Outdoor pool, pool umbrellas, sun loungers

Reviews of Holiday Inn Express Gulfport Beach, an IHG Hotel

3 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 313 out of 412 reviews" "
Rating 8 - Good. 71 out of 412 reviews" "
Rating 6 - Okay. 11 out of 412 reviews" "
Rating 4 - Poor. 8 out of 412 reviews" "
Rating 2 - Terrible. 9 out of 412 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Parking was great. Check-in was easy and they were very professional. We will stay here again.
Stayed 1 night in May 2024
Response from Cassidy C. on May 2, 2024
Thank you for your review! We're delighted to hear that you found our property clean and our parking arrangements convenient. Ensuring a seamless check-in process and maintaining a professional atmosphere are priorities for us, so it's fantastic to know that you appreciated those aspects of your stay. We look forward to hosting you again in the future!

10/10 Excellent

Randy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!!
Stayed 1 night in Mar 2024
Response from Cassidy C. on May 1, 2024
Thank you for your review! We're thrilled to hear that you enjoyed your stay with us. It's always wonderful to know that our guests have had a great experience. If you ever find yourself in the area again, we'd love to welcome you back for another fantastic stay. Safe travels!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Apr 2024
Response from Cassidy C. on May 1, 2024
Thank you for choosing to stay with us and for taking the time to leave such a wonderful review! We're delighted to hear that you had a five-star experience during your stay. Providing our guests with exceptional service and a comfortable stay is our priority, and we're thrilled that we could meet your expectations. If you ever plan to visit again, we'd love to welcome you back for another fantastic stay. Until then, safe travels!

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Pillow case smelled like it had not been changed.
Stayed 3 nights in Apr 2024
Response from Cassidy C. on May 1, 2024
We apologize for the inconvenience you experienced during your stay. Cleanliness is of utmost importance to us, and we're truly sorry that the pillowcase didn't meet our usual standards. We'll investigate this matter further with our housekeeping team to ensure that such incidents don't happen again in the future. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. If there's anything else we can do to make it up to you or if you have any other concerns, please don't hesitate to reach out.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Cassidy C. on May 1, 2024
Thank you for taking the time to leave a review! We appreciate your feedback and are glad to hear that you had a positive experience overall. If there's anything specific you think we could improve on to turn your next stay into a five-star one, please feel free to let us know. We're always striving to make our guests' experiences even better. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Breakfast was delicious and staff friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Cassidy C. on Apr 29, 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us. We take pride in our property and strive to offer a memorable experience to all our guests. It's wonderful to know that you found our breakfast delicious and our staff friendly and helpful. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit!

10/10 Excellent

Ramona

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️
Stayed 1 night in Apr 2024
Response from Cassidy C. on Apr 29, 2024
Thank you for the fantastic 5 out of 5 review! We're delighted that you found our property great, enjoyed our delicious breakfast, and appreciated our friendly and helpful staff. Your positive feedback means a lot to us. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!

4/10 Poor

Juanita

Stayed 1 night in Apr 2024
Response from Cassidy C. on May 1, 2024
We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we appreciate you taking the time to share it. We'd like to understand more about what went wrong so we can improve. If you're open to it, please reach out to us directly so we can address your concerns and hopefully make it right. We hope to have the opportunity to better serve you in the future.

10/10 Excellent

Deb

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We could walk across the strret to the beach. Nice restaurants close by.
Stayed 1 night in Apr 2024
Response from Cassidy C. on Apr 22, 2024
We're glad to hear you enjoyed our convenient location near the beach and local restaurants! It's always great to have everything you need within walking distance. We hope you had a fantastic time exploring the area, and we look forward to welcoming you back for another beachside getaway soon!

10/10 Excellent

Janice

Liked: Cleanliness
Stayed 3 nights in Apr 2024
Response from Cassidy C. on Apr 18, 2024
Thank you so much for the stellar review! We're thrilled to hear that you had a 5-star experience with us. Your feedback means the world to us, and we're delighted that you enjoyed your stay. We look forward to welcoming you back in the future for another fantastic experience!

10/10 Excellent

Janette C

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Beds were great! Beautiful view. Quiet beach, and a short drive to many other activities.
Stayed 4 nights in Apr 2024
Response from Cassidy C. on Apr 11, 2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and we're delighted that you found the beds comfortable and enjoyed the beautiful view. It's great to hear that you appreciated the peaceful atmosphere of the beach and also took advantage of the nearby activities. We hope to welcome you back again soon for another wonderful stay!

