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Overview of Gran Melia Palacio de Isora

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Featured Image
On the beach, black sand, beach towels, beach bar
3 outdoor pools, cabanas (surcharge), pool umbrellas
3 outdoor pools, cabanas (surcharge), pool umbrellas
3 outdoor pools, cabanas (surcharge), pool umbrellas

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • All inclusive
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • -hour vacancy between guest room stays

Explore the area

    Popular LocationArena Beach4 min drive
    Popular LocationLos Gigantes Marina8 min drive
    Popular LocationPlaya de Abama8 min drive
    AirportTenerife (TFS-Tenerife South)27 min drive

Choose dates to view prices

  • Master Suite One Bedroom Partial Ocean View

    5/5 guest room rating

    Room amenities

    • 732 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More detailsMaster Suite One Bedroom Partial Ocean View
  • Deluxe Room, Partial Sea View (2 Adults + 2 Child)

    Room amenities

    • 517 sq ft
    • Partial sea view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsDeluxe Room, Partial Sea View (2 Adults + 2 Child)
  • Deluxe Room (2+2)

    Room amenities

    • 516 sq ft
    • Resort view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsDeluxe Room (2+2)
  • Two Bedroom Master Suite

    5/5 guest room rating

    Room amenities

    • 1249 sq ft
    • Resort view
    • Sleeps 4
    • 1 Double Bed OR 2 Twin Beds
    More detailsTwo Bedroom Master Suite
  • Master Suite One Bedroom Partial Ocean View (2+2)

    Room amenities

    • 732 sq ft
    • Partial ocean view
    • Sleeps 4
    • 1 Double Bed and 2 Twin Beds
    More detailsMaster Suite One Bedroom Partial Ocean View (2+2)
  • Deluxe Room, Partial Sea View (2 Adults + 1 Child)

    3.8/5 guest room rating

    Room amenities

    • 517 sq ft
    • Partial sea view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsDeluxe Room, Partial Sea View (2 Adults + 1 Child)
  • Master Suite One Bedroom Resort View

    Room amenities

    • 732 sq ft
    • Resort view
    • Sleeps 2
    • 2 Twin Beds
    More detailsMaster Suite One Bedroom Resort View
  • Master Suite One Bedroom Resort View (2+2)

    Room amenities

    • 732 sq ft
    • Resort view
    • Sleeps 4
    • 1 Double Bed and 2 Twin Beds
    More detailsMaster Suite One Bedroom Resort View (2+2)
  • Deluxe room with ocean partial view

    4.7/5 guest room rating

    Room amenities

    • 517 sq ft
    • Partial ocean view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsDeluxe room with ocean partial view
  • Deluxe Room

    4.6/5 guest room rating

    Room amenities

    • 517 sq ft
    • Resort view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsDeluxe Room
  • Deluxe Room, Sea View

    5/5 guest room rating

    Room amenities

    • 516 sq ft
    • Sea view
    • Sleeps 2
    • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsDeluxe Room, Sea View
  • Master Suite One Bedroom Resort View (2+1)

    5/5 guest room rating

    Room amenities

    • 732 sq ft
    • Resort view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsMaster Suite One Bedroom Resort View (2+1)
  • Master Suite One Bedroom Partial Ocean View (2+1)

    Room amenities

    • 732 sq ft
    • Partial ocean view
    • Sleeps 3
    • 1 Double Bed and 2 Twin Beds
    More detailsMaster Suite One Bedroom Partial Ocean View (2+1)
  • Deluxe Room (2 + 1)

    3.8/5 guest room rating

    Room amenities

    • 516 sq ft
    • Resort view
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
    More detailsDeluxe Room (2 + 1)

About this area

Guia de Isora

Located in Guia de Isora, Gran Melia Palacio de Isora is on the beach. While the natural beauty of Alcala Beach and Los Gigantes Beach can be enjoyed by anyone, those looking for an activity can check out Los Gigantes Marina. Aqualand Costa Adeje and Siam Park are also worth visiting. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Guests appreciate the resort's quiet location.
Visit our Guia de Isora travel guide
Popular Location

What's nearby

  • Arena Beach - 4 min drive
  • Los Gigantes Marina - 8 min drive
  • Playa de Abama - 8 min drive
  • Los Gigantes Beach - 15 min drive
  • Golf Costa Adeje - 20 min drive

