Exterior

Reviews of Holiday Inn Express & Suites Gunnison, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 419 out of 679 reviews" "
Rating 8 - Good. 201 out of 679 reviews" "
Rating 6 - Okay. 38 out of 679 reviews" "
Rating 4 - Poor. 15 out of 679 reviews" "
Rating 2 - Terrible. 6 out of 679 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, with a great pool and hot tub.
Stayed 2 nights in Mar 2024

4/10 Poor

Robert, Golden

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was horrible
Stayed 2 nights in Feb 2024

10/10 Excellent

Susan

Traveled with family and small children
Liked: Property conditions & facilities
We were very pleased with the service given, the cleanliness, our room was very comfortable
Stayed 1 night in Feb 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Predictably excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Always great! Watch your step.
We have stayed here multiple times and it has always been one of the best places in town. Everything was great on our last trip, however, the were a couple parts of the back sidewalk that had really thick ice. Unfortuntlately, somehow i slipped on the second patch and hit the ground hard. Keep in mind the is a very cold town, but there was not any weather during our stay and i think somone could have been more proactive to keep the sidewalks safe.
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good find!
Clean, spacious rooms. Pool and hot tub were great for the kids.
Stayed 1 night in Jan 2024

10/10 Excellent

Bettina

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the better Holiday Inns we’ve stayed at. Nice, clean, comfortable rooms
Stayed 1 night in Jan 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no water for purchase.
Stayed 1 night in Jan 2024

8/10 Good

Bruce

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
modern clean room, check in easy, staff not overly welcoming, neutral/bored
Stayed 2 nights in Dec 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
definitely will stay again
This is a new hotel and it is clean and comfortable. Loved the bed and pillows!
Stayed 1 night in Nov 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Was ok. Staff really helpful. Walls were paper thin. Keys didn’t always work.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jill

Stayed 1 night in Oct 2023

10/10 Excellent

Elvira

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dogs and cats ok. Friendly staff. Clean.
Stayed 1 night in Oct 2023

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying at this hotel 3 - 5 nights/year for a few years. It's still a nice enough hotel in good shape. It's convenient to US 50 and within walking distance of downtown. The university is next door. Ask for a 3rd floor room or you'll be listening to the folks above you stomp around and flush the toilet. The breakfast is good, not great. It is pricey for a basic chain hotel. I find myself wishing for a nicer hotel at that price, but Gunnison is pretty limited in terms of nicer lodging opportunities.
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedding was higher in quality than one would expect.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean with a comfy bed.
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean Holiday Inn, the kids really enjoyed the pool.
Stayed 1 night in Oct 2023

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Don w

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice property in Gunnison and close to the University
Stayed 2 nights in Sep 2023

8/10 Good

Melissa

Stayed 1 night in Sep 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Vicky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tony, Windsor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Out here on a business trip and by far the best hotel so far out of the 3 I’ve stayed at.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thin walls.
Walls were a bit thin- could hear the phone conversation in the next room clearly that went on for 30 minutes at 10 pm.
Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The property was like new. All the staff we encountered were very nice and helpful My only complaint would be the price. A bit on the high side. But so is everything now.
Stayed 1 night in Sep 2023

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Great Stay at Holiday Inn
Great stay at the Holiday Inn Gunnison. Close to Western University campus and McDonalds/Arbys. Give the Museum across the highway a look, so much to see and do. Hotel was clean, comfortable, and quiet.
Stayed 2 nights in Aug 2023

6/10 Okay

Vicky

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly
I was in room 240. It smelled like food when I checked in. I open the window, turned on the bathroom fan and turned on the wall unit cooler to air it out At 5AM I woke to the room filled with the smell of cooking sausage and eggs. It was disgusting.
Stayed 1 night in Aug 2023

2/10 Terrible

Marianne, Ft Sam Houston

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel controls the volume on the TV. We couldn't hear it. They also control the thermostat. Having said that this property is as expected.
Stayed 1 night in Aug 2023

8/10 Good

Alan

Stayed 1 night in Aug 2023

10/10 Excellent

George

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place to stay in Gunnison for me
Stayed 3 nights in Aug 2023

8/10 Good

Debra, Wellington

Liked: Cleanliness, staff & service
Loved the area. Great breakfasts!
Stayed 3 nights in Aug 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when visiting or dropping our daughter off at Western. It is super combiner and the staff is all very personable!
Stayed 3 nights in Aug 2023

8/10 Good

Kevin, Aurora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come to Gunnison fairly frequently and this is our hotel preference.
Stayed 1 night in Aug 2023

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious, comfortable clean room
Easy check in, nice big room with high ceilings and bathroom. Wonderful balcony and bathroom. Would highly recommend ++++
Stayed 1 night in Aug 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023

10/10 Excellent

MARY A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok, but far from great
The hotel is updated and nice looking. We hit a few issues. One is that the walls are paper thin. You can hear your neighbors easily. The coffee maker was really messed up and sprayed coffee grounds all over the counter. The shampoo dispenser was either broken or empty. Also the hallways are very dim. They put in funny LED lights and it makes the halls look like you are walking into a dungeon.
Stayed 1 night in Jul 2023

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Love this hotel! Super clean and in great shape. The king sized bed was the most comfortable bed I’ve slept in in a while and the pillows were perfect. The Dove toiletries were a nice addition.
Stayed 1 night in Jul 2023

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023