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Across street from Gulf. Quiet.
Stayed 1 night in Apr 2024
Response from Cassidy C. on Apr 11, 2024
Thank you for sharing your feedback! We're glad to hear that you appreciated our convenient location across the street from the Gulf and that you enjoyed the peaceful atmosphere. Providing a quiet and relaxing environment for our guests is a top priority for us. We hope to welcome you back for another tranquil getaway in the future!

10/10 Excellent

Fernand

Traveled with family
Liked: Cleanliness, staff & service
Only one elevator
Stayed 1 night in Mar 2024
Response from Cassidy C. on Apr 11, 2024
Thank you for your wonderful review and for awarding us a perfect score of 5 out of 5! We're delighted to hear that you had such a fantastic experience during your stay with us. Providing excellent service and ensuring our guests' satisfaction are our top priorities, and we're thrilled that we could meet your expectations. We look forward to the opportunity to welcome you back for another enjoyable stay in the future!

10/10 Excellent

Amanda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of ocean, nice room and friendly staff. Painfully slow elevator is only complaint.
Stayed 1 night in Mar 2024
Response from Cassidy C. on Mar 31, 2024
Thank you for sharing your experience with us! We're delighted to hear that you enjoyed the beautiful ocean view, comfortable room, and friendly service from our staff. Your feedback about the elevator speed is valuable, and we apologize for any inconvenience it may have caused during your stay. We are in the process of fixing it now! We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know. Safe travels, and we look forward to seeing you again soon!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location across from the beach. Easy parking. Beautiful hotel.
Stayed 2 nights in Mar 2024
Response from Cassidy C. on Mar 31, 2024
Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our perfect beachfront location, convenient parking, and the beauty of our hotel. It's wonderful to know that you had a great stay, and we appreciate your kind words. We hope to have the pleasure of welcoming you back for another fantastic visit in the future. If there's anything else we can do to enhance your next stay, please feel free to let us know. Safe travels, and we look forward to seeing you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cassidy C. on Mar 31, 2024
Thank you very much for taking the time to share your feedback with us! We're thrilled to hear that you had a wonderful experience during your stay at our hotel. Providing exceptional service and ensuring our guests' satisfaction are our top priorities, and it's great to know that we met your expectations. Your kind words are truly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to reach out. Safe travels, and see you again soon!

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 recommend for family vacations. Staff were very helpful and friendly.
Stayed 2 nights in Mar 2024
Response from Cassidy C. on Mar 16, 2024
Thank you for your wonderful feedback! We're delighted to hear that you had such a positive experience with our staff during your family vacation. Providing exceptional service and creating memorable moments for our guests is always our top priority. We appreciate your recommendation and look forward to welcoming you and your family back for another enjoyable stay in the future!

10/10 Excellent

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We wished we could have stayed longer! The hotel was spotless, the staff was super helpful and friendly! We will definitely stay again!
Stayed 1 night in Mar 2024
Response from Cassidy C. on Mar 7, 2024
Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience during your stay with us. It's wonderful to know that our efforts to maintain a spotless environment and provide excellent service were appreciated. We would love to have you stay with us again, and we look forward to welcoming you back whenever you're in the area. Until then, safe travels!

10/10 Excellent

natasha, Rosepine

Liked: Cleanliness, staff & service, property conditions & facilities
Paulette at the front desk is top notch!! Sweet sweet sweet!!!!
Stayed 1 night in Feb 2024
Response from Cassidy C. on Feb 29, 2024
Thank you so much for taking the time to leave a review! We're thrilled to hear that Paulette provided you with top-notch service at the front desk. At Holiday Inn, we strive to create a warm and welcoming atmosphere, and it's wonderful to hear that Paulette's sweet demeanor made your experience that much more enjoyable. We'll be sure to pass along your kind words to Paulette. We appreciate your business and hope to see you again soon!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Gulf and excellent staff.
Stayed 1 night in Feb 2024
Response from Nicole J on Feb 26, 2024
Thank you for providing such positive feedback! We are so pleased to hear you had a great stay, enjoyed the views, and found our staff to be extremely accommodating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check in to check out was wonderful! Beautiful clean room with a view of the water. Staff were fantastic!
Stayed 2 nights in Feb 2024
Response from Nicole J on Feb 26, 2024
Thank you for providing such positive feedback! We are so pleased to hear you had a great stay, enjoyed the views, and found our staff to be extremely accommodating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Ugonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view
Stayed 1 night in Feb 2024
Response from Nicole J on Feb 26, 2024
Thank you for providing such positive feedback! We are so pleased to hear you had a great stay and we hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Tiffany