Getting around

  • AirportTenerife South Airport (TFS) - 27 min drive

Restaurants

  • Market Grill — 1 min walk
  • Nami — 1 min walk
  • El Rincón de la Barriga — 4 min walk
  • Sun Bean — 4 min walk
  • El Rincon Canario — 7 min walk

About this property

Gran Melia Palacio de Isora

Upscale resort on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Gran Melia Palacio de Isora's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 578 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and furnished balconies or patios. Guests will also find flat-screen TVs, minibars, and room service.
Gran Melia Palacio de Isora offers 578 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a health club, and a spa tub.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI SPA has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and body treatments.

The spa is open daily.

All inclusive details

All-inclusive room rates at Gran Melia Palacio de Isora are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional sanitization guidelines of Measures to reduce infection (Spain)
Follows standard sanitization guidelines of Stay Safe with Meli� (Meli�)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for No between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 10 per night
  • Electric car charging station

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 for adults and EUR 10 for children
  • 5 restaurants
  • 2 poolside bars, 7 bars/lounges and 1 beach bar
  • Room service available

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Pilates classes
  • Playground
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free supervised childcare/activities
  • Playground
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 15 meeting rooms
  • Business center
  • Conference space (12917 square feet)

Outdoors

  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels

Food and drink

  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours of arrival in the Canary Islands) during check-in. Residents of the Canary Islands and guests that have stayed within the Canary Islands for 14 days prior to check-in are exempt from this requirement.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet (varies based on length of stay)
1 per room (up to 22 lbs)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 10 for children (approximately)
  • Self parking fee: EUR 10 per night
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club or fitness facility

Property is also known as

Gran Melia Palacio
Gran Melia Palacio Hotel
Gran Melia Palacio Hotel Isora
Gran Melia Palacio Isora
Gran Melia Guia De Isora
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
Palacio De Isora Gran Melia
Gran Meliá Palacio Isora Hotel Guia de Isora
Gran Meliá Palacio Isora Hotel
Gran Meliá Palacio Isora Guia de Isora
Gran Meliá Palacio Isora
RedLevel At Gran Melia Palacio De Isora Guia Tenerife
Gran Melia Palacio de Isora
Gran Meliá Palacio Isora Resort Guia de Isora
Gran Meliá Palacio Isora Resort
Gran Meliá Palacio de Isora
Gran Melia Palacio de Isora Resort
Gran Melia Palacio de Isora Guia de Isora
Gran Melia Palacio de Isora Resort Guia de Isora

Frequently asked questions

Can I cancel my reservation for free at Gran Melia Palacio de Isora and receive a full refund?
Yes, Gran Melia Palacio de Isora offers free cancellation on select room rates, because flexibility matters! Please refer to Gran Melia Palacio de Isora cancellation policy on our site for more details about any exclusions or requirements.
Does Gran Melia Palacio de Isora have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Gran Melia Palacio de Isora pet-friendly?
Yes, this property allows pets (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 30 per pet, per night.
How much is parking at Gran Melia Palacio de Isora?
Self parking is available for EUR 10 per night.
What time is check-in at Gran Melia Palacio de Isora?
Check-in is from 3:00 PM - 2:00 AM. Late check-in is available during limited hours.
What time is check-out at Gran Melia Palacio de Isora?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Are there all-inclusive benefits at Gran Melia Palacio de Isora?
Some rate plans available at this property are all-inclusive.
Where is Gran Melia Palacio de Isora located?
Located in Guia de Isora, this beachfront resort is on the boardwalk, 0.4 mi (0.6 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.
4.4
Excellent
5 - Excellent
214
4 - Good
107
3 - Okay
19
2 - Poor
10
1 - Terrible
8

4.5/5

Cleanliness

4.4/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location Proximity to beach Proximity to great local restaurants
Stayed 7 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, well maintained hotel, friendly staff and good facilities
Stayed 7 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunshine and peace
One of the best in Tenerife, great facilities amazing views which looks over a rocky and sandy beach area which the hotel keep in excellent condition. The benefit of a unspoilt town in walking distance and a general calm ambience is unusual in Tenerife Been several times and will be back
Stayed 7 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools food drink and staff. Big pool should be heated. Better signage & information required. Top notch hotel.
Stayed 4 nights in Dec 2019

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