hr Macdonalds at the Hotel. Good location if you are accessing the wholesale centres
Stayed 2 nights in Oct 2017

2/10 Terrible

nadira

Disliked: Staff & service
Very rude staff
The worst staff ever seen very very rude not professional at all
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveler

Great location for shopping
Is a average. Hotel but clean and reasonable for the price. Food is passable but not great. But the location is great for bargain shopping for all type of fashion, leather goods, Watches and so on...all winthin walking distance of 5-10 min.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2017

6/10 Okay

VIJAY

Stayed 4 nights in Sep 2017

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
It's a very nice place, but I think one of the receptionist his bias and his service sucks otherwise it would have being a better place, because you did want to ask questions, because of his attitude
Stayed 3 nights in Sep 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Only Good location
Very stringent. The staff at reception does not understand English and that makes it difficult. No good choice for Halaal and not even veg food available for breakfast. location is good .
Stayed 5 nights in Aug 2017

2/10 Terrible

nadira

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel experience
The worst hotel ever staff very rude they didn't have my reservation from hotel .com the front desk guy litterly trow the passport at me no have reservation they were bugs in my bathroom
Stayed 2 nights in Jul 2017

4/10 Poor

lucille

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very nice
The hotel was very dirty. The bathroom smells. The carpet hasn't been hoovered for days. The staff was not friendly just look you in your face and not say anything . That should not be a four-star hotel
Stayed 4 nights in Jul 2017
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 Okay

zahid, toronto

Good location Close to railway station
Manger Sandy and Victoria very helpful ladies. Bellboy and housekeeping they're very rude .
Stayed 2 nights in Jul 2017
Response from wjx on Aug 2, 2017
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

6/10 Okay

zahid, canada

Liked: Property conditions & facilities
Disliked: Staff & service
Nice hotel close to clothing wholesale market
Hotel staff is very route . Hotel need good behave respectable employees .i stay 4th floor and housekeeping lady she is very badly treat she don't know how to deal with gest.
Stayed 4 nights in Jun 2017

6/10 Okay

chanli, singapore

Disliked: Staff & service, property conditions & facilities
The hotel Is near to the wholesale markets and overall is ok
Stayed 6 nights in May 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply horrible
The only good thing is the location , if not the staff are obnoxious rude and arrogant. Rooms need a total renovation, filthy , food is hopeless .... the list goes on

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jimbo, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to Stay
The outlook of the hotel is nothing impressive. It's in the middle of a clothing wholesale zone. Location is right opposite Guangzhou Train and Metro station. Therefore transportation is not a problem. When comes to night, it's totally quiet as most of the wholesaler are closed. Came for Canton Fair so it's OK for us.

8/10 Good

Saif

Disliked: Cleanliness, staff & service, property conditions & facilities
Good for the price
It was just ok

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
- 16 stars
Filthy, dirty, stinky- hotel from hell. WiFi terrible, mold everywhere. Old dirty carpet around 30-40 years old. Air conditioner not working properly( central). Outdated equipment.