Stayed 1 night in Feb 2024
Response from Cassidy C. on Mar 31, 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic stay with us and that we were able to meet your expectations. Providing exceptional service and ensuring our guests have a memorable experience is always our top priority. We truly appreciate your kind words and hope to have the pleasure of welcoming you back again soon for another 5-star stay! If there's anything else we can assist you with in the meantime, please don't hesitate to let us know. Safe travels!

10/10 Excellent

Reginald

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique was how high the hotel was and you had to check in on the second floor.
Stayed 2 nights in Feb 2024
Response from Nicole J. on Feb 6, 2024
Reginald, Thank you for sharing your feedback. We love to hear that you enjoyed your stay with us and loved the uniqueness of our property. We hope to welcome you back!

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group loved the breakfast selection and the employees were super friendly.
Stayed 1 night in Feb 2024
Response from Nicole J. on Feb 6, 2024
Natasha, Thank you for sharing your feedback. We are so happy to hear that your group enjoyed our great breakfast and that our staff was very accommodating during your time with us. We hope to have an opportunity to welcome you back!

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved looking out at the ocean!
Stayed 1 night in Jan 2024
Response from Cassidy C. on Feb 4, 2024
We're thrilled to hear that you enjoyed the view of the ocean during your stay! There's something truly special about gazing out at the vast expanse of the sea, and we're delighted that it added to the overall experience of your time with us. If there's anything specific about the view or any other aspects of your stay that stood out to you, we'd love to hear more about it. Your feedback is invaluable as we continually strive to create memorable experiences for our guests.

10/10 Excellent

Susan

Business traveler, Traveled with partner
Very quiet hotel! Great staff, clean rooms, felt very safe and close to everything! We will stay there again.
Stayed 2 nights in Jan 2024
Response from Cassidy C. on Feb 4, 2024
Thank you for choosing to stay with us and for taking the time to share your wonderful feedback. We're thrilled to hear that you found our hotel very quiet, and we're pleased that our staff, clean rooms, and central location contributed to a positive experience. Creating a safe and welcoming environment for our guests is a top priority, so we're delighted to know that you felt secure during your stay. We look forward to the pleasure of hosting you again in the future. If there's anything specific you enjoyed or anything you would like us to know for your next visit, please feel free to share.

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great View and was not at the crowded part of the beach.
Stayed 3 nights in Jan 2024
Response from Nicole J. on Jan 31, 2024
Kevin, We are delighted to hear you enjoyed the great views our property has to offer. We hear it a lot that our guests love our location and to be honest we love it just as much. We hope to have the opportunity to welcome you back again in the future!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Great location.
Stayed 1 night in Jan 2024
Response from Cassidy C. on Feb 4, 2024
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience during your stay and that you found our staff to be very friendly. Providing excellent service is our top priority, and we're delighted that our team made a positive impression on you. It's also wonderful to know that you enjoyed our great location. We strive to choose convenient and accessible locations for the comfort and convenience of our guests.

10/10 Excellent

Bonnie

Traveled with family
Liked: Amenities
The receptionist )didn’t get her name) was excellent and so friendly, helpful and efficient.
Stayed 1 night in Jan 2024
Response from Nicole J. on Jan 30, 2024
Thank you for sharing your positive feedback with us! We will be sure to let Cassidy know what a great job she did during your check-in process. We see you are now part of our rewards family, so welcome! We hope to have the opportunity to welcome you back in the future!!

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Nicole J. on Jan 30, 2024
Thank you for your review! We are very happy to know you had a great stay and we hope to welcome you back in the future!

10/10 Excellent

Shamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cassidy C. on Jan 27, 2024
We hope this message finds you well. We wanted to take a moment to express our sincere gratitude for choosing to stay with us, and for the incredibly positive feedback you provided. Your recent review, awarding us a perfect 10 out of 10, has truly made our day! We are delighted to hear that your experience with us was exceptional, and that we were able to meet and exceed your expectations. Our team works tirelessly to ensure that every guest feels comfortable, valued, and enjoys their time with us. Your acknowledgment of our efforts is the greatest reward we could ask for.

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cassidy C. on Jan 21, 2024
Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you enjoyed your stay with us. It's our utmost priority to provide a comfortable and enjoyable experience for our guests, and we're delighted that we could meet your expectations.

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and convenient
Stayed 1 night in Jan 2024
Response from Cassidy C. on Jan 21, 2024
Thank you so much for taking the time to leave us a fantastic 5-star review! We're thrilled to hear that you enjoyed your stay with us. It's our utmost priority to provide a comfortable and enjoyable experience for our guests, and we're delighted that we could meet your expectations.

10/10 Excellent

Lesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish they had more covered parking
Stayed 1 night in Jan 2024
Response from Cassidy C. on Jan 18, 2024
Thank you for sharing your feedback with us! We appreciate your input regarding the covered parking, and we'll certainly take it into consideration as we strive to enhance our guest experience. Your insights are valuable, and we hope to have the opportunity to host you again in the future. If there's anything else you'd like to share or if there's a specific way we can improve, please feel free to let us know. Safe travels!

10/10 Excellent

Cleo Eloise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cassidy C. on Jan 14, 2024
Thank you so much for taking the time to share your wonderful 5 out of 5 review! We are delighted to hear that your stay with us exceeded your expectations. It's always our goal to provide a memorable experience for our guests, and we're thrilled that you enjoyed your time at our hotel. If there's anything specific that stood out to you or any team member who made your stay exceptional, please let us know. We appreciate your feedback, and it motivates us to continue delivering outstanding service.

8/10 Good

Stephanie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the hospital.
Stayed 1 night in Jan 2024
Response from Nicole J. on Jan 9, 2024
Stephanie, Thank you for taking the time to let us know what you liked most about our property. We are pleased to know we were in close proximity to where you needed to be. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nicole J. on Jan 9, 2024
Rebecca, Thank you so much for your positive review! We are ecstatic to know you had a very enjoyable stay with us and we hope to have the chance to welcome you back in the future!

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2024
Response from Cassidy C. on Jan 8, 2024
Thank you so much for taking the time to share your incredible 10 out of 10 review! We are absolutely thrilled to hear that your stay with us exceeded your expectations. It is our utmost priority to provide a memorable and seamless experience for our guests, and we are delighted that we were able to achieve this during your time with us. Your kind words about our facilities, services, and staff mean the world to us.We truly appreciate your recognition of the hard work and dedication of our team members. They strive to create a warm and welcoming atmosphere for all our guests, and it's heartening to know that their efforts have left a lasting impression on you.

10/10 Excellent

francia

Stayed 1 night in Jan 2024
Response from Cassidy C. on Jan 27, 2024
We hope this message finds you well. We wanted to take a moment to express our sincere gratitude for choosing to stay with us, and for the incredibly positive feedback you provided. Your recent review, awarding us a perfect 5 out of 5, has truly made our day! We are delighted to hear that your experience with us was exceptional, and that we were able to meet and exceed your expectations. Our team works tirelessly to ensure that every guest feels comfortable, valued, and enjoys their time with us. Your acknowledgment of our efforts is the greatest reward we could ask for.

10/10 Excellent

Jenn

Stayed 1 night in Jan 2024
Response from Cassidy C. on Jan 8, 2024
Thank you so much for taking the time to share your incredible 5 out of 5 review! We are absolutely thrilled to hear that your stay with us exceeded your expectations. It is our utmost priority to provide a memorable and seamless experience for our guests, and we are delighted that we were able to achieve this during your time with us. Your kind words about our facilities, services, and staff mean the world to us. We truly appreciate your recognition of the hard work and dedication of our team members. They strive to create a warm and welcoming atmosphere for all our guests, and it's heartening to know that their efforts have left a lasting impression on you. We look forward to the opportunity to welcome you back for another outstanding stay. If there's anything specific you loved about your experience that you would like to highlight or if there are any areas where we can further improve, please feel free to share your feedback. Your insights are invaluable to us as we continuously aim to enhance our offerings.

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great stay, couldn’t have been more perfect.
Stayed 1 night in Dec 2023
Response from Cassidy C. on Jan 4, 2024
Thank you so much for taking the time to share your positive feedback about your recent stay with us. We are delighted to hear that your experience was nothing short of perfect. It brings us immense joy to know that our efforts in providing excellent service and a comfortable environment have made your stay memorable. Your kind words serve as motivation for our team to continue delivering exceptional hospitality to all our guests. We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future.

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truth in Advertising
Holiday Inn Express in Gulfport delivered on every promise on their website. My family stayed here a couple of days in off season. We will definitely return for Summer of 2024.
Stayed 2 nights in Dec 2023
Response from Cassidy C. on Jan 2, 2024
Thank you so much for your glowing review! We're thrilled to hear that your family enjoyed your stay at Holiday Inn Express in Gulfport and that we were able to deliver on every promise outlined on our website.It's fantastic to know that your experience with us during the off-season met your expectations. We truly appreciate your kind words and are delighted to have provided a positive experience for you and your family.We can't wait to welcome you back for the Summer of 2024! If there's anything specific you'd like us to prepare or arrange for your next stay, please feel free to let us know. We're committed to making your future visits just as enjoyable as this one.

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cassidy C. on Jan 2, 2024
Thank you so much for taking the time to share your feedback and for awarding us a perfect score of 10 out of 10. We are thrilled to hear about your exceptional experience at Holiday Inn Express Gulfport!It was truly our pleasure to have you as our guest, and we are delighted that our efforts in providing a comfortable and welcoming environment did not go unnoticed.

8/10 Good

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Cassidy C. on Jan 2, 2024
Thank you for taking the time to share your feedback, and we appreciate your rating of 8 out of 10. We value your honest assessment and insights into your experience with us. We're pleased to hear that your stay was generally positive, and we're interested in learning more about how we can improve and elevate your experience to a perfect 10. If there are specific aspects or areas where you feel we can enhance our services, please do not hesitate to share more details. Your input is invaluable, and we are committed to continuous improvement.

10/10 Excellent

Lashon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Cassidy C. on Jan 2, 2024
Thank you for taking the time to share your feedback and for giving us a perfect score of 5 out of 5. We're thrilled to learn that you had a fantastic experience during your stay with us. It's our goal to provide each guest with a memorable and enjoyable stay, and we're delighted to know that we succeeded in your case.

10/10 Excellent

Patrick, Harrison

Stayed 1 night in Dec 2023
Response from Cassidy C. on Jan 18, 2024
Thank you so much for choosing us for your stay! We're thrilled to hear that you had a 5 out of 5 experience. It's our goal to provide excellent service and create memorable moments for our guests. We appreciate your positive feedback and look forward to welcoming you back in the future. Safe travels!

10/10 Excellent

Christian

Stayed 1 night in Dec 2023
Response from Cassidy C. on Dec 27, 2023
Wow! Your glowing 10-star review has left us absolutely delighted! We genuinely appreciate your trust and look forward to welcoming you back for another exceptional stay. Once again, thank you for choosing Holiday Inn Express Gulfport!

8/10 Good

Dana

Traveled with family
Very nice place, good location, breakfast was really good. Room and eating area was clean.
Stayed 2 nights in Dec 2023
Response from Cassidy C. on Dec 24, 2023
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our place very nice and enjoyed our convenient location. It's wonderful to know that you were pleased with the quality of our breakfast – we strive to provide a delicious and satisfying start to your day. Cleanliness is of the utmost importance to us, and we're delighted that you found both the room and eating area to be clean. Our dedicated team works hard to maintain a high standard of cleanliness throughout the hotel, and we're glad it contributed to your overall satisfaction.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy!
Our stay was great. The check-in was easy, and all staff were helpful and courteous. Our only complaint is that the walls are a bit thin between rooms. Luckily, the neighbors weren't loud though.
Stayed 1 night in Dec 2023
Response from Cassidy C. on Dec 24, 2023
Thank you for taking the time to share your feedback with us. We are thrilled to hear that your overall stay with us was great and that you found the check-in process easy. We appreciate your kind words about our helpful and courteous staff.We apologize for any inconvenience you experienced due to the thin walls between rooms. Guest feedback is invaluable to us, and we take your comments seriously. We'll certainly look into ways to address this concern and improve the sound insulation to ensure a more comfortable stay for our guests.We're delighted to know that despite the thin walls, your neighbors were considerate, contributing to a peaceful environment during your stay. Our aim is to provide a relaxing and enjoyable experience for all our guests, and we're grateful for your understanding in this matter.